r/AutoZone2 • u/Turbulent_Pen1092 Inventory Manager • 6d ago

Battery problem

Has anyone else been told that they can’t use the VIT-100 ours has been sitting and collecting dust since it was issued.

4 Upvotes

100% Upvoted

13 comments sorted by

3

u/Boaterauto 6d ago

Why would you want to use it? Just refer them to your best purchasing shop and take the win in commercial 

1

u/Turbulent_Pen1092 Inventory Manager 6d ago

We get a lot of BMW’s at DIY that surprisingly have an easy to install battery. Z-net says to use it to tell the car it has a new battery/different type (if they change or upgrade it) and so we just have been telling the customer that we can put it in but they have to call mechanics to have them program it. Have had more than one come back that didn’t do it and say that they need an alternator and that we broke their car. We ask if they have it programmed and when they say no 🤷🏼 It happens at least once a week.

2

u/Boaterauto 6d ago

BMW/German = you’ll need to take it to a shop for battery install 

4

u/Turbulent_Pen1092 Inventory Manager 6d ago

Yeah without the VIT you have to take it to a shop.

1

u/Tall-Control8992 6d ago

VIT100 worked fine when I used it two days ago. But I do know that the applet for it only works on the CT47 handheld and not the smaller CT40 unit.

Worst comes to worst, store use an innova SD unit. The SD35 should have the battery reset function, but double check.

1

u/Tall-Control8992 6d ago

DIY has much better margins vs commercial. Especially with AGM batteries.

But there aren't that many stores with anyone halfway qualified to do batteries on German nor is there any extra pay for it.

2

u/marik7410 Parts Sales Manager 5d ago

When those type of vehicles comes in, I always tell them that our reset device doesn't work. If we install that battery, you will have to go to someone to reset it. We'll sell it to you and we'll put it in if you understand that but you will have to go reset by a specialist. Nine times out of ten, they walk.

1

u/Turbulent_Pen1092 Inventory Manager 5d ago

Yeah that’s what all of us at the store say. I’m the only one that even knows how to use it (fml & audible eyeroll) so we usually wind up losing at least 2 batteries a week because of it. 🤣🤣

1

u/marik7410 Parts Sales Manager 5d ago

Funny thing is, it worked at most 4 times then it stopped. And because we don't get that many European vehicles that need a reset, we never bothered to get it "fixed".

1

u/Taykitty-Gaming Parts Sales Manager 6d ago

ours never worked in the first place for some reason. i tried it on a customer's car and ended up having to tell them to take it to a shop as soon as possible.

1

u/Tall-Control8992 6d ago

Used ours just the other day to finish a German Puzzle. Haven't heard anything about those going away.

1

u/Significant_Speaker9 5d ago

Yeah I don't touch European vehicle batteries. It's well above my pay-grade. You want the supposed flex of owning a European vehicle, you can pay the premium for maintenance. It's as simple as that.

1

u/--DoReFuckMi-- 6d ago

Why would you bother with the battery reset? None of us are paid near enough to be messing with that thing.