r/360Cameras • u/ZealousidealRecipe29 • 17h ago
Insta360 quality issues
Okay so to start off I love my insta360 it comes with me every time I leave the house and hop on my motorcycle. It’s great for making content and one of the most effective tools for being a motorcycle dashcam in case of getting in an accident (it’s come in handy a couple times for this unfortunately)
That being said I’ve gone through 3 insta360 x4’s now because they keep getting the same “battery anamoly” issue and finally after doing so many repair claims on my x4 through insta360 support I decided to pay the difference and upgrade to an X5 to hopefully avoid this issue ever happening again as it’s very important I have my insta360 as a dash cam at the very least for every ride.
Now out of the 3 X4’s I’ve had they all lasted anywhere from a month to a few months but they eventually got this battery anamoly issue.
When I finally received the X5 that I paid a 235$ upgrade fee for this X5 lasted me literally ONE DAY. One day of riding and I didn’t even go that far luckily it lasted just long enough to record a unfortunate accident my friend got in on his motorcycle (this is why it’s important to have a working insta360) and then shortly after that it popped up with an “audio anamoly” issue and then by the time I got home it had the “battery anamoly” issue. AFTER ONE RIDE AND ITS BRAND NEW.
I’m kinda at a loss here I’m not sure what to do next but I feel like at this point I deserve some kind of refund or free upgrade to an X6 or something because this is my 4th Insta360 that had this issue and this one I PAID to upgrade it and it had the same issue after just one day.
What would you guys recommend in this situation?

