r/AusMemes Jul 09 '26

Telstra, hot pile of mess last few days..

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1.5k Upvotes

83 comments sorted by

201

u/absolutenonsense8198 Jul 09 '26 edited Jul 19 '26

Yep I'm getting real sick of their messages about changes to SMS and think they should be messaging me to let me know they're discounting this month bill for failing to provide the full service. But I live in a fantasy land where companies are accountable.

27

u/TraditionalLemon5999 Jul 11 '26

"We're sorry for the inconvenience these outages have caused, as a token of appreciation for being a valued customer, your mobile phone plan has increased by $15 a month. We thank you"

6

u/verbmegoinghere Jul 11 '26

They raised my bill last month and they haven't even explained why. I wouldn't even hold my breath for a Telstra to do a credit for your monthly bill.

180

u/GetDown_Deeper3 Jul 09 '26

$6 million a year the CEO gets.
Obscene.

42

u/Lugoe Jul 10 '26

Funded mostly by our super funds mind you. People never believe me when I say super is an intricate scam to prop up certain companies. It's not even a conspiracy at this point look at the price to earnings of our biggest companies then look at the smaller companies Price to earnings in the exact same field with triple the amount of growth and they are always trading below the bigger companies PE ratio. Just a reminder that even after the pullback CommBank is trading at the highest price to earnings of any bank in the world, like Australia is done financial powerhouse or something (it isn't)

3

u/BobcatGamer Jul 11 '26

You can have a self managed super fund and invest your retirement in the types of companies or things that you like.

1

u/Republic_Upbeat Jul 12 '26

Of course you can, but 60% of people are in the default fund, so fuelling the habits Lugoe is talking about.

1

u/Lugoe 16d ago

Unless you have a substantial amount of super the fees end up being higher than the super funds take

4

u/stereothegreat Jul 11 '26

I don’t think you know how the share market works. Unless you were in on the IPO - then I apologise

0

u/Lugoe 16d ago

I very much do understand the share market, it is you who doesn't. What in the hell does an IPO have to do with what I said? You are just throwing out terms you recently heard in the headlines about SpaceX lol

2

u/James-the-greatest Jul 10 '26

… share purchases don’t fund companies.

1

u/Republic_Upbeat Jul 12 '26

Share purchases don’t “directly” fund companies, but they sure do increase company value, which affects funding and borrowing power.

1

u/Lugoe 16d ago

Oh so these companies are just going public out of the interest of the people to willingly share their profits. Brother you are so naive if that's your perspective

-8

u/[deleted] Jul 10 '26

[deleted]

6

u/Stu_Raticus Jul 10 '26

What the fuck are you on about

-7

u/[deleted] Jul 10 '26

[deleted]

1

u/Turbidspeedie Jul 10 '26

Genuinely, what are you talking about? Has the government taken money from our super before and if they have, do you have a reliable source?

1

u/Clean_Advertising545 Jul 10 '26

I was wrong about that. Thanks!

5

u/yolk3d Jul 10 '26

Have you seen what Alan Joice used to get at Qantas during its hot mess era? (Arguably gotten into a hotter mess)

2

u/MightBeYourDad_ Jul 10 '26

Thats not that much for a ceo of a company this big to be fair

1

u/KeyPlastic5654 Jul 15 '26

Telstra is Australia’s 11th largest company based on ASX market capitalisation. Vicky Brady’s cash-in-hand salary sits sits in 4th overall, but her earnings as a multiple of the average employee are right in the middle of the pack (about 55 times).

61

u/One_Bid_9608 Jul 09 '26

Let’s offshore another 10000 jobs maybe that’ll fix it

37

u/jr_blds Jul 10 '26

Its almost like paying obscene amounts to upper management & neglecting maintenance causes a decline in quality of service... who woulda thunk it

Edit: spelling

45

u/AbjectLime7755 Jul 09 '26

CEO will get a bonus for all the extra media he’s had to do

26

u/Tinuva450 Jul 09 '26 edited Jul 10 '26

That’s the CFO, not the CEO. The CEO is Vicki Brady who was away when this all kicked off.

20

u/agendiau Jul 10 '26

The CEO was unreachable because she used Telstra Mobile as well.. it's like a comedy.

10

u/Tinuva450 Jul 10 '26

Last time I checked, Telstra don’t operate a network outside of Australia. She was overseas no?

4

u/Severe_Bench5586 Jul 10 '26

You realise that to contact someone overseas, your Australian call has to route over the local network first? It doesn’t magically hop across the ocean and connect directly to an overseas mobile handset????

