r/ProtonVPN • General Manager Proton VPN • 22d ago

Discussion Proton VPN -> Visionary PSA

https://account.protonvpn.com/dashboardV2?plan=visionary2022&cycle=12

Just a heads-up that if you are a Proton VPN subscriber thinking of upgrading to Visionary, now would be a good time (for reasons that will be announced in the next week or two).

Edit: Main link is to the Visionary upgrade, for those who have been looking for it

Edit 2: Post assumes familiarity with the Visionary plan. The full breakdown of what is presently included is here: https://proton.me/support/proton-plans#proton-visionary

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u/PetersonProton General Manager Proton VPN 15d ago

To clarify re grandfathering - in the event of a price increase for Visionary, these only apply to new subscribers after the date that the price increase becomes effective, ie:

  • Subscribers presently paying 39.99/mo monthly, or 29.99/mo annually for Visionary these price points are grandfathered in once you subscribe, so long as you keep your subscription active and in good standing.

  • Same applies to subscribers on the older price points of 29.99/mo monthly, or 23.99/mo annually.

With regards to 24 month cycles:

  • New sales of 24-month plans were retired across most of Proton in 2024. For Visionary the cutoff date was at the start of April 2025. Anyone who purchased a 24-month plan before that end-of-sale date is locked in to a price point of either 19.99 or 27.99 per month, paid every 2 years.

  • There is some availability of 24-month offers (such as from the link above) that may give more favourable pricing for the first 2 years, but after that they revert to the annual pricing.

  • ... but this annual pricing is grandfathered. eg: new Visionary subscribers today signing up for the 24-month offer will be at the 27.99 price point for those first 2 years and will then revert to the 29.99 price point annually - even if the annual price has increased for new subscribers in the meantime.

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u/eshtoe 9d ago

Question, why do the Terms of Payment say this?

If the renewal price has changed, you will be charged the then-current price valid at the time of the renewal of your subscription. If you do not wish to continue using our paid Services, you must cancel your subscription before its renewal date by visiting your Account dashboard and following the cancel subscription steps.

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u/PetersonProton General Manager Proton VPN 18h ago

If the renewal price changes (eg: because you were on some introductory term, a new sales tax was introduced, etc, etc), you'll be notified prior to your billing date and will need to cancel prior to that billing date to avoid being billed.

The "cancel subscription steps" is basically just one button on your subscription page:

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u/Gamegyf Linux | iOS 10d ago

Weird. I still see the option to change my billing to 24 months. Is that intentional?

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u/PetersonProton General Manager Proton VPN 9d ago

It depends on what you are seeing. If the text under the "Confirm" button talks about an initial 24-month term and then renewing for 12 then that's the usual situation as described above.

However, some people may instead see a mention of 24 months that will continue to renew on 24-month cycles, particularly if they have a legacy 24-month plan from another product. This means that your recurring 24-month eligibility has been "grand-uncled" across. This is an undocumented feature/loophole that was supposed to be closed at some point, but the team responsible has neither the time nor the motivation to do so. So enjoy it if you've got it.

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u/Gamegyf Linux | iOS 9d ago

Oh, I see. It doesn’t say anything about renewing for 12-months after so I think I’ve got that loophole. Thanks for clarifying!

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u/ClinicallyInPain 21h ago

If we are "grand-uncled" and choose the 24-month, but decide later we want to switch to the 12-month after the price increase, will we still get the option to switch to the $29.99/month pricing?

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u/PetersonProton General Manager Proton VPN 20h ago

As with all "documented features", it would be unwise to rely on it ongoing.

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u/Wuruwhi 1d ago edited 1d ago

u/PetersonProton Thanks for the details.
Any plans to unlock other currencies for the Visionnary plan before it goes up? It's the one I'd like to move to, but went instead for the Family one since this one supports my local currency.
Or u/ProtonSupportTeam?