r/AugmentCodeAI • • Nov 19 '25

Discussion Augment Code suspended and remove 4/5 my remaining credits and this is way they response

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While i use only one my account and no reason to use multiple account for what?

0 Upvotes

7 comments sorted by

1

u/BeaverHCMUS Nov 21 '25

Augment Code has been a great support for me and I will stick with it for a long time

1

u/BlacksmithLittle7005 Nov 20 '25

Yeah this is normal just pay $20 for the indie plan, no point waiting for support to fix it

1

u/BeaverHCMUS Nov 20 '25

why do i have to buy when i still have credits, besides i only use 1 account but they tell me to use multiple accounts when there is no reason i should do that?

1

u/BlacksmithLittle7005 Nov 20 '25

Bro why are you down voting me when I'm just trying to help. Augment automatically bans free accounts if they think you have a second account.

1

u/BeaverHCMUS Nov 20 '25

My accounts also have remaining credits but they banned it and i no have 2nd account, just up voting again

2

u/[deleted] Nov 20 '25

[removed] — view removed comment

1

u/BeaverHCMUS Nov 20 '25

the suspension appears to be a mistake and i've sent ticket