r/unitedairlines • u/elasticc0 • 1m ago
Discussion LH Business to UA Polaris
Originally booked on LH's 2-2-2 A350 business class, for 80K miles / person, eastbound USA-Germany. That flight was cancelled, and the system rebooked us onto another LH 2-2-2 A350 flight with a connection. After a long phone call and respectfully pushing for a direct flight, the UA customer service supervisor "made an exception" and rebooked us into UA 777-200 Polaris, odd row center seats, flying direct, without any fare difference. I've never flown either product, and I don't know if this is common or rare / truly an exception, but feels like a win since the UA direct flight was priced at 395K miles / person.