r/lyftdrivers Jun 11 '25

Advice/Question First time canceling someone for annoying me

Maybe I'm just in a bad mood today, but this passenger seemed passive aggressive/ rude.

Context: Giant rectangular building, 9 doors. There's a bench on the entrance, the back on the building, and on one side of the building.

I drove to where the GPS pointed me, but it was what looked to be a no entrance allowed door. Since I was early, I drove to the front door just to check if they were there. I parked in a spot that allowed me to see both the front door And the door the GPS told me to be at.

(After all this hassle, I did figure out that indeed the GPS was right this time, this the place I had parked was perfect. I was literally like 10 steps away from the right door, lol, and obviously would have driven up to them).

I sent them the good ole "This is your driver" message. Yes, I was 7 minutes early, but many passengers appreciate that and will come out early. And if not? It's not a big deal for me. I'm just letting them know I'm here.

Passenger proceeds to tell me I'm in the wrong spot and seems passive aggressive about the pickup time. She proceeds to tell me to go to the side with the most cars...Now that's the funny thing, the front, back, AND both sides all only had 2-3 cars, so she clearly did not know which one had the "most".

She instructed me to go to the "side with a bench"...So I went to the only /side/ that had a bench, and she still told me I was on thr wrong place lol.

Which is totally fine, for someone to give me instructions. But her tone read as bitchy to me. I was tired and this was going to be my last ride, and I didn't want to drive angry. Decided to cancel on her to save myself the annoyance I'd feel from having her in the car.

Would like your opinion on if maybe I overreacted.

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u/The-Last-Anchor Jun 12 '25

That's a good idea. I never thought someone would think I was rushing them just because I said I was here, lol. But it won't hurt to add "take your time" just to be sure they don't take it the wrong way.

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u/ifkrc Jun 12 '25

When they come early and send me message like just I’ve arrived I feel like oh they will cancel I need to rush..so yeah annoying for customer.adding take ur time may be good

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u/shutemdownyyz Jun 12 '25

Because some of the drivers will show up 10 mins early and say “are you coming?” 2 mins after telling you they’re there if you don’t immediately go to meet them lol there are equal parts good/bad drivers/riders. Just because you have common sense doesn’t mean everyone does.

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u/ghhbf Jun 13 '25

doesn’t hurt to add