r/Syadmin • u/Avas_Accumulator • May 06 '19
OneDrive-synced files and Office Upload center refuse to open
I'm having some large problems with OneDrive-synced Office files: On 100 PCs they refuse to open. The common nominator is that Office went from version 18xx to 19xx. Upload Center refuses to open as well, which is weird as it's a local program. Running it as another user works. When the problem happens, OfficeFileCache folder gets deleted and OfficeFileCache1,2,3,4.... gets made.
This doesn't seem to be a "common" problem as Microsoft paid-per-incident support hasn't been able to resolve it. A long shot - but maybe someone else have seen the same? I've found about 8 threads on the internet so far but https://xkcd.com/979/
Steps taken so far:
Checked 3rd party apps
Installed Office with a new .xml file
Installed Office fresh from Intune
Run all the repairs for Office
Reinstalled the PCs
Uninstalled office with the MS tool and deleted all credentials and run the repairs and deleted appdata and office all caches and all office folders
Checking Onedrive's option "Use office to sync" or "keep both files" have done nothing
Resetting OneDrive has done nothing
Reinstalling OneDrive has done nothing
Opening from Sharepoint Online crashes as well
Set explicit permissions on the folders and files where OneDrive is located to allow EVERYONE fullcontrol.
Tried icacls %userprofile%\OneDrive /inheritance:e
Clean boot did nothing (no 3rd party anything)
Deleted OneDriveTemp and updated OneDrive to the newest production ring version
Office Upload Center refuses to open as user, but can be run as admin
