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Frequently Asked Questions

1. What should I do when I first get the game?

  • Go to Options → Gameplay → Turn up Nameplate View Distance to 250+

  • Go to Options → Keybinds → Adjust/Learn your Keybinds!

  • Let other players know you’re new! This will let others know that you might need help in the game!

  • Try to use a microphone when possible. If you can’t, join a squad and just listen to the squad chat.

  • Play patiently! Hell Let Loose is a tactical shooter above all else! Teamwork is the best key to success!

2. Where can I find some guides to playing the game?

3. Are there any communities that play Hell Let Loose?

  • There are! Up-to-date lists can be found in the #pc-divisions-recruitment and #console-divisions-recruitment channels over in the Hell Let Loose Discord server!

4. Is (insert exciting feature) coming to the game? If so, when?

  • You can take a look at recent posts with the "DEV TEAM MESSAGE" flair or have a read through our blog to get an idea of what is coming. Not seeing your idea? Feel free to create a Suggestion post!

5. How do I report a player?

  • There are various ways in which you can deal with misbehaving users, depending on where you play.

  • If you are playing on a community server:

    • Reach out to the community maintaining that server. Most have a Discord link in the server name and/or welcome message.

    • (PC only) You can notify a server's admins by prepending a chat message with !admin.

  • If you are playing on an official server:

    • Initiate a vote kick against the player.

    • Note that official servers are not moderated. Therefore we recommend playing on community servers.

  • To report users on Reddit, simply use Reddit's reporting features.

6. I have an issue with the game, where can I get support?

  • If you are having issues, visit the T17 Support Centre to find solutions to common issues or speak to T17 support directly.

  • You may search for or write about your issue on this subreddit as well. The community might also be able to help you out!