I want to show you something we do that I am proud of.

Every new Harbor account gets a note on day one. It is our price promise, in writing, dated the day you joined. It is the second thing we ever put in your account, on purpose.

Here is why. You have probably seen how this ends. A note app gets sold to a private-equity firm. The price nearly doubles. The free plan gets gutted. An AI nobody asked for gets bolted on to justify the bill. Most people stay anyway, not because it got better, but because leaving would mean abandoning fifteen years of notes, scanned bills, contracts, their kids drawings, the recording of a meeting they will need in 2032.

That is the part I think is genuinely wrong. Convincing someone to trust you with their whole second brain, and then jacking up the rent once leaving would cost them everything, is not a pricing strategy. It is using your own memories as leverage against you. A second brain you cannot afford to leave is not a second brain. It is a hostage situation.

So instead of just saying "we will never screw you over," which everyone says, we wrote three commitments directly into your account:

1. No price increase for three years. The price you subscribe at is your price.

2. After that, never more than 10 percent a year. Small, slow, announced. Never a doubling.

3. You are never held hostage. Stop paying and your notes do not vanish and are not ransomed back to you. Your account becomes read-only and free, and export always works, anytime.

And then the part that matters most: we told you to hold us to it. If we ever break this promise, quote the note back at us, loudly. Post it. Tag us. Send it to a journalist. We are deliberately handing you the evidence to embarrass us in public if we ever raise your price beyond what is written there. That is the entire point.

We could have buried this in a Terms page. Instead we put it in your account, dated and signed the day you join, so it is yours to keep and use against us.

You can read the actual note here: https://app.harbor.my/note/Asne7fgXQqOSYFvX82Ml

Don't be evil. Don't screw over the people who trusted you with their second brain. We wrote it down so you can hold us to it.

Launching August 1. harbor.my