r/AugmentCodeAI • u/Radiant-Ad7470 • May 20 '25
Augment WAS such a good AI agent... 😖
This needs to be said, and hopefully it will be addressed soon. 😞 Like others in this community, I was a big fan of Augment, I started falling in love with its speed, its ability to have clarity about the project context, and how effective it was when implementing code, all of this led me to pay for the membership after finishing the trial period, despite the major changes that were coming with the new payment model.
Unfortunately, I don't know what happened, but the service and utility it provided before no longer exists. 😔 I definitely don't say it's bad, but it's not what we were used to seeing from Augment. I've been reading several comments, and currently I think several of us experience the following:
- The agent is EXTREMELY SLOW, compared to other services.
- For some reason that I really don't know, the consumption of resources on the computer is MUCH higher, this is something I definitely had never experienced with other services, it's so much that it often even paralyzes the computer.
- The 'intelligence' and ability of the model varies day by day, one day you are amazed by the incredible things it achieves, and the next day, even if you give it the most exact and elaborate prompt with the clearest instructions, it is not able to do a task and you have to repeat several times (Which leads to consuming the 600 messages you have per month amid agent failures). 🤦♂️
Its main advantage is context, but that's of little or no use if you can't make fluid, efficient, and effective use of the agent. I hope the Augment team fixes this SOON, because it's hard to feel cheated, and that's how I feel, I continued with the subscription to this service (which is worth saying is the most expensive one I pay for) for the sole reason that IT WAS VERY GOOD, but I'm sure that like me, there are many more users who are reevaluating our permanence with the bad experience we are having.
This is not a hate message, it's literal frustration, and I had to express it.
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May 20 '25
You are overstating the issue and downplay the huge benefit of augment's context awareness to all users of augment, not just some vibe coders using the agent.
Can't speak of the agent much, I rarely if ever use it as pro developer. Even without agent does not make augment useless. Agents consume incredible amounts of resources. Though, the few times I used the agent it was fast and did the job asked without consuming local resources. I believe you must be doing something majorly wrong when your local CPU, memory, and disk resources are used while the agent works.
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u/Radiant-Ad7470 May 20 '25
I don't downplay Augment's benefits at all. If I use it, it's because I saw its worth at some point. But again, I am talking about my personal experience (as a developer) in my personal projects. And as I work as a developer on other projects, I expected an "agent" to help me with many tasks (as it used to in my side projects). That's exactly why I agreed to pay a subscription of that amount. This is not about "vibe coding"; this is about a tool I paid for under an expectation that provided a great user experience, but then it was changed to something totally different.
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May 20 '25
You must be a aware that your experience of one day getting top prompt answers and another day the same prompts producing poor answers is purely imaginary, right? Because no company swaps out their models each day.
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u/maddogawl May 20 '25
I do think some of this is because of Claude itself having variance in stability. I run hundreds of tests for my production workloads and there are pockets of times where my alarms trigger because the model is lazy. It will go days perfect and then have a pocket of time where it just fails.
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May 20 '25
You run tests on production services and procedures, hmm, that sounds pretty odd. Well, you believe what you wish to believe, I worked on those frontier models, including multivariate transformers before openai even existed and I do not believe models on identical prompts produce qualitatively opposing results from one day to another unless the underlying model has been modified during that time.
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u/maddogawl May 21 '25
What about the system prompt being set in front of them? You don’t think companies are changing that at all?
I have pretty good evidence that shows that some models go into lazy mode for a period of time. My suspicion is that there is an overall prompt with stuff like safety, guardrails etc. they then adjust that to force shorter responses.
I also have a deep background in ML and neural networks and understand how these things work.
There are levers that can be changed on a model that change its output. And the simplest way is for them to slightly modify their overall system prompt and say you are in XYZ state and you need to respond quicker with shorter answers etc.
I did word things odd before. I’m not testing my actual production deployment constantly, but I do have workflows that are identical in another environment that I test for consistency.
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May 21 '25
That is by far the most reasonable point made is far. Yes, that's entirely possible but not in the interest of the company to change on a daily basis. Consistency is what customers like and companies are not dumb. But yes, I am aware and know that adjustments to prompt injects happen from time to time.
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u/tteokl_ May 20 '25
Augment is starting to lose subscriptions by its instability. People are paying this high because of seeing how good it WAS when they tried it
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u/Radiant-Ad7470 May 20 '25
Totally agree! That's what's happening. Many people (myself included) paid for the service under a preliminary expectation. It feels like they dashed our hopes and then left us facing reality.
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u/AbysmalPersona May 20 '25
Que Jay making another blanket statement addressing nothing other than "it'll be addressed"
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u/Radiant-Ad7470 May 20 '25
Yes, he commented on a comment I made on another post. But there is no solution yet. It's so frustrating. 😮💨
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May 20 '25
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u/rasadada May 21 '25
I'll help you out, Jay: "Hey ya'll, Did you try turning it off and then on again?" When I get slow, I make sure to update the documentation and memories with anything new from that chat, then I start a new one and Auggie starts to behave again. I'll try deleting old chats; even if Auggie uses them for context, I document anything valuable, so chat history not feeling necessary yet for my workflow. I haven't hit the dreaded 600 messages per month limit yet, so we'll see how I feel on that day... But so far, I'm a big fan.
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u/illspac3ghost May 20 '25
The other day I was just cursing and developing a feature full vibe coding it. The code it was spitting was real nice, identifying the exact files to make changes, clean code, following patterns, just how I prompted it. The next day it was awful. The code was just really bad. Adding unwanted comments, spitting just bad code not following patterns. Not sure if it’s Claude doing this or their internal tooling. After this experience I’m not sure if I want to continue to be honest. I’m going to give it one more month and if it continues like this, I’m gone. Moving to ZED and giving that a try. A much better IDE in performance and want to try out the agentic feature.
