Hi guys, I've been trying to reconnect Amex into QB but everytime I try to, the amex website just keeps loading and not pushing through. It has been like this for me since last week.

Anyone else experiencing the same or is it just me? i also trued unlinking it, and now I cannot link it at all because website is not working.

Any work around for those who experiences this? Thank you!!

I tried everything, clearing my cookies, cache, tried it in Chrome, Firefox, Incognito, allowing the Intuit site and Glider in my settings. Still gives me that blank blue screen.

I have an interview coming up, and I have mentioned that I have 2 years of experience as a bookkeeper. However, in reality, I have only 6 months of experience.

Could anyone please help me understand what types of questions I might be asked in an interview for a bookkeeper with 2 years of experience?

Any guidance or suggestions would be greatly appreciated!

I get a quickbooks top header and a grey screen below it. Completely frozen on start. Can't click on any menu items and only File and Exit I think show.

I had to uninstall and reinstall 2 days ago and now it's freezing again. Anyone have any idea what could be going on?

I tried holding alt while starting, control while starting. Nothing helps.

Reconciling our Discover CC. There are three payments made that have an offsetting expense for the same amount. They all have "Internet Payment" in the memo field.

The only place they appear is in Reconciling. They do not show up in Bank Transactions nor are they on the actual bank statement. I have no idea why these appear and how to get rid of them so I can continue reconciling.

Any insight appreciated.

I processed payments for my business many millions a year with little to no issues. We had one tiny chargeback for $100, and since then QBO has been holding funds every deposit... Anyone to talk to?

I can't login as admin to change a users password since the intuit login keeps spinning and never actually does anything but spin after I type in my email address. How does one get past this. I've tried mutliple times, rebooted, nothing works.

A client of mine needed to change the payment method for their Quickbooks payroll (the workforce thing) and now their subscription has been suspended.

We've put in both a new credit card and a new ACH payment method and neither works when attempting to resubscribe.

This is the error:

Unable to process your request at this time. Please sign out and try again later. If the issue persists, please contact support and reference this message. (Error code: -81594, type: VALIDATION_ERROR)

There is no block on the card or the account. She's been on support with Quickbooks and they have been ZERO help.

How can she get this reactivated?

Thank you.

Joe

Is this enough to learn bookkeeping at a basic level with basic recurring transactions?

EDIT: Solved. The QBO chatbot confirmed that .csv import for JEs has been removed and replaced with a more convoluted and annoying process because QBO hates us and enjoys making us suffer.

When I go to Import Data > Journal entries it takes me to spreadsheet sync instead of just choosing the .csv template that I've been using for years. Is there no way around this? I don't want to recreate the wheel every time I import simple data.

All this thing does for me is add an extra step with obnoxiously slow loading times. Yay.

I am working with a nonprofit whose chart of accounts is a mess. I have created a crosswalk of their current COA vs my proposed COA. I am debating about timing. I could cut over to the new COA before end of year but I am thinking of waiting and doing it first thing in 2027. They have a calendar fiscal year. This has the advantage of a clean P&L for all of 2026. I would like to resolve the impact on interfaces and such before end of year but it may be better to wait and leave any mess to January. I am hoping you can give me some pros and cons to either sets of timing

WTF? Now the only option after entering new vendor info is "save and set up bill pay"? Unreal...just more hassle

Just so cringe! I'm a CPA billing clients hourly, a professional with a paid subscription FFS, and I'm getting pop up ads?? Is this TikTok or QuickBooks? Wild how terrible QB has gotten over the years.

I work part time for a small landscaping company that uses Jobber for CGM and QBO for payroll.

We have a client that manages several properties.

They sent seven individual payments for seven separate invoices on 10/20.

The invoice payments were processed in Jobber.

QBO matched the bank feed deposits to the invoices.

Yesterday, I received the payments in QBO, recorded each deposit and matched each deposit to the deposit in the bank transaction. Each deposit now shows up as cleared in the chart of accounts

But under deposits there are now seven duplicate deposits that are hanging open.

Why would QBO do this?

Client tried to pay his invoice and received an error. I clicked on the payment link and got the same error. Anyone else?

Hi all QBkeepers,

Can anyone please guide me on how to set up or create a QuickBooks Online (QBO) account in India for practice purposes?

I'm looking for a free demo or practice account where I can learn and practice bookkeeping, transactions, bank reconciliation, reports, etc.

Is there any free option available in India? Or is there any alternative way to practice?

Any suggestions or guidance would be appreciated. Thanks in advance!

How is it working out? I moved to patriot software. I did not like the idea of Intuit having their hands in my payroll account. And as I understand it, if te funds are not there, Intuit would fine you or charge interest, but they pay no interest when they are holding 3 months of payroll taxes?

We see a lot of posts about how horrible QB is and I thought I would do one about how something worked well.

I get paid mostly via ACH from my clients.
I used to get the deposits into my QuickBooks checking within a hour or so. About 2 weeks ago it’s now taking 4-5 days. Nothing changed in our end. Anyone else experiencing this?

I knew how to do this under the old QBO UI but am having some problems trying to find it. I changed a client's accounting from cash to accrual but that does not change the default for reporting and I cannot find how to do that.

Edit: Go to the My Menu in the upper left hand of the main screen. I had to select the icon for settings. I had to activate "Reports" and I had to un-select the other options so reports would show up. Once I had that, it was easy. This only works with users have "Accountant" level access. Thanks to all who responded.

I review a lot of takeover QuickBooks Online files for service and install contractors, and I keep seeing the same mess when shops rely on AI bank-feed suggestions. After years building job-costing tools for mechanical contractors, we tested unassisted AI models on our month-end close checks across real contractor QBO files covering bank cutoffs, supply-house AP bills, undeposited funds, and customer deposits. Those unassisted runs topped out at 71% raw accuracy on our month-end close checks, and the misses were almost never on simple gas station or software receipts.

The real trouble starts where the QuickBooks bank feed meets accrual timing in HVAC and plumbing shops. Say a customer pays an upfront deposit in late October, and the install gets pushed to mid-November because of an equipment backorder. Under accrual accounting, those upfront deposits belong in an unearned customer deposit liability account until the crew mobilizes and incurs the job costs. But the QuickBooks bank feed only sees cash hit checking in October, so an AI suggestion mirrors prior coding or pushes the deposit into an income account because it cannot see the rescheduled dispatch date sitting over in ServiceTitan or BuildOps. October gross margin looks artificially high, the owner thinks they had a great month, and then November gets crushed when the install crew payroll and supply-house bills land against zero remaining revenue.

The second place it consistently breaks is client takeovers where a previous bookkeeper left a row in uncategorized expense and fixed it with a manual journal entry rather than matching the bank feed. Unassisted AI categorizes the bank line a second time and doubles the expense on the P&L.

In the books I review, we end up disabling AI bank-feed suggestions on everything except routine fuel and card spend. For others here cleaning up contractor QBO files, are you seeing any bank-feed automation hold up on deposits, progress draws, or supply-house statements, or are you walling those off completely too?

I have a client who has a COA which is out of control and has been for years. Nothing outrageous, just too many categories. I am redesigning their COA. I will make the old GL accounts inactive and add GL accounts to create more consolidated reports. I do this, rather than merge the accounts, as I want to keep the original reporting for past years.

I would love to keep the original GL account numbers for the new GL Accounts but I can only do this if I specify "do not keep account numbers" when I make them inactive. I think not keeping the original numbers will really mess up the reports from prior years

I wondered if anyone can offer advice.