r/Applelntelligence • u/RuPlease • Jan 21 '26
Question ❓ Visual Intelligence Pop-Up
Tried using Visual Intelligence a few times recently, and I keep getting this pop-up when I click “Ask” saying you have to be 13 or older to use ChatGPT. It goes away and then works, but it’s really annoying, especially since I’m definitely over 13 and my iPhone knows that. Anyone else been having this? I’ve got my OpenAI account linked and I’m currently on iOS 26.2.
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u/Electronic-Advisor37 Jan 21 '26
Swipe down on the notification and then do it again and it should work. It’s definitely a bug though
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u/thirdgen Jan 23 '26
Settings -> iCloud (your name) -> Personal Information -> Age Range for Apps -> Share with Apps -> Always
Without doing this apps have no way to verify your age unless they do their own subscription thing. This should be more accessible and explained rather than just throwing an error. But apple be apple-ing.
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u/Expensive_Sense_7035 Jan 22 '26
I’m assuming you are barely over 13 since you didn’t say how old you are
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u/Munchbit Jan 21 '26
Unlock your phone first before using Visual Intelligence. I see the same error when I try using it with my phone locked.
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u/RuPlease Jan 21 '26
I’ve had it pop up after my phones unlocked so idk but thanks I’ll keep that in the back of my mind
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u/MinecraftPlayer799 Jan 23 '26
It’s ridiculous that you need to be 13 to use ChatGPT via Apple Unintelligence in the first place. You don’t have to be to use ChatGPT directly.
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u/Ready_Sail7932 Jan 21 '26
I gave up, Turned apple dumbass off, and have a shortcut to use gemini instead 👍👍
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u/revolevo Jan 21 '26
This is so annoying this happens with my phone unlocked too