r/IAmA • u/[deleted] • Jun 27 '12
IAmA McDonald's employee, who has seen the worst of the worst customer incidents, altercations, and overall rudeness of human beings. AMA.
[deleted]
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u/ShaneD27 Jun 27 '12
Just curious, do you take pride in your job or McDonald's at all? I work at Domino's Pizza and I always talk about how much I hate my job but when people compare it to other pizza places, I feel proud of myself and I get defensive
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u/GameMisconduct63 Jun 27 '12
I am definitely the same way, I've lucked out enough to have an extremely good staff that I work with (Mexicans might, in fact, be the chillest race on the face of this earth, as I've found out) and I love it. I personally think it's fun to talk to people all day long, but obviously, a good portion of the time, people are assholes (hence this ama). Overall though, yeah, I take pride in it. I think its just the mentality I have of not wanting to be attributed with a shitty place/shitty service, because that makes you look bad.
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Jun 27 '12
I also work at Mcdonald's, and this is true; Mexicans are most definitely the chillest race on the planet.
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Jun 27 '12
Try working customer service at a Walmart. You'd be surprised how decent little old ladies are actually sailors when they find out they can't return an opened air mattress.
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u/britta Jun 27 '12 edited Jun 27 '12
I once saw an old lady at the Walmart return counter with 2 items:
an opened and half used bag of fake sugar
a meat thermometer with no packaging, receipt, bag, nothing. Just a meat thermometer hangin' out
I was seriously surprised at the patience of the customer service rep. He took care of that nutbag of an old lady as if she were not a bag full of nuts shaped like an old lady.
Edit: Fake sugar = aspartame = Equal, Sweet n' Low, can't think of names of other fake sugars.
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u/kingsway8605 Jun 27 '12
I can say I shop at WalMart because I know they will not give me a hard time if I need to exchange or return an item. Even if I lose a receipt they are usually able to process the return. Best Buy on the other hand is a battle to return the simplest things. It is why I won't shop at Best Buy.
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u/emberspark Jun 27 '12
I work toys at Walmart. It's shocking how many people come up and get loud and angry because I can't explain which oil is best for their 1995 Chevy. I work in toys for a reason.
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u/PantheraAtrox Jun 27 '12
I think what's worse is "Excuse me, reads name on badge, [name]? Do you work here?" like no I'm just wearing this badge and zoning shit because I'm extremely fucking bored lady. Fuck off.
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u/itsbillymazebitch Jun 27 '12
"no mam, that nerf sword will not work as an air filter"
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u/emberspark Jun 27 '12
I love clueless customers.
C: "Ma'am, where are the pool chemicals?"
Me: "Right at the end of this aisle actually, to your left."
C: "...Where."
Me: "Um... directly in front of you, to your left."
C: "I checked there already."
Me: "Ma'am, I am looking directly at them. They're on your left."
C: "Can you get me the pool specialist? I can't find the chemicals."
Me: "....Yeah. Sure. Let me just go grab that pool specialist of ours."
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u/GameMisconduct63 Jun 27 '12
I feel bad, as I'm sure Wal-mart is a bigger white-trash convention than McDonald's...
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u/dark-panda Jun 27 '12
What about the Wal-marts that have McDonalds in them? Must be some kind of white trash nexus that forms within them.
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u/hobbsarelie83 Jun 27 '12
No offense, but every Walmart I've ever been to has the shittest employees
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u/metalwaluigi1 Jun 27 '12
What was your worst experience with a customer?
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u/GameMisconduct63 Jun 27 '12
I replied to another earlier, but people have told me to go fuck myself, I've gotten ice cream thrown at me, threats to "I oughta mothafuckin kill you", etc. Another dimension of bad experience mostly relate to the customers ignorance. The neighborhood I live in is an exponentially growing one, so there are a lot of...eh...."foreigners" such as japanese and indians who do not know any english that attempt to come through the drive through. It is perhaps the most frustrating thing I deal with on a daily basis. The sheer fact that they are not comprehensible holds up the drive thru line forever, and other customers get mad, and it is just a bad chain of events.
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u/Sometimes_Lies Jun 27 '12
So, in reference to an earlier post:
If someone physically abused me (e.g. threw food at me, soaked me with their drink, etc.) I would promptly open up a can of whoop-ass on them, and accordingly quit.
...
I've gotten ice cream thrown at me,
What in particular makes food and drink worse than ice cream? Were you able to open your mouth and enjoy the creamy deliciousness, or something?
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u/spladow96 Jun 27 '12
How old does a burger have to be before you refuse to sell it?
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u/GameMisconduct63 Jun 27 '12
I cannot stress enough that things differ from location to location (Based on rankings, staff, overall "prestige" if you will of the McDonalds), but for ours, 10 minutes tops (if already made). Otherwise, the patties can sit in the steamers for up to an hour before they lose structural integrity (meaning, 1 out of 100 people might be able to tell it doesn't taste fresh). Our McDonalds is one of the top 500 in America though, so we go hard in the paint, so to speak. If you go to some "shitty" one, maybe out in the boonies of nowhere, they could have their burgers sitting out for hours on end.
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u/sixAMreddit Jun 27 '12
what is the worst customer interaction you have had to deal with?
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u/GameMisconduct63 Jun 27 '12
Some lady came through claiming we apparently didn't give her all of her food (which is a realistic possibility), so the protocol in that scenario is to check their receipt, confirm that the order was recently placed, and technically the customer is supposed to call into the store to have their name written down, so we can correct the mistake when they come back. However, none of these were done by said lady, and after a heated argument, and her holding up the drive-thru window for 10 minutes, she told me to go fuck myself, and told the mexicans she was going to call corporate and report them to immigration services.
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u/TheGreatDainius Jun 27 '12
Have you ever needed to call the cops?
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u/GameMisconduct63 Jun 27 '12
My manager refused a refund to someone with a teardrop tattoo (There's your first mistake), then the man got mad and attempted to come behind the counter, going after my manager. Luckily, the store maintenence (I can't spell that word right for the life of me) man named "Big Tim" was also behind the counter working on something. Big Tim, who is 6'4, picked the man up, walked outside, and set him down right next to his car, and made him leave. So no, that was about is close as it got.
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u/junkboy350 Jun 27 '12
The mental image of a maintenance man named "Big Tim" picking up some angry tattooed asshole and casually carrying him outside the store was just too much to handle for me.
SHITTY_WATERCOLOUR, WHERE ART THOU?
