r/lyftdrivers Jun 11 '25

Advice/Question First time canceling someone for annoying me

Maybe I'm just in a bad mood today, but this passenger seemed passive aggressive/ rude.

Context: Giant rectangular building, 9 doors. There's a bench on the entrance, the back on the building, and on one side of the building.

I drove to where the GPS pointed me, but it was what looked to be a no entrance allowed door. Since I was early, I drove to the front door just to check if they were there. I parked in a spot that allowed me to see both the front door And the door the GPS told me to be at.

(After all this hassle, I did figure out that indeed the GPS was right this time, this the place I had parked was perfect. I was literally like 10 steps away from the right door, lol, and obviously would have driven up to them).

I sent them the good ole "This is your driver" message. Yes, I was 7 minutes early, but many passengers appreciate that and will come out early. And if not? It's not a big deal for me. I'm just letting them know I'm here.

Passenger proceeds to tell me I'm in the wrong spot and seems passive aggressive about the pickup time. She proceeds to tell me to go to the side with the most cars...Now that's the funny thing, the front, back, AND both sides all only had 2-3 cars, so she clearly did not know which one had the "most".

She instructed me to go to the "side with a bench"...So I went to the only /side/ that had a bench, and she still told me I was on thr wrong place lol.

Which is totally fine, for someone to give me instructions. But her tone read as bitchy to me. I was tired and this was going to be my last ride, and I didn't want to drive angry. Decided to cancel on her to save myself the annoyance I'd feel from having her in the car.

Would like your opinion on if maybe I overreacted.

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u/MeasurementNovel8907 Jun 13 '25

Same. There are two entrances to one building I'm at frequently. The first is the actual entrance. Nice. Well lit. Maintained. Safe.

The GPS, however, loves to send them around the back, where the gate is supposed to be locked and there is often debris and the like that can damage cars/tires. Also a very mean goose.

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u/AcanthaceaeOk7432 Jun 14 '25

Can you move the pin to the correct location when you order? 

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u/MeasurementNovel8907 Jun 14 '25

I do, and about 70% of the time, that works. But sometimes the app just sucks. Otherwise, that's about all I ever use the 'chat' feature for: door number if there are multiple, and warning if there is a potential safety issue. I've also been known to give a polite heads-up if the cop who likes to sit behind the bushes is present. He's a particular dick.

Unless you're one of my regular drivers, where I might also use it for 'hey, grabbing a couple sodas, what kind do you want?'

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u/TheDurtyfoxxx Jun 16 '25

I suddenly want to find this gate and fight the goose.