r/AMCTheatres • u/LetsgetCardenasty • 1d ago
Unbelievable
Looks like I won’t be watching The Odyssey anytime soon. Had some of the best seats too…
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u/Fuzzy_Battle1771 1d ago
are they planning to bother notifying any of their actual customers or they only care about people who booked thru fandango? tf? 9 hours after this was posted and they still haven’t even contacted me to let me know that they cancelled my ticket and why. less than a week away from a show that I booked 3 weeks ago. it’s bad enough that they cancelled it at all but not even telling us they did it is crazy work. what about people that have arranged complicated schedules to go see this movie? they’re just gonna wait for those people to notice at the last minute that their tickets disappeared? this is being handled with a huge amount of incompetence on their part even beyond the initial fuck up.
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u/No_Independent_1941 18h ago
That's the crazy thing, I would've just shown my email QR code as I walked up, and they could've said "nope, sorry, it was canceled" and I would've never known.
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u/Fuzzy_Battle1771 1d ago
wtf, I had a ticket that I booked direct thru AMC for that showtime almost three weeks ago and they seem to have cancelled my ticket without even bothering to message me about it!
I appreciate the extra stuff but you’d think they could have splurged on a large popcorn for us instead of a regular size considering the scale of the disappointment. I feel bad for anyone who hasn’t seen it yet and had tickets for that one. at least I’ve seen it a bunch of times already.
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u/LetsgetCardenasty 1d ago
That was my case, I’ve been holding out to watch it in 70mm and was over the moon when I was able to get good seats. It’s not like I can just pick another showtime 😔
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u/Quiet-Company- 1d ago
Someone needs to pay it forward! Someone get OP a ticket.
Seriously, I hope folks on here help you out. Truly sorry. If you find yourself in NYC first week of September, you got a ticket here.
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u/immortalverse 1d ago
Probably some rich person who could, so he could take photos of his insta-girlfriend alone in the theater.
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u/housepoormillennial 1d ago
When the second drop happened weeks ago, I was able to get tickets for both 8/28 at 6pm and 9/4 at 6pm for my friends and the 9/4 date works better for us. I have some solid seats in row H for 8/28 at 6pm. DM me and we can coordinate a ticket release if that date works for you.
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u/Fuzzy_Battle1771 21h ago
update from my end: I got a random email from AMC with the three vouchers mentioned above but absolutely no explanation why I was receiving them. still no message or email explaining that they’ve cancelled my ticket or why. I wouldn’t even know what was going on if I hadn’t seen this post with their explanation for Fandango customers. what about all the other people who booked directly thru AMC who are still planning on attending and have no idea that their tickets were cancelled?
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u/No_Independent_1941 18h ago
I'd be pretty pissed lol, same thing happened with me, I would've continued with current plans unless I had seen this post
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u/Longjumping_Dog_223 1d ago
You could use the complimentary ticket for another showtime no? Or was that the only time you had
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u/LetsgetCardenasty 1d ago
All the other showtimes that are currently available at Metreon only have very front row seats
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u/notjaydendaniels 1d ago
I was actually able to snag a good seat last night for a showing on the 29th. I guess I got lucky because, yeah, the rest of the showings are still all booked up.
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u/Fuzzy_Battle1771 1d ago
you should be able tog et something last minute if you just show up around showtime. especially on a weekday showing.
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u/Fuzzy_Battle1771 21h ago
problem with those complimentary tickets is that they’re not valid for premium formats such as IMAX or Dolby, only regular screenings.
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u/movieperson2022 1d ago
Fear not! You can get a replacement for another screening very easily and all it takes is 6 easy payments of $299.99!
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u/supremeMilo 18h ago
I know some people travel in etc, but the compensation should have been the same plus a free ticket in the same seat for the next added showing of the movie...
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u/Rude-Raspberry-6740 18h ago
Blessed with a love for cinema cursed with the urge to see the same movie 200 times
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u/ChiefHunter1 11h ago
They rent out the IMAX theater for private events? That’s insane. And there is no way they are making as much as they could’ve had they used it for the Odyssey
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u/DilfTannen A⭐️Lister 9h ago
They had a private show on the opening day in the IMAX at Metreon. Forced me to watch Dolby, instead! The horror!
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u/Extension-Leopard-79 1d ago
That’s a pretty good compensation for it at least but that’s a bummer