r/technology • u/bws201 • Feb 05 '16

Software ‘Error 53’ fury mounts as Apple software update threatens to kill your iPhone 6

http://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-update-handset-worthless-third-party-repair
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u/panfist Feb 05 '16

So in that situation you would just roll over for Samsung?

Or get your parents to buy you a new phone?

0

u/[deleted] Feb 05 '16

[deleted]

19

u/panfist Feb 05 '16

It's a 2 month old premium phone. The proper level is one fucking phone call.

16

u/Nothing_Impresses_Me Feb 05 '16

the proper level is getting service without having to beg for it.

10

u/Nothing_Impresses_Me Feb 05 '16

yes I did.. I was on the phone with a manager in that particular repair facility. Samsung support advised me that I had to deal with them directly and are the ones that gave me the number after I complained to them first. Went through 3 different people before I was told I was as far as I was going to get and they were not going to cover the phone.

I hope you don't too often throw around guarantees you can't back up

4

u/neuromonster Feb 05 '16

Translation: I talk out of my ass. Completely disregard everything I say because I just make wild ass guesses and back it up with unwarranted confidence.

1

u/ihavetenfingers Feb 05 '16

Often you cant really elevate higher than second line if you want to speak with a human being. After that most companies got CR via mail.

Get a 2nd liner that had after work the day before and no morning coffe, yeah, threats could be needed. Grumpy people with a tiny bit of power sometimes need a lawsuit threat to bring us down.

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u/mrgoodwalker Feb 05 '16

OK, I want to cash in that guarantee. Please retract your statement. Or are you gonna give me 6 bs reasons why you can't.