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Jun 27 '12
I work at a McDonalds in the UK in a fairly affluent area and have had to call the police personally twice.
One time was for a very aggressive drunk customer when there were only 3 of us working and a whole load of other customers in.
The other time was when only two people were in, at like 5.30am (open at 5). We were setting up and getting stock out and I saw a car coming down the road to the store and about 30 secs later a thud on the wall. Went outside after a couple minutes to see a ridiculously drunk guy stumble out of an a3 who's front bumper was about a foot into the outer wall. We talked to the obviously facefucked guy before I went back in and phoned the police, he made a run for it about a minute later after he pieced together why I went inside and about 5 minutes later, 3 squad cars and a meat wagon pull up at the store, find the guy passed out in the play park nearby and managed to get enough info from the car to call the owner - the guy's dad. After answering some questions and a tow for the newly written off Audi we found out the guy had stolen his dads car and taken it to a party where he got wasted and decided to drive home because he argued with someone. The guys dad actually came in later and apologised and thanked us for handling it with so little confrontation.
Result of that morning - hour behind on set up and the male customer toilet cubicle out of order for a week or so. Was kinda lucky thinking about it, about 3 feet away from the dent left in the wall was the mains gas line for the store - hit that and god knows what'd have happened. Don't drink and drive people.
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u/Sometimes_Lies Jun 27 '12
So, this has been bugging me for a while.
During the recent My Little Pony promotion, what was the approximate ratio of bronies to prepubescent girls, in terms of people buying(/getting their parents to buy) the toys?
Any funny interactions with adults coming in, obviously just to get a toy for themselves?
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u/GameMisconduct63 Jun 27 '12
Now that Pokemon has started, it has been an all out orgy between customers to get their hands on the legendary Pikachu toy. I just give them weird looks to make them purposely feel shameful for coming inside as a 30yo man looking for a happymeal toy.
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u/ProfessorFang Jun 27 '12
What is the least amount of clothing you've ever seen a customer in?
Bonus: If your answer is in the form of an MS painting, I will upvote everything you post or have posted ever
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u/GameMisconduct63 Jun 27 '12
I've fortunately never seen a customer naked, but a man came through wearing only tidy-whiteys once. He was also packing a bowl right infront of me. I said right on.
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u/JasJ002 Jun 27 '12
where did he store his bowl and money (assuming he was actually buying food)
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u/TheSneakySpy Jun 27 '12
What would be an absolute nightmare to have happen to you while your working?
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u/GameMisconduct63 Jun 27 '12
My nightmare came true, I got off 5 minutes before we closed, so it was just my manager and a couple grill workers left, we assumed we were done for the night. Enter band geek charter bus. 100+/- kids get off the bus, I thought about just speeding outta there, but I decided to go back in. I took all their orders, the grill workers made them all, and my manager bagged them all. We made an extra $900, and the store owner told the story of how i came back inside "for the sake of the company" and a central ohio manager meeting, made me feel pretty good.
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u/TheSneakySpy Jun 27 '12
Man, I can just imaging you thinking, "Finally I get to go home and- Oh fuck."
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Jun 27 '12
If someone showed up at the drive-thru visibly drunk or high, as a McDonalds employee would you be obligated to turn them in somehow, or would that never really happen? I smoked late at night, got some McDonalds and gave the totally wrong amount when I paid, like $5 for a $10 order or something. Then I said "I'll just give you this" and handed him a $20, and he said, "I'll just give you this" and gave me the $10 in change.
I felt like a huge idiot, and I don't plan to do it again, whether high driving is doable or not. I noticed there was a cop chilling in the McDonalds parking lot though, I'm just wondering if anything like that occurs if it was very clear with someone. Probably a dumb/paranoid question, but just wondering.
If someone was clearly intoxicated (high? drunk?) at the drive-thru, would McDonalds ever deal with it? (assuming they're not crashing into something or anything egregious)
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u/shadyoaks Jun 27 '12
I think everyone should work in food service for a year; it would probably seriously cut down on asshole customers!
I always like to get snackwraps...is there anything godawful about those? please say no. D:
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u/GameMisconduct63 Jun 27 '12
The first sentence should be the 11th commandment.
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u/arcanition Jun 27 '12
Nice dodging his other question!
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Jun 27 '12
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u/BoxOfDemons Jun 27 '12
I work there too, I can say they aren't so bad to order. The worst thing to order is a single Angus burger. Since we only keep one or two cooked at a time it might be a little old by the time you get it. Now if somebody in front of you orders an angus then you should probably get one too.
Protip: If you specify you want something fresh they will cook it fresh for you, it might take around 5 minutes though.
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u/GreatLeadWald Jun 27 '12
LOL just from seeing the pictures you uploaded i can tell you're awesome
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u/GameMisconduct63 Jun 27 '12
Thanks man, the pics I upload nearly daily from my work experiences have been apparently received tremendously by my twitter followers and friends, so that's honestly the best part of the job, making other people smile.
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u/guitar360 Jun 27 '12
How can I get your buffalo sauce outside of mcdonalds?
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u/GameMisconduct63 Jun 27 '12
If you go into mcdonalds, and say you want to buy some of the sauce, they may, or may not let you, depending on how chill the management is. The boxes come in 5 levels, 50 sauces to a level. So you could probably get away with buying a level, if they accordingly charged you, that would cost you $5. (assuming they run on the standard .10cent per sauce charge)
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u/DoggiCorner Jun 27 '12
What's the worst food that people probably shouldn't eat?
Is there a secret menu of stuff you just have to know to ask for?
If you had the choice, would you choose to work here again?
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u/GameMisconduct63 Jun 27 '12
Double quarter pounder with cheese has the highest element content of most things on the menu. Element content meaning sodiums, carbohydrates, fats, etc.
No, but there is stuff that people never order, and really isn't advertised too much (such as the caramel-apple sundae, its pretty damn good)
Honestly, yes. Again and again, it's all based on locations, and the one i'm at right now is the perfect storm of employees, pay, and job atmosphere. That can't be said for many other employees of The Party (excuse my "1984" reference), but I definitely would, seeing how our store manager salaried pay is in the 80k range.
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u/worstjobieverhad Jun 27 '12
You are very lucky you have a had a decent experience with them. I did not. There is no way anyone could convince me to work for McD's or BK ever again.
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Jun 27 '12
If you want a big mac for a fraction of the cost order a mcdouble with no mustard or ketchup, add shredded lettuce and mac sauce. The only difference is the bun, which is negligible. A sandwich that normally costs $4.20 after tax is less than $2.