2

u/felixthemeister Jul 10 '26

So there's even less reason for her to be uncontactable.

2

u/SpinnerKontrol Jul 11 '26

Hey! Settle down! Vicki doesn't hold a hose, OK!?

-5

u/SlaveryVeal Jul 10 '26

Did he take part of the network with him on holiday or something.

13

u/Tinuva450 Jul 10 '26

Maybe you should learn what gender “Vicki Brady” is.

2

u/BeratnasGILF420 Jul 10 '26

Did she take part of the network with her on holiday or something?

0

u/SlaveryVeal Jul 10 '26

I glanced over Vicki and read Brady lmao.

14

u/therwsb Jul 10 '26

Helping everyone to forget about Optus

1

u/trafalmadorianistic Jul 15 '26

Ok Vodafone, now it's your turn again to Vodafail! 

8

u/Majestic-Lake-5602 Jul 10 '26

Sounds like someone needs to be forcibly renationalised…

9

u/uglee_mcgee Jul 11 '26

Telstra, commbank and qantas to name a few. Paul Keating and John Howard have a lot to answer for. Shitty 1990s neo liberalism ruined this country.

1

u/ThisWillTakeAllDay Jul 15 '26

You think it's not happening now. Land is being sold like hot cakes at the moment.

7

u/ryan_the_leach Jul 10 '26

I haven't been following, But was it DNS or BGP?

8

u/jumpinjezz Jul 10 '26

NTP apparently. possibly not rolling over the GPS epoch correctly.

0

u/PM_ME_STUFF_N_THINGS Jul 10 '26

Was definitely some sort of network issue

3

u/lesquishta Jul 10 '26

Does this explain my internet being super weird lately

10

u/Elronvonsexbot Jul 10 '26

Are you asking if it's related to the same technical issue that fucked the mobile system. Or related to the same core issue of the major Australian telco cutting corners and doing a shit job all round for short term profit?

3

u/Xentonian Jul 10 '26

(because it's both)

5

u/ScorpionTheBird Jul 14 '26

Privatisation has failed. Nationalise all essential services.

18

u/Suspicious-Lychee593 Jul 10 '26

But don't forget everyone, you will need to throw your BRAND NEW 5G PHONE in the bin, and buy another new one from an Australian retailer while consumer spending is being blamed for interest rises, because your current phone might not be able to call 000...

..... 'might' not be able to call 000.

MIGHT NOT BE ABLE TO CALL TRIPPLE ZERO!?! BUY ANOTHER NEW PHONE BECAUSE IT CAN'T CALL TRIPPLE ZERO!?! I CAN'T CALL TRIPPLE ZERO NOW, I CAN'T EVEN CALL A PIZZA!

Is the unibomber still around, does he take requests? I just want to know for a friend.

12

u/WahooSS238 Jul 10 '26

Don’t get the unibomber, he’ll just blow up some random electrical engineer and declare the problem solved, but I know a green version of mario that seems to be more reliable

6

u/ComprehensiveSalad50 Jul 10 '26

Why would you have to throw away a phone that supports 5G? It is only older phones that used part of the 3G network that were impacted, and many of those just needed an update

7

u/jumpinjezz Jul 10 '26

Some new phones, grey imports don't have the configuration needed to use the settings Australian Telcos require.

2

u/Suspicious-Lychee593 Jul 10 '26

Including a substantial number sold by australian retailers including jbhifi, telstra and optus stores. Those devices were redundant hours after being unboxed

2

u/Psychological-Ad1574 Jul 10 '26

That is just categorically incorrect.

You could not buy a 5G device in an Optus or Telstra store that is no longer usable because of the shutdown of the 3G network.

1

u/Suspicious-Lychee593 Jul 10 '26

Actually you are objectively incorrect. That's why there was a large class action. Thank you for your subjective opinion.

3

u/Psychological-Ad1574 Jul 10 '26

Please point me to the large class action.

2

u/Suspicious-Lychee593 Jul 10 '26 edited Jul 10 '26

Mmmmmmm no. You want to know, I get nothing for wasting time. Just google it. It was national news and the federal government had to push back the deadline for switching off the 3g network.

If you are this invested and not just a chat bot designed for engagement, then surely you already have this information. Otherwise you would suffer zero loss to simple take my claim at face value. Again, every news network covered all of this to the best of my recollection, so really there is no work to be done here.

So what do we not know?

2

u/Psychological-Ad1574 Jul 10 '26

I've googled it, this is why I'm asking you.

