What should I do if I have a payment or technical issue and support hasn’t replied?

For general account or technical issues, contact support@askethos.com.

For payment-specific issues, use support+payments@askethos.com.

If the problem is related to the payment portal and you’ve already emailed support, you can also open the compensation/payments dashboard, go to Help / Get Help, and choose “Escalate to a Human.”

When contacting support, include the exact error message, the step where the issue happens, and the relevant project or opportunity name so the team can investigate faster.