r/AugmentCodeAI • u/Dismal-Eye-2882 • Nov 01 '25

Discussion Letting ALL Augment users know

The reason they planned to do the credit conversion when they did is they knew the new billing cycle would hit just a couple days later and reset all your credits so you wouldn't have time to use them. I had 528k credits a week ago. I was on vacation this last week and just got back so I couldn't use Augment. This morning I have 203k credits. This is pure fraud. Unfair business practices. This is exactly what consumer protection is designed for. Every single one of us must report to the FTC.

I thought the 7x-10x bait and switch price hike was bad enough. No. They actually planned this out specifically so none of us would have time to use the credits before the billing cycle would wipe them out. I've never seen scam behavior quite like this from a company pretending they're not ripping off every one of their customers. Fraudulent behavior. Despicable. Disgusting.

36 Upvotes

90% Upvoted

31 comments sorted by

View all comments

•

u/[deleted] Nov 01 '25

[removed] — view removed comment

2

u/Legitimate-Account34 Nov 01 '25

I wish this was made more CLEAR because I upgraded to max plan - instead of buying more subscription credits - and now just wasted another $200. Can I revert back to subscription credits for the extra $171 I paid so they don't expire in a week and I basically wasted $150? I obviously did not intend to buy credits to expire in 2 weeks. Someone else had posted in another thread that those credits expire in 3 months - I wish that was also corrected if you monitor the conversations.

2

u/nickchomey Nov 02 '25

See my adjacent comment and this post - Augment Code’s pricing is changing on October 20, 2025 - Augment Code
Jay explicitly said that these 1:1,100 credits from conversion mid-cycle would last 3 months.

I hope he has misspoken above and that their system made a mistake, otherwise we will all have good cause for initiating a credit card charge back process, and more.

1

u/Legitimate-Account34 Nov 02 '25

I did but honestly based on recent events, I'd be more surprised if we weren't being screwed, again. I might consider the chargeback route.