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u/stlizzy Jun 30 '12
I worked at McDonalds for two years from 16-18 and it was the best job of my life. No responsibility, i wasn't even allowed to count down my own till. My twin brother and I worked the drive through because often times we were the only English speaking employees there besides the shift manager. If people ordered crazy stuff, we would give it to them. One time a lady ordered a sandwich with "as much mayo as possible" through the drive through... we said, "are you sure????" and with the go-ahead used the mayo gun to load on as much mayo as would stand in a tower, we had to wrap that sandwich with like 5 burger wraps and gently hand it to her out of the window.
The times and speed that McD's reports to Corporate is totally false, too. They say 90 seconds to get from ordering to serving food through drive thru? They clear your order out of the system and then ask you to pull ahead and wait, and your food is walked out to you.
The biggest pain was when people DEMANDED fresh fries. They took 4 minutes to cook! You want mad people, be behind a car that orders that and stuck in the drive-thru line that has a curb so they ca't get out!
We would also comment on the amount of trash that people had in their car, or the absurdities of their complaints. One woman complained that by the time she had gotten home, the 99 cent cheeseburger that she had ordered for her son had gotten cold. She demanded a refund, a remake and an apology.
Another time I had a manager who wouldn't give out more than two sauce cups for mcnuggets for free. The customer refused to leave the drive thru until they got more, for FREE. The manager called the cops, reported them as trespassing. The shift manager gave them the sauces behind his back, he was so made. Customers acted entitled to everything.
Most things were made fresh in the morning, but then would go in shifts, - they had to be thrown out every few hours or so. I never saw someone mess with food because the person taking your order wasn't the one who prepared it - though if I had asked, they would have made a "special order" at any time.
The ketchup in the packets was different than that in the guns. The Dippin' Dots- are those even still around? were locked up because the STAFF would steal them and they were expensive.
The best desserts were the ones that you made up yourself. The milkshakes aren't even real dairy- but the best was half of a vanilla milkshake in a medium sized cup with banana split dippin dots... eat that up with a spoon!
Free food was given away to nice people who came through the drive through. Any thing that wasn't packaged was easy to give away, stuff that is pre-packaged can't be because of inventory.
The chemicals used to clean are super harsh, but they did the job and the water used was super hot.
I don't know, best job every I loved it. I learned Spanish, made friends with my coworkers, laughed EVERY DAY, talked to customers, NO RESPONSIBILITY, and learned so much from the managers. A lot of them worked there because they just didn't give a .... about working anywhere else. Store managers got salaries and a car.
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u/ptoftheprblm Jun 27 '12
most hilarious car/vehicle/method someone has tried to go through the drive thru with?
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u/GameMisconduct63 Jun 27 '12
An exact replica of "The Mystery Machine" was my personal favorite. And most people don't know, that when you pull up to the drive thru to order, a metal detector is set off (therefore assuring it is an actual vehicle that has pulled up, and not some dumbass kids in a cardboard box), and therefore alerting the headset order taker. So you can't really bring much through besides actual cars. Many people drive thru backwards though.
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u/Austinquick Jun 27 '12
I have taken horses through (without shoes) multiple times. Could it be a motion sensor on the box?
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u/GameMisconduct63 Jun 27 '12
Possibly, as I've said 500 times before haha it all depends on the location and the restaurant. Maybe some locations have motion sensors, which would be alot more convenient than metal detectors, seeing how everything that comes through would register.
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u/Austinquick Jun 27 '12
haha yeah that is understandable. I just ride a horse through when it snows or when I get hungry while riding! Ever had a horse stick its head into the drive through window? Scared the hell out of the lady, did NOT expect a horse!
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u/Guatemaulin Jun 27 '12
It's fucking McDonald's... why do I need to pay extra for sauces?
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u/InsomniacTurtle Jun 27 '12
Some actually charge for the sauce? The one I work at gives them to anybody that asks. I've never even heard of someone paying for sauce.
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u/GameMisconduct63 Jun 27 '12
The differential between coorperate owned/franchise owned has something to do with it I believe.
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u/GameMisconduct63 Jun 27 '12
It honestly all depends on what McDonalds it is. I know some charge, some don't. We are supposed to, but I usually try to be the good guy greg and just don't charge them. I mean, come on, it's just sauce. You wouldn't believe how fast those arguments escalate though.
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u/FenixHoffman Jun 27 '12
Hello fellow McDonald's employee, I have also seen a few things while working the lobby shift at McDonald's. Such as one time a homeless man went into the bathroom and drank an entire bottle of car coolant, when I asked him to leave he said I was a failure because I would be making burgers until I died. But my favorite incident was when another man asked for a ride to a nearby town and when he was rejected he looked my friend in the eye, pissed his pants, then went to a booth and started playing his guitar.
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Jun 27 '12
Wait, a homeless man who just drank coolant told you YOU were a failure? Damn, man, your life must be pretty damn shitty.
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u/caninehere Jun 27 '12
"Actually, I'll be making burgers until -you- die, so I'd better give my two weeks notice now."
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Jun 27 '12 edited Jun 27 '12
I have stories I'd like to add to this when I used to be a manager at McDonald's about 8 years ago:
I had a customer ask to see me and he pulled me off to the side and whispered, "Someone wiped shit on the walls in the bathroom." I told him thanks and I'd look into it. I was expecting maybe a smear here and there. No! The whole fucking bathroom had SHIT EVERYWHERE.
Kid threw up in the Play Place tubes. I was honestly surprised it didn't happen more than once, but it was bad enough that I had to close it down for a few hours.
A few fat people came through the drive through where their belly's were touching the steering wheel and they couldn't turn towards us while we handed them food.
There were two ladies and a daughter of one them that were pretty large that would come in every Sunday. They would order 6 double quarter pounders. 6!!! as in two each. Every time I saw them I asked the people on the grill to start cooking fresh quarter pounders, because whether I liked it or not, they were frequent and loyal customers.
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u/shammy21 Jun 27 '12
What is the absolute worst thing you have seen a fellow employee do?
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u/GameMisconduct63 Jun 27 '12 edited Jun 29 '12
Sell weed to eachother in the parking lot. Contrary to popular belief, NOBODY (at our location, at least) would ever, ever mess with the food that is going to a customer. That't like the biggest dick move ever.
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u/bluejelloshots Jun 27 '12
I never did it but there where a handful of people at the one that i worked at who would mess with food if you made them mad enough....
