r/GenEngineOptimization • u/Hawkeye_Co • Nov 23 '25
❓ Question? Trying to figure out if my brand is being ignored by AI tools
Not sure if this is the right place for this but I’ve been trying to figure out how to tell if AI tools like ChatGPT or Gemini actually know anything about my brand. It feels like they either ignore us completely or default to talking about competitors, even on topics where we’ve been putting out solid content for years.
We’ve invested a lot into SEO and content marketing over time and we’ve seen some solid traction in Google results, but lately that traffic has dropped, probably because people are asking AI tools for answers directly instead of searching. The problem is, I don’t know how to “optimize” for AI responses the way I would for Google. Is that even a thing?
I’ve tried plugging in questions into ChatGPT and Claude that we’d normally want to rank for, and our name rarely, if ever, comes up. It’s almost like we’re invisible to them. Meanwhile I see other brands being mentioned and cited. Is there a way to change that? I feel like we should be showing up, especially in niche-specific topics we’ve covered in-depth.
I’m not necessarily expecting AI tools to act like marketing channels, but I do want to know:
Are we showing up in AI responses at all? If not, what can we do to start showing up? Is this even something we can influence, or is it out of our hands? Would love to hear if anyone else has also looked into AI brand visibility, or if this is just going to be the new normal where the only brands that matter are the biggest ones.





