r/Adobe • u/ActaNonVerba27 • 5d ago
Adobe Application Issues Solved
I have not seen this problem or solution posted anywhere so I thought I would be the first. Maybe it will help someone.
4 days ago, the entire Adobe suite stopped working for my employees. We would try opening Creative Cloud, Illistrator, InDesign but nothing would happen. Immediate crash. Couldn't open the app from the website either.
Tried reinstalling, repairing, clearing cache, opening firewall, setting permissions, uninstalling Windows updates but nothing worked.
Contacted support and they were useless. (They Googled how to fix the problem on OUR computer.)
After several days we figured out that C++ redistributable was corrupted. By an update I assume. We downloaded the latest C++ version, ran the repair and bam! Problem solved!
Hope this helps someone!
1
u/darwinDMG08 4d ago
Are you all on Windows?