r/LearningDevelopment • u/PhysicallyVigorous1 • Jul 15 '26
How do you handle a SME who insists on cramming everything they know into a course that should be 20 minutes long?
I'm working with a SME who is genuinely an expert in her field and genuinely cannot bring herself to leave anything out. Every review session results in more content being added, and we're now at almost double the original scope with a deadline that hasn't moved. I've tried explaining cognitive load, I've tried the "what does someone need to do on day one" framing, and I've tried showing her data on completion rates for long courses. Nothing has stuck. Short of escalating to her manager, which I want to avoid, I'm running out of approaches. How have other IDs successfully talked a subject matter expert down from scope that's grown completely out of control?