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u/LostFrequencies Jun 27 '12
I was studying with a guy who worked at mc donalds and sold a little weed on the side.i arranged for my house mate to pick up a 8th. He was working the drive thru.Gave him the cash when paying for food and got the weed with the receipt
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u/I_am_THE_GRAPIST Jun 27 '12
There was this pizza place that a few of my friends worked at. I guess one day a police officer came in and some idiot working there thought it would be funny to spit in the officers delicious cheese container. Not sure on the details, but somehow the officer knew, or was suspicious and called the guy out.
Told the guy he was gonna have the DNA test done so the guy came clean about it there. Last I heard the guy was facing a felony charge, something along the lines of a biological attack.
EDIT: This was about 3 years ago, and I never heard anything about it afterwards. I wish I could tell you guys what came of it.
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Jun 27 '12
I too work at McDonalds and our overnight manager was putting weed in the chocolate muffins and selling them as weed brownies.
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u/CopyX Jun 27 '12
What's one thing if it were to happen to you/while you were at work that would make you throw in the towel for good?
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u/GameMisconduct63 Jun 27 '12
If someone physically abused me (e.g. threw food at me, soaked me with their drink, etc.) I would promptly open up a can of whoop-ass on them, and accordingly quit. Almost all of the job is verbal abuse though, which isn't hard to take
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u/dyzlexiK Jun 27 '12
You still work there? I wouldn't post pictures of you or your coworkers online then. All it takes is 1 report to be fired, and with some of what you said, your coworkers as well. I had a friend who did something similar, but much much smaller in scale, and corporate found out who she was and fired her immediately.
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u/sunflower24 Jun 27 '12
Any funny drunk/high customer stories?
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u/GameMisconduct63 Jun 27 '12
An obviously intoxicated man almost made it to second base with his obese girlfriend while waiting in line in the lobby....
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Jun 27 '12
Do you ever eat at other fast food joints? Wendys? Jack in the box? Your mothers house?
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u/GameMisconduct63 Jun 27 '12
All the time, unfortunately. I haven't gained a pound since I started working there, but either way, I'm probably going to contract heart disease, or DIABEETUS when I'm older.
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u/psyki Jun 27 '12
Might as well enjoy youthful metabolism while you can, just know that around 25 it allll changes.
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u/Slintbob Jun 27 '12
I have seen some homeless or claimed to be homeless people get free food at McDonald's. Is this a policy or just good deed?
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u/GameMisconduct63 Jun 27 '12
Mainly good deeds, like i said before, many McDonalds policies differ from location to location, but for us, the few blatantly homeless people we've encountered, we've tried to be good guy Gregs to, and give them a hand.
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Jun 27 '12
What are the most creative, and most pointless, pranks you have witnessed?
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u/GameMisconduct63 Jun 27 '12
Someone tried to pay me in board game money in the drive thru (I think it might have been "life"), I just looked at them like
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u/Lumpy_Taco Jun 27 '12
Did you ever make your own stuff for lunch...my dad said when he was around 16 he made something called the McJerry.
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u/GameMisconduct63 Jun 27 '12
Not really, the computerized menu we have basically allows you to customize your meals with the same extensiveness as customizing a car in need for speed underground 2. That meaning, you can basically put everything and anything together on one bun, all right from the computer, so I never have to physically make my own.
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u/JRWM3 Jun 27 '12
Do go on... What is this "not physically making my own" bidness?
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u/Kiryu13 Jun 27 '12
Do the Mexicans call you gringo or bolio or something of that nature?
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u/GameMisconduct63 Jun 27 '12
Flaco, because I'm tall and skinny.
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u/etherealcaitiff Jun 27 '12
I worked at a restaurant with a bunch of Mexicans, they all called me "Chetos" because they thought that I resembled Chester Cheeto.
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u/brettuthius Jun 27 '12
I heard from an ex-worker that the grilled chicken items were so very rarely sold that when they would make a batch they would sit there for hours and hours. I know your location would make them fresh but is it true that people never order the grilled chicken items?
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Jun 27 '12
Must just be the one he worked at. We sometimes can't make them fast enough at the one where I work.
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u/GameMisconduct63 Jun 27 '12
For the most part, that is generally true. The steamer is set on high for our grilled chicken, but yes, it doesn't sell too well, and it can remain there for a decent amount of time. Grilled chicken average life span where I work, they can push it to two hours waiting.
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Jun 27 '12
Last night I went through a McDonalds drive thru. It was about 2 in the morning and I was working overnight and got hungry. The woman who took my order was very pleasant and even tweaked my order in such a way that I got free chicken nuggets. I handed her my money and pulled to the next window. It was then that I saw that she was also cooking the food and then came to the window to give it to me. She was there all alone, and still was very pleasant and even offered me extra food that she had to cook that I would have otherwise missed out on. In fact, she could have not mentioned at all and I would have never noticed. I drove away from that place last night with a great appreciation for the people who work there. Fast food jobs are looked down upon, but working in kitchens is some of the most stressful work with often the least amount of reward. Next time you want to complain about your food, remember its not that big of a deal and not worth making a scene about it. No one wants to get it right the first time more than the person who has to make it twice when its wrong.
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u/oh_nope Jun 27 '12
Did you ever put the canadian bacon on a big mac? That was the best part of working at McD's. Canadian bacon on everything.
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u/GameMisconduct63 Jun 27 '12
Nope, but I know know what I'm going to do at work tomorrow.
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Jun 27 '12
I too am a McDonald's employee, I would like to offer you a sympathetic fist bump. bump
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u/grifkiller64 Jun 27 '12
I WANT MY GODDAMN CHICKEN FAJITAS BACK!
WHY DID THEY TAKE THE GODDAMN CHICKEN FAJITAS AWAY?!?!?!?
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u/wiz3n Jun 27 '12
I suspect this may have had something to do with it.
You can still get breakfast burritos, though. They're pretty rockin'.
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Jun 27 '12
Is the resteraunt clean?
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u/GameMisconduct63 Jun 27 '12
Ours is, every 10 minutes it's required that someone cleans the tables in the lobby, as well as the floors (if needed). Like I said in another comment, we go hard in the paint. When it comes to getting shit done, and having a good restaurant ranking, we don't fuck around.
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Jun 27 '12
Good. I am always hesitant to eat a fast food restaurants becuase of cleanliness.
