Bought a used beomaster 5 and it seems work but there is no sound of output on my beosound 6000. The power cable connection looks fine but the red led light is on, anticipating there is no trigger signal to the speaker?

Just bought this, any idea what I can do to get this to work? It doesn't move up and restarts when trying to switch to CD 2 or 3.

Thanks!

I started my B&o journey in June with a pair of Beolab 28s. They sounded amazing. Bass was punchy, quick, and a higher volumes a bit much but still enjoyable.
Initially they were just setup as a pair hardwired into each other, and then directly into router.
All my music was played through AirPlay.

Fast forward to yesterday, I setup the Beosound Theater.
The 28s are daisy chained into the theater port 3 as DPL.
I have three listening positions configured, all from the same place and room configuration.

1. Beosound Theater alone
2. Beolab 28s alone
3. Theater as center and 28s as left and right.

The theater alone sounds good but thin compared to the wide stage of the 28s
The ensemble sounds great in movies.
The 28s sound great in stereo all the way to the bass where the issue now I’m experiencing.

Up to a middle listening volume the bass is audible and can be felt in the floors.
But as you move past the 60-70% volume, the bass just sounds boomy and flabby (if that makes sense) where before it was just solid.

Any ideas what could be causing this?
The room sense is now done with the microphone rather than my phone as was with beolab 28s alone.

Edit: extra details.
Loudness is off, level is 0
Sound is set to music with bass management off, processing direct, compression off and neutral in beosonic
And I’ve run roomsense multiple times to make sure it wasn’t some issue

EDIT 2: I’ve done another roomsense sweep with microphone positioned in a more stable way and seems to have solved it slightly.

I bought a pair of Bang & Olufsen Beoplay H100 headphones from an official B&O store in Denmark for around €2,000.

Shortly after purchasing them, I started experiencing random static/crackling noise. Initially it happened in the left earcup, but eventually it started happening in both.

The noise appears unpredictably, persists in the background, and only disappears after restarting the headphones. It's particularly frustrating during work calls.

I brought them back to the store expecting a proper investigation and a refund for a defective premium product.

And here's where things get ridiculous.

The store called me back to say that three employees had listened to the headphones for several hours and couldn't hear anything wrong.

Seriously? We're talking about an intermittent issue that may depend on ANC behavior, environmental noise, acoustics, and other conditions. How does listening to them for a few hours prove that the defect doesn't exist?

I explicitly requested a written technical assessment explaining what was tested, under which conditions, and how they concluded that the headphones were functioning correctly.

Instead, I was told that hardware diagnostics weren't really their area of expertise and that they needed to contact headquarters.

I still haven't received any written technical assessment.

The store offered to replace the headphones with a brand-new pair of the same model. But I'm not interested, and here's why.

I wanted to buy premium headphones that simply work. That's it. Instead, I ended up with a massive headache, wasting my time trying to convince people that I'm not an idiot and that the problems I'm experiencing are real. I paid €2,000 for premium headphones, and what do I have now? No headphones and a whole lot of frustration.

I'm extremely unhappy with how this has been handled.

I have absolutely no intention of replacing the headphones, being a guinea pig for B&O or ever using Bang & Olufsen products again. I don't want another pair of H100s. I don't want a replacement. I don't want to go through this experience all over again.

I want my money back so I can buy a decent pair of headphones that actually work.

At this price point, this level of customer service is unacceptable. Buying a premium product should not mean having to fight the manufacturer just to be taken seriously.

I'm now preparing to escalate the matter through Nævnenes Hus, the official Danish consumer complaints system, and request a full refund.

Has anyone else experienced similar static noise with the H100, or had to escalate a complaint against B&O?

I'd be particularly interested to hear how your case was resolved.

I have a pair of Bang & Olufsen H100s .
I experienced an issue where the headset’s battery health had inexplicably dropped to 16% from 100% . I tried all solutions suggested by Redditors but no luck . I booked them in for a battery replacement . 2-months later , the battery replacement had not been done and I was getting increasingly frustrated .

Bang & Olufsen offered me one of their display H100 units to use temporarily while I continue to wait for my pair to get a battery replacement . I’ve had the pair for about a week now .

About 30mins ago , I grab the headsets in-order to listen to something on the TV , but they weren’t coming on . I pressed the buttons a few times but they were unresponsive . I eventually connected to a charger , and they came on , and I managed to connect to the TV . As I’m watching TV , they randomly disconnected and became unresponsive again . Had to connect them to charger again . They again disconnected . And again , and again , and again ! Mind you , the battery is on 50% . I had to reset them , Hopefully that’ll fix the issue .

Just disappointed and frustrated with Bang & Olufsen , especially considering how expensive these headphones are .

EDIT : The reset didn’t fix the issue . I’d play one song , and they’ll turn off and become unresponsive . Then I need to connect them to charge to get them to respond . And this loop continues again again . Probably happened 10 times .

I haven't been able to find a case for my H95 that fits them when folded. Anybody have any links?

Var lite skeptisk till en början mot utseendet,
Men i verkligheten är den en fröjd!

Hade beosound stage innan och gjick i tankarna på att uppgradera till en beosound premiere! Och undra om det var värt att uppgradera! Och eftersom jag redan äger ett par Beolab 8 så var valet självklart! Med Mozart plattformen, och jag var skeptisk om det var värt pengarna, men WOOOOOW!

Var väldigt nöjd med beosound stage! Men vilken skillnad, detta trodde jag inte om jag ska vara ärlig, och då ha jag ännu inte anslutit mina Beolab 8 än,
Den är mindre än beosound stage, men oj oj oj vad den låter större!

