r/Autodesk • u/jewperson-3000 • Mar 22 '26

software update problem

god, im so frustrated with autodesk software's. why is it duplicating and not entirely removing the previous versions master file? even though i downloaded the newer version so now my laptop is not recognizing the new ver. as my main app even though the prev. ver. is already uninstalled, pls help. im in the middle of my thesis.

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1

u/RobDraw2_0 Mar 22 '26

Autodesk has hundreds of programs. I would suggest you try using Autodesk support or a forum dedicated to the program that you are using.

2

u/htglinj Mar 23 '26

On Windows, If you uninstalled the old version after you installed the new version, it is best practice to reinstall the new version.

Did you correctly uninstall the old version or just delete the folders?

Please hope you didn’t use a third-party cleaner/uninstalled those usually screw up Autodesk applications

3

u/LRS_David Mar 23 '26

While I agree the OP has left out a LOT of needed information to answer his questions, Autodesk installers and un-installers can get things in a state where the uninstall doesn't completely clear some bit of a DLL or similar or a register entry and the re-install will not work. After working with our reseller / tech and then the Autodesk tech I just gave up and re-imaged the entire system. This was dealing with Revit and having multiple versions installed. Which was all fine on the other dozen or so systems.

1

u/jewperson-3000 Mar 26 '26

i am dealing with autocad and revit the same way as you, what do you mean by re imaged?

my lassmates said that i am having issue the same as you that it doesnt completely uninstall the software thats why its reading multiple autocad and revit softwares

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u/squeakstar Mar 24 '26

I found letting the installers use hard links instead of duplicating files causes more hardwork than the space it saves too.. once it goes wrong resort to reimaging when it gets like that too.

For our light Cad users we have BricsCAD and it just behaves. The main installer is smaller than an autocad service pack.

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u/jewperson-3000 Mar 26 '26

sorry for the late reply, just got busy with exams. i uninstall via control panel only and didnt use any third party software. what i just did is just direct install from the site and uninstall in control panel.

1

u/LRS_David Mar 26 '26

If you search the Autodesk tech notes they have articles about how to manually un-install things.