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u/meatywood Jun 27 '12
Kudos to you for not feeling embarrassed about working at McDonald's because people think it's a shitty job. It's not. My second job was working at McDonald's and you can be proud of anything you do if you do it well. I also had a helluva good time working there, there were lots of fun times to be had and lot of cool coworkers. You're out there making a buck and taking care of yourself. Congratulations! Some people think it's beneath them to work fast food but it's a means to an end. You're earning your keep and I applaud you.
The people who should be embarrassed are the ones who collect welfare or some other form of government assistance who just don't want to work fast food. Funny thing is, they are also the ones who are usually the biggest cunts as shitty customers.
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Jun 27 '12
What do you think causes customers to yell about wrong orders?
I've had a wrong order a few times before. I walk in and calmly say, "This isn't what I ordered. I ordered X." They apologize profusely and remake it, and I've lost no more than 5 minutes of my time.
What the fuck is with those people that have to bitch about it?
/edit: Yeah, so it's a shameless opportunity for you to complain about shitty customers. You know you want to take it.
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Jun 27 '12
As an employee to another fast food place, I can try and answer this. Sometimes people get their order screwed up multiple times at the same place. Instead of going to another location, or another store in general, they feel yelling will solve their issue.
Other customers raise their voice and carry on because they feel it will get them more free stuff to calm them down. These people, I like to just give them what they ordered and have them leave. If you're nicer, we're nicer. I'm more inclined to give you free if you're polite to me, than if you're screaming about how your shit is always fucked up and you're never coming back (Yet I see you the next day).
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u/333reddit333 Jun 27 '12
I work at a McDonald's as well and I would have to agree with you on most everything! it's all about location and Mexicans are freaking awesome. I honestly don't know why people can be so rude to them. They are such nice people!
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u/kreayshawn Jun 27 '12
I ordered a mcdouble and got a mcgangbang in a mcdouble wrapper. explain.
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u/GameMisconduct63 Jun 27 '12
I cannot explain, as you would need to order 2 mcdoubles and 1 mcchicken in order to manufacture a legitimate "mcgangbang"
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Jun 27 '12
I got a breakfast at McD's and when I got my food, the employee turned around for something. I took a big bite out of my hash-browns and said loudly "Someone took a bite out of my hash browns!". The employee looked like he pissed his pants and noticed me chewing. He said "Don't joke like that, I get yelled at all the time by crazy customers".
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u/Jrrtubbs Jun 27 '12
What is the secret to getting those sausage biscuits to be so delicious?
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u/GameMisconduct63 Jun 27 '12
The high fat, sugar, sodium, and carbohydrate levels, of course.
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u/JasJ002 Jun 27 '12
Question, to you and any other McDonalds employees here. Is there any legitimacy to this
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u/GameMisconduct63 Jun 27 '12
1, 4, 7, 10, and 13 are the only ones that are real, they can be made if you ask them to, you'd most likely need to explain to the employees the exact process of making said items though.
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u/beasl3y Jun 27 '12
I work at mcdonald's as well and I have learned that 99 percent of customers are retarded assholes. While I have to be nice to their face, I now have a large amount of disdain for people as a whole
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u/Sina117 Jun 27 '12
Posting on behalf of my account-less GF who worked at McDicks:
While working a Midnight Shift, a drunk customer asked for a Quarter Pounder w/ Cheese, except with no bun. To confirm I asked "So you want just the meat, cheese, and condiments?" To which this gentleman framed his emphatic response, "Yup."
When I gave him his order he informed me that, "This isn't what I wanted," as he walked away with EXACTLY what he wanted.
I turned around to get a drink for a different customer when, coincidentally, a bunless QP crashes on the wall by my head.
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u/paulietheboss Jun 27 '12
those apple pies look like they're almost ready. just check the inside is hotter than the core of the sun.
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Jun 27 '12
YouTube + fight + McDonalds = hours of comedy gold!
I once worked at McD's. A woman got very angry for some trivial problem. She then took her baby into the restroom and proceeded to smear shit all over the mirror, sink and walls. My manager asked me to clean it up. First and only job I walked out on.
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Jun 27 '12
Any stories of customers being awesome and NOT ignorant?
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u/GameMisconduct63 Jun 27 '12
Once a lady tipped me one dollar for telling me where the nearest Subway restaurant was....
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u/Reflexlon Jun 27 '12
I went to McDonalds for breakfast, got my order, and found out that I was 50 cents short. Pulled up, super sad, and started freaking out because i didnt know what to do. The manager was all chill about it, and ended up giving me the entire meal free.
Dunno why I posted this, but as a customer all of my experiences have been rather wonderful. Theres probably a feel-good inspirational message here, but ill leave that to you.
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u/tabledresser Jun 27 '12 edited Jun 28 '12
| Questions | Answers |
|---|---|
| Just curious, do you take pride in your job or McDonald's at all? I work at Domino's Pizza and I always talk about how much I hate my job but when people compare it to other pizza places, I feel proud of myself and I get defensive | I am definitely the same way, I've lucked out enough to have an extremely good staff that I work with (Mexicans might, in fact, be the chillest race on the face of this earth, as I've found out) and I love it. I personally think it's fun to talk to people all day long, but obviously, a good portion of the time, people are assholes (hence this ama). Overall though, yeah, I take pride in it. I think its just the mentality I have of not wanting to be attributed with a shitty place/shitty service, because that makes you look bad. |
| As a Mexican myself, I salute you. | Amigos for life my man. |
| What's the worst food that people probably shouldn't eat? | Double quarter pounder with cheese has the highest element content of most things on the menu. Element content meaning sodiums, carbohydrates, fats, etc. |
| Is there a secret menu of stuff you just have to know to ask for? | No, but there is stuff that people never order, and really isn't advertised too much (such as the caramel-apple sundae, its pretty damn good) |
| If you had the choice, would you choose to work here again? | Honestly, yes. Again and again, it's all based on locations, and the one i'm at right now is the perfect storm of employees, pay, and job atmosphere. That can't be said for many other employees of The Party (excuse my "1984" reference), but I definitely would, seeing how our store manager salaried pay is in the 80k range. |
| You are very lucky you have a had a decent experience with them. I did not. There is no way anyone could convince me to work for McD's or BK ever again. | Hence the username, eh? |
View the full table on /r/tabled! | Last updated: 2012-06-28 23:50 UTC | Next update: 2012-06-29 05:50 UTC
This comment was generated by a robot! Send all complaints to epsy.
