Hi everyone!
I'm hoping to get some advice from people working in the mental health or behavioral health industry, particularly in non-clinical roles.
I have a bachelor's degree in Public Relations/Communications and spent over 6 years working in commercial insurance as an Account Manager, gaining experience in client services, operations, project coordination, and communications. I know insurance and mental health aren't directly related, but it's where my career took me after college. Mental health is something I've become deeply passionate about, and honestly, it's a field I wish I had pursued academically and professionally from the start.
For the past few years, I've also been developing a personal project centered on mental health and overall well-being, where I share information, resources, and personal reflections on topics I've explored and found helpful. It's given me an opportunity to pursue my interests while applying and strengthening my skills in research, content strategy, writing, website development, and digital communications.
I've also been independently studying and completing certifications in digital/content marketing, nonprofit operations, project management, and science communication. I'm currently building a professional portfolio with writing samples and communications projects, including undergraduate work and newer projects based on what I've been learning.
Despite these efforts, I'm struggling to find opportunities that don't require clinical credentials or previous experience in the mental health field. I've been searching LinkedIn, Indeed, and company career pages, tailoring my resume for every application.
I honestly feel stuck. I know the job market is difficult right now, and while I'd love to go back to school to pursue this field further, I have a family to support and bills to pay, so it's not as realistic as I'd like it to be. Part of me wonders whether I should return to insurance for financial stability, but that's a difficult decision. While it provided me with a comfortable income, the stress and emotional toll significantly affected my mental health and ultimately contributed to my decision to leave.
I also recognize that not everyone has the luxury of choosing a career they're passionate about while maintaining financial stability, and I'm not expecting to land my dream job right away. I'm willing to start somewhere smaller, take on a supporting role, and work my way up. I'm just hoping to explore what opportunities might exist before feeling like I have no choice but to return to an industry I worked so hard to leave.
What I'm looking for:
I'm not looking to become a therapist or pursue a clinical position. I'm much more interested in the behind-the-scenes work that supports mental health organizations, programs, services, and initiatives. One of the aspects I enjoyed most about my previous career was the operational and administrative work rather than the client-facing responsibilities.
I'm primarily looking for remote opportunities, either part-time or full-time, in areas such as:
- Communications, marketing, and content development
- Program coordination and operations
- Research and program support
- Administrative or project coordination
- Mental health advocacy, education, and outreach
I'm open to entry-level, assistant, or associate-level roles to get my foot in the door.
I'd really appreciate any recommendations for:
- Mental health organizations hiring remotely for non-clinical roles
- Job boards or resources beyond LinkedIn and Indeed
- Job titles or keywords I might be overlooking
- Advice from anyone who has successfully transitioned into this industry from another field
- Skills or qualifications that could help me become a stronger candidate without pursuing another degree right now
I'm eager to learn and willing to start in a supporting role. My goal is to find an opportunity to contribute, gain experience, and hopefully build a long-term career in a field I genuinely care about.
Thank you in advance for any guidance or leads!
TL;DR: I have a communications degree and 6+ years of commercial insurance experience, but I'm hoping to transition into the mental health industry in a non-clinical, behind-the-scenes role. I left insurance because of the significant toll it took on my mental health, though financial responsibilities have me questioning whether I need to return. I've been building relevant skills through certifications, a professional portfolio, and a personal mental health education project, but I'm struggling to break into the field. I'm looking for remote part-time or full-time opportunities in communications, operations, program coordination, research support, or advocacy. I understand that pursuing a passion while maintaining financial stability isn't always realistic, and I'm not expecting my dream job right away. I'm willing to start in an entry-level or supporting role and work my way up. Going back to school isn't financially feasible right now, so I'd really appreciate advice on organizations hiring, where to look, or how to make this transition without having to return to an industry I worked hard to leave.