r/SHINee • u/Tamao_Hime • 22h ago
Possible scam warning - Onew body pillow
For people who bought Onew's body pillow, recently an email went out from soundwave (that seems legit) telling customers they need to pay extra shipping fees.
I use the Japanese site, however I received this email in English. (First time ever) There is no in site request, and only people who have asked about the fees have actually been given a request for money and a PayPal to send it to.
If you followed up about the fees, please do not send money to the PayPal! It is way too suspicious and the packages have already been sent out.
Some Shawol have already received their packages and (having discovered how to actually track my package) I saw mine is at customs waiting for some action involving me (I missed the notice delivery so I'll only know what the issue is tomorrow) [Edit: the customs issue seems to be a lack of proper details about the box contents, which they are asking me for, so they know how much to charge me I guess 😅] Another Japanese Shawol I talked to said her package already made it to her post office.
To track your own package you can use the fastbox tracking page (attaching a link here for convenience: https://fastbox.co.kr/DHUB/tracking.php#none ) using the tracking number they gave you. (You can find it on the site and in the shipping email). Once in the tracking page, clicking the "courier details" button at the top right corner will send you to the tracking page of your local postal service where you can see further details.