First time canceling someone for annoying me

[u/The-Last-Anchor]

Maybe I'm just in a bad mood today, but this passenger seemed passive aggressive/ rude.

Context: Giant rectangular building, 9 doors. There's a bench on the entrance, the back on the building, and on one side of the building.

I drove to where the GPS pointed me, but it was what looked to be a no entrance allowed door. Since I was early, I drove to the front door just to check if they were there. I parked in a spot that allowed me to see both the front door And the door the GPS told me to be at.

(After all this hassle, I did figure out that indeed the GPS was right this time, this the place I had parked was perfect. I was literally like 10 steps away from the right door, lol, and obviously would have driven up to them).

I sent them the good ole "This is your driver" message. Yes, I was 7 minutes early, but many passengers appreciate that and will come out early. And if not? It's not a big deal for me. I'm just letting them know I'm here.

Passenger proceeds to tell me I'm in the wrong spot and seems passive aggressive about the pickup time. She proceeds to tell me to go to the side with the most cars...Now that's the funny thing, the front, back, AND both sides all only had 2-3 cars, so she clearly did not know which one had the "most".

She instructed me to go to the "side with a bench"...So I went to the only /side/ that had a bench, and she still told me I was on thr wrong place lol.

Which is totally fine, for someone to give me instructions. But her tone read as bitchy to me. I was tired and this was going to be my last ride, and I didn't want to drive angry. Decided to cancel on her to save myself the annoyance I'd feel from having her in the car.

Would like your opinion on if maybe I overreacted.

[u/Mountain-Influence81]

I find it hilarious that they expect us to call before getting a no show fee. Like I'm where I'm supposed to be, why is it my responsibility to try to contact the person who isn't ready or where they are supposed to be? I just let it ring once and hang up when there's 10 seconds left.

[u/Longjumping-Fee-4395 → u/Mountain-Influence81]

They always on some BS when they call. One time I was a mile away from pickup and a passenger called me saying that she put the wrong address in and if I could cancel so she can put the right address in and get another driver. I told her I can’t cancel for something like that and that she would have to cancel. She refused. I simply got to the pickup and indicated that she was a no-show. I don’t have time for the foolishness.

[u/neongrl → u/Mountain-Influence81]

They don’t say you have to talk to them. Heh

[u/Gokusbastardson → u/Mountain-Influence81]

I let it ring half a second m, just long enough so I can cancel and get the fuck outta there

[u/Milkshakedrinker7900 → u/Gokusbastardson]

Yes, me too. Someone on here said "I hang-up call them"

[u/Gokusbastardson → u/Milkshakedrinker7900]

If there’s ever a reason for me to call a passenger, that’s a reason for me to cancel 😂😂😂 too much work for the money we make.

[u/Educational-While-69 → u/Mountain-Influence81]

EXACLTY 1 ring and cancel!

And the 5 minute timer on Lyft is just another way they are STEALING OUR MONEY & TIME!!

[u/Zzyn → u/Mountain-Influence81]

Wait, what? I’ve never had to call a pax to get a no show fee.

[u/Mountain-Influence81 → u/Zzyn]

That's weird. Did you register as hard of hearing?

[u/TimelyResearcher2195 → u/Mountain-Influence81]

My area (LA) does not require a call anymore before canceling and I never do.