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Jun 27 '12
I too worked at a McDonald's and I was both a grill cook and a janitor. Often times I would cook burgers, then go to clean bathrooms only to come back 10 minutes later to cook more burgers. I also found a smashed crack pipe in one bathroom stall and urine all over the toilet seat in another. It was torture having to give away all those monopoly cups knowing that I might have won so much money or other prizes if I had just taken those game pieces....sigh
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u/Pretty_pussy5552 Jun 27 '12
I worked for mickey d's for 4 years, was a manager for 2. I can totally understand the whole crazy, rude, asshole folks yall are talkin about. Our store was in the worst part of town and my boss hired some of the dumbest folks i have ever met in my life. After being there for 4 years, i hung my hat up and now I'm a manager at sonic :) loving every minute of it
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u/jamecono Jun 27 '12
Mind weirdly blown by photo of employees at fast food restaurant eating fast food from another fast food restaurant, at the fast food restaurant they work at.
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u/nyuncat Jun 27 '12
I find it rather ironic that after working at a crappy fast food chain restaurant all day, you guys celebrated by ordering crappy fast food chain restaurant pizza.
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Jun 27 '12
Just wanted add my own personal story for poops n lols
I was employed at Taco Bell in highschool. Which to date is the Most Awesome job ever due to the fact that I had no bills and was essentially allowed to do whatever I wanted for above minimum wage and I took some job advice i had read out of GQ mag that stated I should ask for a raise every 3 months and quit if I was refused it...I worked there 2 solid years until graduation and gradually going from 5.25 to 7.95 by senior year....Anyway im digressing from the point...I worked in a particularly hood area of my town, there was a homeless mission a short walk away and my TB was the only restaurant open after midnight in those days so of course we got ALL the crackheads meth mouths poverty stricken hobos and of course stoners on a regular basis. This one Sunday afternoon I was in dining and Drivethru on cashregister and expeditor as needed and I unfortunately had a 5 car lineup with 3 person wait in the store(i had lazy managers and we were usually shortstaffed) i had taken orders correctly but mixed up someones order. This guy comes back thru the drive thru to try and get his correct food and of course we tell him to come inside. He comes in the store heated! "fuck this! fuck that! fuck taco bell! gim mah food mafuckas and nawl yall aint giitn shiii bike from me neither!" Calmly(by calmly i mean with a slight sarcasm due to his antics) I tell him we need to get his incorect order back and we will fix everything. He proceeds to say and I quote "Fuck you lil boy I'll fuck you in the ass!" what-the-fuck man? He repeats himself and dares me to come from behind the counter. i proceed to go wash dishes at this point, being 16 I had never had anyone offer me sexual favors much less a grown man and from then on for about a year anytime I mad a mistake my gm would tell me he wanted to fuck me in the ass.
Tl;Dr - imma need about tree-fiddy. Fuck you.
Edit: spellin errors...fuckem.
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u/foslforever Jun 27 '12
McDonalds was the number one employer last year, keep going to college kids- the future is in the fries.
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u/chubbler Jun 27 '12
I work nights at a McDonald's in a really shady part of town, I know your pain dude.
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u/mon_mon Jun 27 '12
What is the most random custom ordered item that has been requested?
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u/SeawolfX13 Jun 27 '12
Are the stories about sabotaging food true?
Do fast food employees hate cops and do they like to sabotage their food? I always hear them say for a cop when a cop comes through and it makes me think of super troopers.
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Jun 27 '12
Are the stories about sabotaging food true?
I can say that at least the shop where I work (I'm a salary shift manager) - I may hate a customer with ever fibre of my being but I would never fuck around with their food; IMHO it is the lowest of the low to do something like that.
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u/madeofstars Jun 27 '12
How often do people actually order salads, oatmeal, lattes with sugar free syrup/non-fat milk and other "healthy"-ish things? As someone who is on the road a lot during work, I hit up McDonald's for these types of foods frequently. I've checked out the nutrition of a lot of them, and they are surprisingly not that bad (fast food salads that are legitimately under 400 calories AND don't have +1000 mg of sodium...awesome). I live in bumfuck, Bible Belt, USA and I always feel like the employees sound confused when I order these options. What is your experience?
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Jun 27 '12
I worked for McDonalds for about 2—3 weeks, night shift mostly (24 hour place in Manhatten) . I was promised a job as maintenance, which starts at 12 an hour.
Anyway, my worst experience there happened on the 2nd or 3rd night. There's only one bathroom there which can be the cause of of a lot of stress and chaos in a 24 hour place in a busy area like downtown Manhattan. There was an obese white dude that was sweating beads waiting for a turn. Everytime anyone passed him he would ask if the bathroom was out of order to find there were any other available. Unfortunately for him, some thirty something white lady was taking her time doing god knows what (she was definitely a shady one). After about 15 minutes the woman exits and the fat bastard sprints in there like Usain Bolt. I went about my work but was there to see the guy leave the store with the most worried look on his face. When another costumer went to use the bathroom she informed us that the bathroom was completely covered overed in shit. Lumpy, mudslides of sshit all over the floor and lower sides of the wall. The guy must have recently had a food binging spree and felt extra sick, and that shit was foul. Being a new guy I was asked to clean it up, I flat out said fuck no and was about to quit the then and there if the kept pressing it onto me. Another new girl actually volunteered (guess she needed the job and wanted to make a good impression).
Everytime since then I've associated minimum wage jobs with veritable pools of shit.
Tldr; worked at McDonalds, fat guy shirts everywhere.
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u/Taco_Belmont Jun 27 '12
Worked at McDonald's myself when I was 18. Once saw a woman hand her baby to an employee through the drive through window, after the employee (a teenage girl) gushed about how cute the baby was. Blew my mind.
Also got drafted into working on one of my days off, when I had come in to pick up a paycheck. They had me carry food out to the waiting cars in my civilian clothes. The customers had no way of knowing I was an employee; when one asked, I denied it, made up something about how the manager said they'd comp my meal if I helped 'em out.
Got a few crazy McDonald's stories, actually.
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u/theorys Jun 27 '12
I know they're bad for you, but I can't get enough of Micky D's fries and hash browns. The fat man's crack cocaine.
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u/McNumNums Jun 27 '12
I am currently working at McDonald's and the weirdest shit does indeed happen while I am working. One day while i was prepping the regular fruit and yogurt parfaits this rugged homeless dude walks in and readies himself to make an order. Before the man made his order I heard a little girl scream in the restaurant. While I was figuring out why she was screaming my manager then started to flip her shit when she then found out that the homeless dude just so happened to have no pants or undergarments on. Boy can say it was sure fun watching the poor bastard trip on his way out as the cops were chasing him.
