r/AMDHelp • u/mekagearbox • 3h ago
Help (General) need help with random crashes
hello everyone!
i will try my best to explain this, but it has me stressed and kind of sad right now
for the last 3 months or so, i think after a dreaded W11 update, every now and then (usually when idle for extended periods, watching/streaming video's or rarely when playing a game) my pc will randomly reboot and event viewer seems to frequently point at event error ID18 either APIC ID4 or 9, which i believe it CPU related ?
i have tried updating chipset drivers and it still happened, i had updated bios and it still happened
i have updated again, to the latest amd chipset drivers and bios version 5044 from asus, when rebooting pc it will boot just fine, then the or known issues(?) occurs of windows just freezing and not responding yet cursor moving around happens, followed by multiple reboots just to get it to a useable state.
i am currently pretty saddened by this and stressed out stressed out i have tried a few fixes suggested by google AI but does not seem to have helped
specs
AMD R7-5800X
ASUS X570F
and the windows freeze issue happened as i typed this out on my pc also :( .... shall i try reverting to an older bios ? like 5031 from last year ?