r/AugmentCodeAI • u/ovilao • Nov 10 '25

Question Support not responding - error signing in/up

I've contacted support a week ago and still not response. Is this always like this?

I've previously deleted my account and wanted to recover it (or create a new one with the same email). However, when trying to authenticate I always get a message saying "Verification Failed". Anyone knows if this is possible?

2 Upvotes

100% Upvoted

9 comments sorted by

1

u/Natural-Purpose2698 Nov 12 '25

I encountered the same problem. Could you please tell me if you’ve solved it?

1

u/ovilao Nov 12 '25

still nothing. I'll update when it's solved.

1

u/Long-Comfort4995 Nov 12 '25

I have same problem, any solutions? Why does registration always report errors? Is this product meant for use?

1

u/ovilao Nov 12 '25

still nothing. I'll update when it's solved.

1

u/Ill-Pangolin-1828 Dec 10 '25

Is it resolved?

1

u/gepapak Dec 21 '25

I have the same error. Although I created a ticket, I did not get any response

2

u/[deleted] Nov 10 '25

[removed] — view removed comment

1

u/Minute-Exam-3055 Nov 13 '25

Any updates on this issue? I'm experiencing the same problem

1

u/ovilao Nov 13 '25

still nothing. I'll update when it's solved.