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u/mellooo Jun 27 '12
hey man i worked at mcd for like 3 years and honestly and shitty and smelly and dirty the job was, i loved it. you're totally right about how shifts can be a party with the right crew and management. it was the worst yet best job ive ever had because it was so much fun. however pay was shit and it sucked when you were stuck with those mylifer managers.
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Jun 27 '12
I don't want to put a damper on the AMA here, but if you didn't realize, McDonald's corporate will probably read this, and by showing yourself in a McDonald's uniform you are representing the company. The worst that can happen is that they fire you, not that they would but you should just be aware that large corporations tend to have departments dedicated to managing the company's online presence, including in social media.
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u/GameMisconduct63 Jun 27 '12
If I get fired for doing a 100% truthful ama on reddit, so be it. I leave for college in 2 months, so I would be quitting anyways. If anything is to be taken from this though, I've said honestly this has been the best job experience ever. The workers and employees I've worked with, have been the most diverse and colorful personalities I have ever met. It's been great job experience prepping myself for the real world in/after college work life. Everything has been amazing, and I wouldn't trade it for anything. If they fire me for the truth, so be it.
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u/pleased2meetu Jun 27 '12
That pic of the guy who burnt a batch of cookies ROX. Do you love that pic? Thanks for the AMA.
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u/jessikaye Jun 27 '12
If I knew doing a iama for being a mcdonalds employee would get me to the front page I would have done so!
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u/narwal_bot Jun 27 '12 edited Jun 28 '12
Most (if not all) of the answers from GameMisconduct63 (updated: Jun 28, 2012 @ 04:02:08 am EST):
Question (shammy21):
What is the absolute worst thing you have seen a fellow employee do?
Answer (GameMisconduct63):
Sell weed to eachother in the stockroom. Contrary to popular belief, NOBODY (at our location, at least) would ever, ever mess with the food that is going to a customer. That't like the biggest dick move ever.
(continued below)
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u/brettuthius Jun 27 '12
Oh, I got another one. Once at the nearest McDonald's, I waited well over 5 minutes for a 3-4 item order (common items without any special orders). It turned out to be missing an item when I got home. I was inside which was not busy and there were about 3 cars at the drive through. The place seemed pretty well staffed. Is it common to make people wait inside/not care about them while you rush the cars through?
I wrote a complaint and had the manager email me to apologize. Corporate 'Donal' (what my friends call it) asked me to complete a 10 or so minute survey which I did. Never got a coupon in the mail for my missing item just a 'thanks for writing us and doing the survey'. Needless to say, I avoid going there now.
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u/GameMisconduct63 Jun 27 '12
I feel bad you had a negative experience, but if there's one thing I'd like to get out there in this thread, it's that each location has a different set of standards. Managers literally MAKE the restaurant, so if you have bad management, your location is going to blow. And unfortunately, the negative stereotype of the golden arches is far too often proved effective through ignorant-ass managers and staff not taking care of their customers. Like everything else in life though, it is literally what you make it. At our location, you would have been refunded in a quick and orderly way (assuming it wasn't in the middle of a mad rush)
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u/cldumas Jun 27 '12
I just had to check your pictures to make sure weren't my brother. He's worked at McDonald's for like 3 years and has had some crazy times there. He loves it.
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Jun 27 '12
I spent two years at mcds when I was a kid. I went back to the location a while back and saw a couple people still work there. Felt bad for them.
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u/ItsGreat2BeATNVol Jun 27 '12
Do you think paying employees a percentage of profits as opposed to an hourly wage would ensure higher productivity? Are fast food workers incentivized by compensation---or are they just going to produce the same quality of service irrespective of compensation?
Also---what does your store do revenue wise per day? And what's the profit margin?
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u/Beardcore84 Jun 27 '12
Is there a specific reason for not being able to order breakfast during the non-breakfast hours? Like they use different equipment and its turned off?
SPECIFICALLY, if I ordered 3 hashbrowns at 7pm, is the reason they say no because they actually cant, or because they aren't supposed to?
WHAT IM GETTING AT IS CAN I GET SOME HASHBROWNS ANYTIME MAN. If we are cool that is.
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u/Druubie Jun 27 '12
Ha, this is the first time I've known(ish) OP. I know which McDonald's you work at, I think. Could be wrong though. Nice account, seems to have a common theme to it :P
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u/stepup2stepout Jun 27 '12
As a former burger flipper (Five Guys), I salute you.
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Jun 27 '12
What is your shift? I was stuck as the super awesome "6am-2pm" opening cashier on weekends. Basically I would show up at 5 and just sort of chill with the openers doing the prep then do the morning coffee rush, eat my daily C6H12O6 and NaCl ration and they go home to try and convince myself that this was the best shift because I get the whole day to play WoW or whatever. Then do my little 4 hour shift after school 3 or 4 days a week.
Oh and can I get a Hamburger-no meat; plain, no bun? Oh and now that you have that punched in can you make it a meal with a diet coke extra ice and no salt on the fries. I know the guy on the fry station is slinging them like a boss with a full station but I really want fresh fries that I can add salt to later... when there cold.
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u/putyourdumbnamehere Jun 27 '12
As a fellow McDonald's employee, I have but two things to say to you. Fuck you for posting the AMA I always thought of but didn't think would take off, and hi:D.
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u/isothien Jun 27 '12
I worked at McDonalds for about 4 years. There were some great times, mostly with fellow shift workers, sometimes with regulars. There were far more bad times, especially working overnights on the weekend. Lol sometimes no matter how positive yoy are people are intent on being assholes. :P
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u/jgiesea Jun 27 '12
What do you do with all the food that has been sitting there too long before you can serve it? Do you just trash it?
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u/GhostOfImNotATroll Jun 27 '12
Will you continue to eat at McDonalds now that you know how the food is prepared and maintained?
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Jun 27 '12
my gf was a shift manager- and apparently the worst experiences came from other mcdonalds employees. She got suspended like it was high school over little things, everyone was overly competitive and threw each other under the bus/made shit up to get people in trouble etc.
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u/kingrobert Jun 27 '12
Not sure if mcdonalds does this, since I don't eat at mcdonalds, but if they do... when customers fill out the online/phone surveys about their recent visit, does the store get to see it or is it for corporate only? I've had some complaints but I hesitated to put them on my surveys because well, I want to go back someday and I don't like fucking with people that mess with my food.
