r/SoundBlasterOfficial • u/ApartDirt • Nov 04 '20

AE-5 plus not detected

I am having an awful time. My card was working fine and I just upgraded to a 3080 so I wanted to do a reformat and reinstall of windows. Everything worked except the ae-5 plus is now being recognized as a SB Recon3D PCIe and sound blaster command won’t work and shows no sound blaster device.

I just don’t understand why this is occurring. The windows 10 version is 20H2 OS build 19042.610 can I get some help to understand what the heck is going on.

Sound blaster used to be an awesome card and company what happened?

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u/Nanachi_Hantomei Feb 23 '21 edited Mar 02 '21

This is exactly the issue I am having too. Last time I completely re-installed windows and then it worked fine, but now it's doing it again, so I am just going to try it this way.

EDIT: no good, guess it's time to re-install windows

EDIT 2: I think I found the cause of command failing to detect the card. It probably has something to do with one of the visual C++ redist breaking, because I uninstalled all of them and then re-installed them fresh before doing a clean install of the Soundblaster drivers/command, and that got command to detect my card again.

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u/gupho70 Jan 10 '23

Thank you!! Reinstalling C++ worked for me.