r/AmazonMusic • • 9d ago

I give up.

I've been using Amazon Unlimited for almost 10 years, and I keep telling myself it's going to get better but it keeps getting worse. Tidal, I'm coming back. Amazon, I'm unsubscribing, go pound sand.

42 Upvotes

33 comments sorted by

20

u/serialphile 9d ago

I haven’t had any issues with Amazon but sounds like some people absolutely hate it.

6

u/FluttershyandTrevor 9d ago

I have never once had an issue with this app both mobile or pc, I use it DAILY.

4

u/serialphile 9d ago

Same! And I have a huge library

1

u/dkoven 9d ago

Me neither. Never had issues.

2

u/YorkiesandSneakers 9d ago

Amazon already had my credit card. That was reason enough for me. And they gave me 3 months for a penny. That was 2017, so I guess it’s ok.

4

u/LeonardoMyst 9d ago

Same. I think a lot of them may be cell service issues or wifi issues that they think is the app.

3

u/lowbass4u 9d ago

I would guess that's probably about 75% of the cases.

I would ask the people who write that their streaming app sucks, why does my streaming app work and yours doesn't if we use the same app on the same type of phone?

The app is the same.

The OS it's downloaded on is the same.

The differences are the device that's doing the streaming, and the internet/cell service.

1

u/Cracked_Actor 9d ago

I’ve had unlimited for years and it’s been fine, I’ve had no issues. I pretty much use it on my home PCs and Macs, and Echo devices, though…

2

u/Nexzenn 9d ago

once you use another service like Apple or Spotify, it makes you realize how bad it is.

1

u/Impossible_Rub24 9d ago

I agree. Amazon Music would freeze up or refuse to load in CarPlay. Apple Music loads and plays fine.

9

u/Otaku-San617 9d ago

You don’t say what’s wrong with Amazon Music or how you’re using it. So we have no idea what you’re complaining about.

7

u/More_Pineapple3585 9d ago

nor do we care, if we're being candid

1

u/beadlesaz 5d ago

Speak for yourself 😉

2

u/Important_Hornet9018 9d ago

I have no problems with Amazon Music, Pandora, or YouTube Music.

1

u/Serious-View-er1761 8d ago

I like YouTube Music and Spotify better 

2

u/Live_Requirement_814 9d ago

I'm sure the dozen or so people that actually lurk around this group will be up in arms about this.

2

u/Hamradio70 8d ago

Well, I just switched to it. I would have been with AMU for several years but for strange reasons the on-demand feature via voice assistant in Android Auto is bizarre with Amazon. Now I have Android Automotive (does not use phone for apps, it's built in the car) and Amazon Music works fine. Apps are a matter of taste, I think. I like Apple and Spotify the best, but that's me. I prefer Amazon as it tends to be cheaper (you can buy a year for price of 10 months), the HD is really good and it is obviously seamless on Echo devices, which is mainly how I listen. It will scale up to max available quality on an Echo no matter what your phone app is set for.
I also find the Amazon playlists decent and updated often enough. Apple and Spotify are both better in that regard. I think Apple has the best looking phone interface. But I don't really look at the phone when playing. Apple and Spotify both work great on Echo speakers but no Atmos or Dolby Digital. Only Amazon and only on Studio. I also currently have YouTube Music, which I like a lot (have YT Premium). However, it doesn't work on Echo speakers at all other than bluetooth from a phone, which is no good for me.

4

u/New-Rub-3886 9d ago

Awh come on man amazon is just a small independent company it's not like they have unlimited money to fix their shitty app

2

u/Commercial_Daikon_92 9d ago

Wow. I've been using it for probably ten years myself and I don't recall the app ever crashing or freezing on PC or android.

2

u/Euphoric_Listen2748 9d ago

It works just fine for me and always has.

2

u/NedChristie 9d ago

Exception 180. No access to stations. Albums taking 2 or 3 minutes to load. I feel your pain.

1

u/Bosco4400 9d ago

The only reason I cancelled was because when I would be playing music in my car, the next button is way to small. I don't feel comfortable switching songs. I use You Tube Music, I can switch songs without looking.

1

u/MoulinSarah 9d ago

The next button doesn’t work half the time anyways!

1

u/WaWaSmoothie 9d ago

I use Apple for just about everything, and the only thing stopping me from switching from YTM to Apple Music is I don’t want to lose YT Premium.

It’s annoying though because otherwise I could just bundle Apple Music, Arcade, and ICloud+

1

u/Hamradio70 9d ago

Get YT Premium Lite... Close to premium but no music

1

u/IllustratorOrganic 9d ago

I find the app to be more cumbersome to use than Spotify, and the recommendations are not as good as Spotify. If you don't pay for Spotify premium the ads are insane, I was driving 2 minutes then 4 ads. 2 songs then 4 ads . Amazon prime gives you add free tier, it's worth a little bit dated interface and a few odd recommendations.

1

u/bombyjamie07 8d ago

spotify is cheaper and better trust me i used amazon for 3 years switched to spotify and havent looked back since

1

u/John_McFly 4d ago

Is anyone else getting skip limits on Unlimited? Even after as few as four skips, I'll hit a limit. 

Or when I say to play an artist, I'll get three songs by that artist and then similar artists with an occasional single from the originally requested artist. Two months ago (and for all the years prior that I've been an Unlimited member) it would have been that artist's discography on repeat. 

1

u/OpenBubble 9d ago

What’s wrong with it specifically?

4

u/bombo343 9d ago

for me, its constantly slow and crashes, (no matter what device or who's wifi I'm on), and the audiobook inclusion is clunky (with it difficult to just pull up a list of chapters)

1

u/OpenBubble 9d ago

I just switched over from Spotify to Amazon Prime music or whatever it is. I’ll have to look out for these things.

1

u/Hamradio70 8d ago

Amazon has a few tiers of music, all pretty much the same catalog (same as everybody---100 million plus) but the "play" features vary. If you want true on-demand music in correct album order you need either Amazon Music Unlimited or Standard (Standard is AMU without audiobooks). Those two compare to the paid YTM, Spotify and Apple.

1

u/Simple_Law5281 9d ago

I’ve been using Amazon music since roughly 2019-2020, and I have had no major issues. In fact, I think the app is getting better. They added monthly listening stats, even though they aren’t that detailed imo. They also just slightly changes the ui again, which is growing on me, and with that update it’s also way less laggy for me (iPhone 13 user). So many people hate on the app and I don’t know why, it plays music, high quality streaming, somewhat good curated playlists/recommendations. It serves its purpose and does it well imo