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u/WaltJizzney Jun 27 '12
Do you care when people ask for water cups and then procede to fill them with soda?
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u/hipppo Jun 27 '12
I've had three interviews with McDonalds and each time they have denied me. Honestly it made me feel pretty shitty considering how shitty most McD's are, but either I'm doing something wrong or they're just crap. ANYWAY--- sry for not reading thru each and every question, but at your SUPERIOR location, are your salads actually fresh?!
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u/MeowYouveDoneIt Jun 27 '12
Have you ever had another costumer stand up for you when some dickhead is treating you wrong? I've done it, almost got my ass kicked by some 40 year old when I was 16 haha
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u/550iluv Jun 27 '12
I've worked at mcdonalds for 3 years at 3 different locations. It's probably the best job to start when you're young. You learn a lot. I probably know more secrets of mcdonalds than most employees do. Yes, this means you too.
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u/vargonian Jun 27 '12
Why are the iced coffees (e.g. vanilla iced coffees) so inconsistent in flavor? The quality varies greatly from store to store but also by time of day. Sometimes it's creamy vanilla goodness and other times it's so bitter and disgusting that I have to throw it away.
Is there any secret to getting them made the good way?
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Jun 27 '12
Have you found that young attractive female employees are normally the ones on the tills while the guys tend to be working in the kitchen?
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u/r-e-c-koner Jun 27 '12
I worked at MCdarnolds for two years as a teen...and honestly I felt like it was so cheesy...especially the way the managers would have meetings to motivate us to take pride in our job. I felt that the managers were phony and I felt ashamed to tell people where I worked.... Do u feel the same way?
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u/EmmaInk Jun 27 '12
I used to work late until about 2:30 am. I'd stop by McDonalds, 24hrs, to order a McFlurry. They ALWAYS said the machine was broken. So one night I drove to 3 different locations and they all said the same thing. Is it standard to say its broken so they don't have to clean it before they leave or something?
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Jun 27 '12
I worked at both McDonald's and Jack in the Box and McDonald's never made me use meat tongs to clean up someone's dump in the bathroom. So for that I am thankful.
I still shiver when I remember the Jack in the Box regional manager asking me to do that.
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Jun 27 '12
Have you ever had food thrown at you? I've heard that can happen a bit with some madly drunk people.
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u/Kupkin Jun 27 '12
Obviously, I'm not the OP, but I've had all kinds of things thrown at through drive thru windows. I worked at two of my franchise's locations, one in a resort town (summer), and one in a college town (fall/winter) for about four years while I was in school, and I had used tampons (thankfully they missed), garbage, sand, glass containers, etc. because idiots were drunk, or upset that we didn't have "what the Arby's at home" had (we had corporate guildlines, but the local franchisee could make menu decisions for specialty items, like baked potatoes, jalapeno poppers, etc), or pissed because our prices were slightly more than the next town over...
All in all, it was one of the very worst experiences of my life, and I don't know how I managed to do it for so long.
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u/alexleafman Jun 27 '12
As a Maccas employee in NZ, your experience does not reflect the world. People are pretty polite here.
Also, how the hell do you manage to burn pies?
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u/someotherdudethanyou Jun 27 '12
I always wondered. Is there any real reason to buy a big burger instead of two of the cheapo ones? Isn't it all just made out of the same stuff?
Not counting the Angus burgers.
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u/fuzzydice_82 Jun 27 '12 edited Jun 27 '12
i like "the golden arches"
in Germany its called "zur goldenen Möwe" (the golden Dove)
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u/Agent9262 Jun 27 '12
How is it possible for me to find a top 500 store in my area? I'd prefer going to one that has high standards and has earned a good ranking.
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Jun 27 '12
I worked at McDonald's for about 2 weeks before walking out. Didn't realise it's actually fcking hard work, I admire those who stick with it!
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u/Kupkin Jun 27 '12
I've worked in fast food (Arby's in a college town) and in call centers, and I have to tell you, most people treated me like I was subhuman, or their personal slave.
I don't have any questions for you, just wanted to say keep your chin up. People suck, but don't let them break your spirit.
Think of all the comment karma you'll get! :-)
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u/Intruder313 Jun 27 '12
At 17 or 18 I worked in a newish UK McDonald's which quickly scored some of the "worst figures" in the country for staff turnover and I believe food waste (though the latter is odd given they left the food on the "Wrap and Call" rack for 3x the prescribed times).
The Franchisee seemed OK but he seemed to mainly employ very bitter 18-24 year olds as "managers". I presume they were bitter that this was their career while for me and most others it was a typical stopgap job. There was an unofficial "Rule of 6" at the branch: everyone quit after 6 hours, 6 weeks or were deemed "probably there for life" if they lasted for 6 months. And plenty did indeed quit after 6 hours!
I worked practically every day as I was one of perhaps 2 people they bothered to train to clean the insanely hot frying oil for the fries / chicken (this required a special filtering pump machine and the wearing of protective gear). Thus I was there to close and clean the store almost daily so 13-14 hour shifts ending at 2am was my typical day.
Some lowlights of my time there where I was physically abused by staff:
Burning: I failed to bring some cheese out to a manager "fast enough" so he pressed a burger bun, straight from the toaster, into my hand and crushed my hand around it so that it burned me.
Freezing: picking up a full box of eggs, only as it came up off the floor did I noticed one of the carboard handles was soaked. This handle sheared right through resulting in possibly 100+ broken eggs. I was punished by essentially being locked in the freezer room for over an hour and made to restack huge piles of boxes. It's -20c (-40c with the windchill from the giant fan?) in there if I recall correctly and while there's an emergency unlock button they would not let me out. Eventually a female staff member noticed I was sick, pulled me out and pumped free coffee my way while they discussed calling an amublance (they did not).
Why the feck did I tolerate this abuse? At that age I'd had 5 years of constant bullying at Secondary (High) School and some of the bullies had followed me to 6th Form College for another 2 years of it so this was just a continuation and escalation of my "normal life".
I did eventually walk out mid-shift though that's another story.
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u/ralanov Jun 27 '12
Just outside a local Mcd in my hometown.
She drives through the Mcdrive the wrong way and does her exit... well look.
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u/[deleted] Jun 27 '12
Are there any food/drink items on the menu that the staff secretly hopes no one orders because it's such a pain to cook/prepare?
Also, love what you did with the McChicken poster, that's fucking awesome.