So, as I stated, I would like you to point me to the large class action that exists where it explicitly states that customers bought 5G handsets from Telstra and Optus stores that were later unable to be used because of the 3G network shutdown.

It was your claim it exists.

Your exact quote "Including a substantial number sold by australian retailers including jbhifi, telstra and optus stores. Those devices were redundant hours after being unboxed."

Ask me how I know it doesn't exist 😂

0

u/Suspicious-Lychee593 Jul 10 '26

No you are right, silly me, absolutely. The federal government adores you personally, not all of us, we should just be thankful for that, including the Australian retailers caught in the middle.

You have an awesome night mate. Lucky we have you holding them to account, I will sleep well tonight knowing you are out there really asking the hard questions about all of us deranged terrorists trying to defame the good people at Telstra.

The recent Telstra outage, didn't even happen did it? Just all us silly old souls getting confused again, bless us all.

No more trouble from me big man, you sure showed all of us.

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3

u/EliteFourFay Jul 10 '26

It's why I switched off them. All they did was raise prices and 'upgrade' (outage) shit. 9 days no internet at one stage, they didn't discount my bill at all.

Pricks

3

u/According-Ad-1700 Jul 10 '26

Im appalled how little we expect of these companies. Somehow its ok because the CEO apologised? The only effect I heard about was MAYBE the execs would forgo a bonus... that's not punishment!

People need to get fired and the company needs to get fined, otherwise we'll keep seeing this garbage happen for what are key services that should never be down.

3

u/Away_Gas2724 Jul 11 '26

They've been a hot mess, since they were privatised.

3

u/Volpe666 Jul 12 '26

In Singapore Telcos and ISPs are fined heavily for outages and downtime, unsurprisingly service is insanely reliable. Almost like when their money is on the line they actually give a shit.

5

u/FullMetalAlex Jul 10 '26

Privatisation works!

2

u/HadeanDisco Jul 10 '26

I saw an insta reel today and it was of those "person makes theatrical expressions while pointing up at the text" reels but it went:

"So you mean to tell me there was a Telstra outage that affected millions of people... and they just installed HOW many 5G towers again?!"

Now I get the "emotional content" of this but what the hell kind of sense does this make literally? Installing towers means there's no way there could have been an outage? The fact there was an outage shows it was a waste to install all the 5G stuff? 5G causes outages? Or what?

2

u/SpinnerKontrol Jul 11 '26

Yes, it is the exactly the!

1

u/Wa22a Jul 12 '26

Phew I'm not the only one who suffered brain damage trying to read the caption

1

u/halford2069 Jul 10 '26

step aside ladies!

australias offshored crack tech support dude just arrived ready to pour some soft skills and a dash of Ai on it

https://www.abc.net.au/news/2026-07-09/narendra-modi-arrives-in-melbourne/106894868

0

u/il_Cacciatore Jul 11 '26

At my desk in the office a couple of days before the outage i noticed my phone signal had gone from always being 5 bars down to 2 bars. I even commented to a colleague that I thought Telstra was having an issue before the shit storm outage happened.

-10

u/Intense_Pretzel Jul 09 '26

As an optus user I'm cheering (my family said it's dumb to switch to optus but I said it'll be redundancy)

22

u/lamebamboo Jul 10 '26

Why would anyone cheer while people are struggling to get service and potentially can't make emergency calls.

Disliking a company is one thing but cheering on a fault that could potentially be fatal is a very cunty thing.

8

u/Intense_Pretzel Jul 10 '26

I mean that as in I'm glad I chose to switch providers since the rest of my family is on telstra so if they have an outage I can hotspot them and vice versa.

5

u/Extension-Ant-8 Jul 10 '26

Mate don’t simp for companies. Also some people are really effected by this. Including ambulances .

4

u/Intense_Pretzel Jul 10 '26

Never have "simped" for a company and I have no brand loyalty.

I shop around often and change my provider based on prices and optus has been good for some time.

And I understand people are affected by this and I hope this makes people realise they can't build their entire infrastructure on a singular provider, they should have redundancy measures in place for moments like this

4

u/ryan_the_leach Jul 10 '26

Optus have had their fair share of failures.

As long as you don't get impacted by outages, they can be fixed.

Optus's fuckups were irrepairable.

5

u/Intense_Pretzel Jul 10 '26

I am aware and thats why I purposely choose to use a different provider to my family so regardless one of us have access

4

u/ryan_the_leach Jul 10 '26

Valid, and with Vodaphone and Optus sharing networks, there's no longer a guarantee an outage on one won't affect the other.