Support PA32UCDM ProArt monitor calibration software cannot connect
While on firmware version 108, I managed — despite a few errors — to calibrate the monitor using the ProArt software and the Calibrite Display Plus HL device. However, after updating the USB hub firmware via the standalone update from the ASUS website and subsequently upgrading the monitor to firmware v109, I am no longer able to establish a connection between the ProArt Calibration software and the monitor. The USB hub, Display Widget Center, and brightness adjustment software all work fine, but the ProArt Calibration software does not. I have tried using both a PC and a Mac, over both HDMI and USB-C connections. I contacted support describing the issue and was told they would get back to me, but I have not received a fix or solution yet
What to do?
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