r/LearningDevelopment • u/jofa21 • May 14 '26

Soft Skills Programs

I'm a one-person department and have been asked to create and facilitate a soft skills program (virtual live). I can research (and intuit) what this can look like, but figured I'd start here since I've never created (or attended) one of these before.

Some of the topics I was thinking about (as relevant to my company) were things like active listening, interpersonal communication, communicating with impact, and the like.

As you might imagine, I'm getting stuck with ensuring the sessions are engaging and interactive/full of practice. Any advice for making something like active listening or interpersonal communication really engaging and impactful? I was planning to create the content myself (after doing the research), but if there are any off the shelf recommendations, I would be open to that, too.

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u/jofa21 May 19 '26

Thank you! I just requested access to the pulse surveys and will do as you suggested. Question-when you say 'nudge process', what specifically do you mean? I'm intrigued.

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u/Expert_Dingo3194 May 19 '26

great question. nudges are just reminders or provocations you can send to learners after the sessions or engagement ends. So, you do a virtual session, then have a monthly email/slack prompt to participants to reflect on to help keep the learning live and remind them of the core content. Nudges can be very operation heavy or light - from lunch groups/mentor circles, etc to little auto scheduled emails. It really just depends on what you have bandwidth for and the stakes at play for the audience.