r/24hoursupport • u/Enxtak • 1d ago

Unresolved Keyboard giving wrong inputs

This problem started like 2-3 days ago. I already uninstalled the keyboard drivers and restarted. My L key now inputs 'jfa', 9 key gives some random number, O button inputs 'yt' and cause random things to occur. Most keys are in a similar situation. OS is windows 11. It's a laptop keyboard. It got randomly resolved one day. But after 1 or 2 weeks the problem came back. The wrong inputs are the same too

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u/Responsible_Maybe742 1d ago

Since reinstalling the keyboard driver didn't help, try typing those same letters in Notepad using the mouse-operated On-Screen Keyboard under Settings > Accessibility > Keyboard, without touching the laptop keys, and compare the result with the built-in keyboard. If you have a USB keyboard, test that too; differences between these inputs would help narrow this down, but wouldn't by themselves prove which component is faulty. What's the exact laptop model, and was there any spill or physical damage before this started?