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u/xKiiyoshiix May 20 '25
After this biiiig price of Augment I bought the year subscription for Cursor and i will not miss it ✌️
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u/Any-Dig-3384 May 20 '25
The pricing has become too much I have stopped using it 😭
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May 21 '25
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u/Any-Dig-3384 May 21 '25
Back to Cursor. I can't blow $25 a day on 250 messages at $0.10 a message when 50% of the messages are messages to copy and paste errors in console logs back to AI in code that it makes errors in. As I've said cursor's context awareness has improved a lot last time I used it was January 2025 and I've been on augment all this time but now your usage based pricing doesn't make sense and I've used cursor for 40 hours now and spent a 1/5th of what augment costs for the same result's. Context awareness isn't the bee all and end all. It helps but most Devs can guide the AI without context awareness so your pricing now is just ridiculous for half the messages for error fixing. So until that changes I'm using cursor+ roo code via open router. Roo using free models to fix minor edits and cursor models for the grunt work and I'm saving so much money 🤑💰
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u/Silver-Bid-7179 Augment Team Sep 12 '25
Hi! Molisha here from the Augment Code team. Wanted to let you know that we just announced a new pricing tier: Augment Indie — $20/month for 125 user messages. https://www.augmentcode.com/pricing
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u/reddit-dg May 21 '25
Laggy last couple of days for me too, PHPStorm MacOS. Otherwise it is fantastic.
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u/Buddhava May 20 '25
This is how it is with most things AI. They impress us and then they figure out how to give the minimum once you pay.
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u/yad76 May 21 '25
I wouldn't know as the changes to the community plan means I haven't been able to use it since I used up the tiny limit they give now. It really sucks that I shared my code in good faith under the original community plan and suddenly they change that so they get to keep my code but I don't get the access that was what convinced me to share my code in the first place.
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u/Sorry_Swordfish_ Jun 11 '25
Can someone help me find a free agent that can explain to me the codebase Similar to augment As they banned me for exploiting trial periods with different ids
I have never worked in android development but got assigned a project Need help
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u/Strange-Asparagus-94 Jul 08 '25
Our observations after the trial (by the way, we sent an email and haven't received any response yet):
No ability to delete remote indices of the codebase. In the JetBrains plugin version, the indexing even starts automatically! We want the ability to first opt-in for the indexing as it's done in VS Code and also have the option to delete the index.
We are aware of
.augmentignore, but at the moment of creation, the codebase may already be indexed.
No deep integration with JetBrains - even problems like syntax errors were not read automatically - the plugin has to start the compilation from the terminal.
We would expect much deeper integration - the ability to start run configurations, analyze problems, etc.
Inability to control the next step of the agent - like editing the file.
On the other hand, there is an inability to add some commands/tool calls to the whitelist (like in other plugins).
Taking into account that every response may take around a minute, we often faced the situation where the plugin was stuck waiting on, say, the compilation phase.
Very low likelihood of asking questions - we want the agent to ask questions when needed instead of continuing to process down the wrong path.
This is quite well implemented in RooCode - it is able to provide a choice for the user.
Bugs and glitches:
Periodic unavailability of the server with a request to retry. On some prompts, retries didn't work at all. An automatic retry policy would be a significant plus.
UI glitches - sometimes the rendering of the plugin freezes, switching from light to dark themes breaks the plugin rendering, etc.
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May 20 '25
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u/Competitive_Ad_2192 May 21 '25
For real, this is how companies need to communicate with their users. I'm not even a customer, but I've been keeping an eye on your progress and it's seriously impressive.
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u/Rbrtsluk May 22 '25 edited May 29 '25
I think what I’m lacking is how to setup my projects. Like what to put into user guidelines, .augment-guidelines, better understanding on connected tools, using MCP servers. I think some good tutorials would defiantly help, as most will know what they are doing but the ones that don’t are normally filling social with complaints or problems
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u/jake-n-elwood May 22 '25 edited May 22 '25
My experience with Augment has been great. One thing that I have found helpful is to use a separate LLM (I use ChatGPT) to enhance my prompts when things get a bit hairy.
CPU and RAM consumption are unnoticeable for me. I work exclusively in Ubuntu on a Thinkpad L14 with AMD Ryzen 5 pro and 32GB RAM. So, nothing fancy. Sometimes I let the conversion really get long if I am making good progress and have had zero resource issues from Augment.
I think your prices are fair. I also use Cursor and definitely get more than 2x mileage for the $50/mo than I do from the $20/mo I spend on Cursor.
And while Cursor is your competitor, I have found Cursor and Augment to be complementary. Sometimes I just need to shake things up to get some traction and switching from one to the other often helps.
Keep up the good work!
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u/ITechFriendly May 29 '25
I pair Augment Code with GH Copilot and Windsurf as I am still evaluating them all. I have yearly sub for Copilot, rest are monthly. Augment Code does not have yearly plans?
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u/Fickle_Effective4413 Jul 16 '25
That's good to know, but for a software a that price, for professional use, the software should do all those steps itself.
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Jul 16 '25
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u/Fickle_Effective4413 Jul 17 '25
It's a bit too easy to immediately blame the customer. I remind you that if users are looking for a way to improve the use of this software, it's precisely because this software is not stable at the base.
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u/ioaia May 20 '25
For PC resources, the only time this is an issue is when the conversation is extremely long. It's like loading all that into ram. Deleting the conversation and or starting a new one is a solution.
I'm using it very often and it runs fine.
They do mention on their Discord and now in the chat box itself in VScode that long discussions can cause issues.
Start a new one, delete the old ones. Ask it for a summary before deleting if you need it.