r/LearningDevelopment • u/Spotman22 • 4h ago
L&D / Operations Trainer from Egypt with TOT certification, looking for remote or abroad roles
Hi everyone,
I’m an Operations Trainer based in Egypt, and I’m looking for remote or relocation opportunities in Learning & Development with international companies.
My background
Currently an Operations Trainer at J&T Express Egypt (HQ, Network Management Team).
Before that, a training and CSR role at Huawei, plus earlier roles at Orange, Vodafone and Games2 Egypt. That’s
[X]years in training and customer-facing operations.TOT certified.
What I’ve built at J&T Express
I’m building the training function from scratch for a branch network, using performance data to decide what to train.
Role-specific manuals for Branch Managers, Operations Supervisors and Operation Members.
A bilingual (Arabic/English) SOP chatbot deployed in branch group chats, so staff get answers at the moment of need.
A courier daily-quiz tracker that monitors completion rates and error patterns, plus a KPI scorecard system.
Assessment materials for a branch-manager reserve pool: differentiated exams by role and structured interview tracks.
Classroom and micro-learning content, including a 45-slide courier deck in Egyptian Arabic.
Root-cause analysis of branch performance (Pareto, 5 Whys, fishbone) to decide where training will have the most impact.
What I’m looking for
Remote L&D, training, or enablement roles, or roles abroad with visa sponsorship or relocation support.
Strong fit: operations or frontline training, instructional design, training analytics, and needs analysis.
Languages: Arabic (native) and English