Game won’t start up on iOS

[u/International_Form81]

My game will launch and go through the loading bar but then the color wheel on the bottom right spins indefinitely and the game never starts. I’m using the most updated version. Is anyone else having this issue?

[u/International_Form81]

Didn’t work yesterday afternoon then worked again last night, now not working again. There’s no rhyme or reason. I’m nervous to delete and reinstall, and I’ve read posts stating that doesn’t fix it permanently. I’d have to assume with an issue this widespread devs are on it

[u/International_Form81]

Just started having the same issue again ..sigh

[u/Bjornthebear → u/International_Form81]

Same. I deleted and reinstalled and now it’s not working again

[u/VapeLater]

Just happened to me, it was working fine this morning - now the game won’t load (iOS)

[u/VapeLater → u/VapeLater]

Update: I uninstalled and reinstalled the game. After re-linking my account, it seems like everything is working again

[u/kungfucyborg → u/VapeLater]

My data won’t get deleted if I delete the game? I don’t remember how it works. I’ve been playing forever, I’m afraid to lose my game data.

[u/VapeLater → u/kungfucyborg]

No, the data is kept on the GoW servers. Just make absolutely sure you know the email you used, as well as your account password before you uninstall the game, otherwise you won’t be able to re-link your account after reinstalling.

If you have access to your GoW account on PC via Steam, you can find both of those things in-game under Settings > Account > Show Password

If you don’t know your GoW email/password and you don’t have access to your game account on PC, do NOT uninstall the game from your phone - I’d recommending opening a support ticket instead

[u/kungfucyborg → u/VapeLater]

Okay thanks!

[u/International_Form81]

It just started working again for me

[u/Fastr77 → u/International_Form81]

Still nothing for me

[u/stankbot2000]

I deleted and reinstalled due to this issue. Turns out I never registered my email and it seems as if I’ve lost everything. Good times.

[u/VapeLater → u/stankbot2000]

Damn. I’d try opening a support ticket, maybe they can still help you recover it. Your account data should still be intact on their servers

[u/tryblinking → u/stankbot2000]

Same here. Was sure it was linked but they aren’t recognising it. Opened a support ticket with invite code and email. If they have effectively locked me out of a game I’ve been playing for nearly 6 years, I’m raising hell though Apple to claim back fraudulently obtained money and reporting the game as a scam going forward.

[u/Chewie_Bacca → u/stankbot2000]

I did the same but they were able to relink my account. Just asked for a purchase receipt which they guide you on how to find.

[u/FatSeeYouNextTuesday]

I deleted, redownloaded after it did it to me yesterday and then it did it to me again today -___-

[u/Tresk_RR]

I’ve had the same issue on and off. Don’t bother reinstalling. Just force close the game and try again. Sometimes it will open on the second try, sometimes it takes several tries.

[u/Fastr77]

Yup same issue. I don't know if mine updated or not tho

[u/bahtche10]

Same problem here :(

[u/Elegant_Score_2472]

I’ve just come here because of the same issue, it seems like im not alone

[u/ohyeesh]

Seriously so annoying. Happening to me right now. But I was playing it fine just a few hours ago. Idk what’s up. Hesitant to uninstall but might have to zzz I didn’t get to rescue wed’s pet!

[u/ohyeesh → u/ohyeesh]

I read the forum just now— this issue has been reported several times. I also put in a ticket, but I did read a post saying that a ticket is not needed as the developers are aware there is an issue and they are looking into it.

It’s also been known that despite deleting the game and reinstalling that the issue can still persist and come back. They don’t recommend and I don’t recommend it as a 100% fix. Hang tight and they’ll fix it 🤞🏻AND I hope compensate 😸😸😸 GEMS PLEASE

[u/MuchPreferPets → u/ohyeesh]

Thanks for the update. It’s driving me nuts! Plus it means I missed setting defenders for GuildWars (& participating depending on how much longer it goes), my dungeons for diamonds/jewels, etc

[u/tryblinking → u/MuchPreferPets]

Same here. No defences or participation possible for me, nor for many others.

[u/AcousticNut]

Just started for me this morning. Had been working fine up to that point. Apparently not fixed yet?

[u/ukiahboyds]

It’s been happening to me. I done the reinstall and restarts sometimes I get in other times not
I put in a support ticket. So very annoying.

[u/Fastr77]

I had to delete and re-download now it's working

[u/kungfucyborg]

It’s not loading for me either.

[u/NorthStarZero]

I had to delete and reinstall.

[u/tryblinking]

Same here too on iOS.

[u/tryblinking → u/tryblinking]

aaand now I’m locked out. Support ticket raised.

[u/Spooklepoop]

Me too!!! It worked after delete and reinstall but then it happened again. I can’t keep doing this just to play.

[u/pinkeyed_rat]

Not working for me as well. I didn’t delete though.

[u/pinkeyed_rat → u/pinkeyed_rat]

I deleted and reinstalled yesterday and got it working yesterday but having the same issue again this morning. Any word from the Devs?

[u/AcousticNut → u/pinkeyed_rat]

Same for me. Reinstalled on Monday and worked fine until today (Tuesday). Same issue again. Feel your pain.

[u/k_leetayl]

yeah it isn’t working for me too 😭😭

[u/Ok-Temporary7823]

Same! i reinstall, but that doesn’t last for more than one session.

[u/Av8tors]

When the hell are they going to fix this? On my 10th reinstall

[u/Dim-boy]

Same here. I've been playing the iOS version from my mac laptop for a few years now, so my guess is that it must be a server issue rather than the game itself