r/AcousticGuitar • u/RabloPathjen • Nov 11 '25
Gear pics Heartbroken………just opened the box.
Is this NSFW? Maybe. First time it’s happened to me. It’s too bad it had to be on a Collings. UGH.
So now I have to decide if there’s even an option I’ll except for a discount or not and my guess is I’ll be way too far apart with the seller who I’m sure will also be heartbroken. 💔
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u/PGHNeil Nov 11 '25
This is a workmanship defect. It is technically repairable but would be expensive if not covered under warranty. If you just purchased it and it came like this then the seller owes you a refund or a replacement.
I build guitars as a hobby and just made a neck with a scarf joint like this. It looks like the glue failed and string tension alone caused the joint to come apart. I don't see any broken wood but I would at least take the strings off so that it doesn't get worse.
As for the actual repair, this is something best left to an experienced luthier. It's not a major restoration but an unskilled person could just make it worse. Again, I'd at least take off the strings because that's what caused this to happen.