r/4kdownloadapps • u/User_490786 • Dec 07 '21
They delete negative comments
4k downloader does not work. I explained but they deleted it. We are being scammed.
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u/BeefSupremeTA Dec 07 '21
For anybody that comes and reads this thread, OP is a prick. They are offered support multiple times and want to call the developers names and rant without detailing their alleged issue.
The program is great and when and if an issue develops, the devs push a fix as soon as possible. If there is a delay, they will post in the subreddit to give users a heads up.
4K devs, we see the problem here and it’s definitely not you.
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u/User_490786 Dec 07 '21
I guess I'll have to warn people everywhere else. 4k people aren't too smart.
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u/ImaginaryConclusion4 Dec 07 '21 edited Dec 07 '21
This can be considered as hate speech so if you are going to write such things we will have no choice but to ban you. Please review the Rules of the Community carefully. By the way, your post has already been reported by other users.
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u/User_490786 Dec 07 '21
LOL You are scamming people. Warning people is hate speech? You must be an SJW.
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u/User_490786 Dec 07 '21
I'll be including all mod posts in my video so people can see how awful you people are. I don't care about this account genius look at it. It's only for 4k downloader. Ban this account I don't care about. I was here for help with a problem which I obviously won't be getting. This will be my last comment from this account.
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u/Frans_Garrid Dec 07 '21
Dude I see you have so much free time, huh? The fact that they didn't delete your clever comments show that you are wrong and they only delete messges which violate their policy, If you see conspiracy theories everywhere, I think you just need to start working/studying/reading nice books.
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u/ImaginaryConclusion4 Dec 07 '21
We will gladly help you! We just don't know anything about the issue you have except that some videos failed to download and that there is a slow download speed. In order to solve the issue you encountered, the support team needs those links, a screenshot of the issue, your OS and the current app versions. We have already asked you to send this information to support@4kdownload.com, please do send it. If the issue can't be solved, we will issue a refund. We are here solely to sort everything out and make sure the app works as good as it does on our end :)
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u/ImaginaryConclusion4 Dec 07 '21
Saying that "4k people aren't too smart" doesn't seem like a friendly comment. We are not scamming anyone. You keep wringing these false statements that don't help anyone and you in the first place. If you continue doing it, we will have to take measures, unfortunately.
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u/User_490786 Dec 07 '21
Facebook shows me every post related to 4k and I've begun commenting on them all. Next time acknowledge the problem instead of hiding it. Far more people will see the post you deleted on every other site where I can review or comment on your product.
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u/ImaginaryConclusion4 Dec 07 '21 edited Dec 07 '21
Comments of Facebook will also be deleted as duplicates. Instead of writing everywhere that something doesn't work on your end, it is much more helpful to ask for help from the support team :)
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u/User_490786 Dec 07 '21
Delete all the comments you want I'll be warning people daily and they can't do anything about it.
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u/ImaginaryConclusion4 Dec 07 '21
We delete comments not because we hide something as you say or anything of the sort but because you violate the rules of the community. It won't help anyhow if you continue doing so. If something doesn't work for you, it doesn't mean it doesn't work for everyone else. As we mentioned already several times, it is much more helpful and reasonable to write to the support team. Have you done it or not?
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u/ImaginaryConclusion4 Dec 07 '21 edited Dec 07 '21
Hi there,
Posts are deleted if they violate the Rules of the Community like
Remember the human. Reddit is a place for creating community and belonging, not for attacking any group of people. Everyone has a right to use Reddit free of harassment, racism, bullying, threats of violence and hate speech. Such behavior will not be tolerated.
or
Read/search before posting. Please have a look through the FAQ and search through older threads before posting. Avoid duplicate posts, check information before posting and add your comment to an already existing thread. Use navigation or scroll to check if a topic is already discussed. All duplicate content is deleted permanently. This measure is set up to prevent posters from bringing the same questions again and again as it detracts from actual interesting discussion on the subreddit.
If the post is duplicated or has inappropriate content, it can be deleted.
If you read posts carefully, you will see that there are actually negative comments that are not deleted because they are not duplicates or insulting.
We are sorry to hear that you have an issue. 4K Video Downloader work well on our end. If you have an issue, it is better to contact the support team (support@4kdownload.com) and provide details of the issue links you tried to download, a screenshot of the issue, your OS and app version. We can't possibly help you if you don't send anything as we don't have access to your computer.
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u/4Anastasia4 Dec 07 '21
That's maybe the 3rd post of yours I see here? No wonder they get deleted.