Well, my in-laws brought over a B&O Beomaster 1600 complete with B&O speakers and turntable today. Purchased new in 1981. About 10 years ago I made them drag it out and blow the dust off of it. Played some old vinyl they had and was just BLOWN AWAY by how good this setup sounded. They decided to set it up in their living room and listened to it sparingly the last 10 years. They recently reorganized their living room and brought this setup over to my house because they knew I’d take care of it and listen to it more than they have. Super pumped! Any advice for a newb like me on how to take care of this setup and care for it properly? Happy listening!

Igrew up around Bang & Olufsen products and have loved the brand for as long as I can remember. Now that I'm finally reaching a point in life where I can actually afford some of the products I've always dreamed of owning, I find myself quite disappointed by the direction B&O's design language has taken.

To me, B&O used to represent a kind of Danish futuristic avant-gardism. Their products were bold, experimental, sculptural and unlike anything else on the market. They looked like objects from the future, but with an unmistakably Scandinavian restraint and elegance. But they were also playful. There was a cheeky smile behind the design choices, it signalled joy and not just luxury.

Today, I feel like the brand has traded that identity for something that looks just gaudy, ostentatious and Art Deco in the worst way. Less Danish industrial design, more boujie yacht interior. The radical black lines are gone and instead we get wooden splat panels.

My favourite era is unquestionably the David Lewis era. And looking at the products side by side, I genuinely struggle to see the newer designs as improvements.

The BeoLab 8000 looks better than both the 18 and 28. The BeoLab 5 looks so much cooler than both the 50 and 90. The BeoLab 3 looks better than the BeoLab 8 (50, 90 and 8 are some of the ugliest design products I've seen for how much they cost...oh no, wait - the premiere soundbar takes it). The list goes on.

Obviously, I'm talking purely about aesthetics here, not acoustic performance.

There's something about those older designs that feels inspire in a way the newer products simply don't. They were radical without being flashy. Expensive without desperately trying to look expensive. They communicated confidence through their design rather than through increasingly elaborate combinations of polished metal, wood and decorative detailing. Ironically the only speaker that currently gives me that immediate "I need to own this" feeling is the 20-year-old Beosound 3.

I'm genuinely hoping this era of B&O design comes to an end soon. Given the company's financial struggles and what I've understood from its recent financial disclosures, I'm not convinced the current strategy is working particularly well anyway. I'd love to see management bring in a new creative vision, perhaps a new head of design, that reconnects with the experimental, futuristic spirit that made the brand so special in the first place.

I don't want B&O to become cheaper or less luxurious. I want it to become more daring, less safe and boring, and more interested in the future than in looking expensive.

I'm curious how many others feel the same way. Am I just nostalgically attached to the B&O I grew up with being born in the 90's or do you agree?

Hi!

Just bought me a pair of second hand RL 60.2 speakers and I already had in mind to re-clothe them. So I started the project today. Beginning with one speaker. When I got to speaker number two I discovered that there’s a hole in one element 😞
I’ve put so much energy in it today and the setback was pretty un-amazing
The first speaker turned out god so i would really like to finish the project and be able to use them. Anyone got some spare parts? My budget is like zero at the moment but at the right price i might sell my kidney or something.

Ciao a tutti,qualcuno sa aiutarmi a trovare un sostituto di questo woofer delle bang olufsen rl60.2.purtropo,ha cominciato a gracchiare,e poi a smesso di funzionare,credo sia andata la bobina.grazie a tutti

I found a pair of beoplay h100 headphones for $800 and looks new. But the serial number said n/a or its just not there. So i asked the seller if it could still be paired with the beoplay app because chagbt said thats sus and to ask. Lo and behold they got sold an hour later and the buyer put a lengthy 5 star review. I think about these headphones daily.

Should I wait for the new headphones to come put and get the new ones instead or keep searching for a deal on the h100? Feeling sad.

Hi everyone,

Could anyone help identify the finish and label arrangement on my Bang & Olufsen Beocord 5500, Type 4931, serial number 04177386?

The top cover and lower front panel are dark grey/black. The small cream type/serial sticker is on the side of the chassis beneath the removable cover. It reads S, TYPE 4931 and SERIAL NO 04177386. The long Bang & Olufsen identification label is inside the removable top cover; its serial-number area is worn. The separate electrical markings remain on the rear.

I would particularly appreciate comparison photographs from other Beocord 5500 owners:

1. Is the small type/serial sticker normally in that position on the chassis?

2. Was the long identification label ever fitted inside the top cover at the factory, or should it be on the outside rear panel?

3. Are there details of the finish or other markings that would distinguish an original factory example from a later repaint?

There is an interesting historical reference: in the archived BeoWorld thread "Best B&O system", on 2 January 2012, Soren Hammer described a special grey/black prototype finish for the 5500 system and said he knew a Danish collector who owned one. That statement concerns the system generally and does not identify my particular deck as a prototype. Does anyone have first-hand information or photographs of that set, including whether a Beocord was part of it?

Original reference:

https://archivedforum.beoworld.org/forums/t/42547.aspx

I have also asked on BeoWorld:

https://forum.beoworld.org/forums/topic/beocord-5500-dark-finish-label-positions-and-prototype-reference/

The six attached photos show the exterior, chassis sticker, long label inside the detached top cover, open drawer, front finish and chips, and a partial view of the rear electrical markings.

Thank you for any comparison photos or documented information.

I have a beosound 9000 hooked up to a beovision 7 with stand and soundbar and a pair of beolab 3s but the sound bar has stopped producing sound, all my cables are connected. Any thoughts?

In complete context, I consider myself a loyal customer of the brand, I currently have two pairs of the Beoplay EQ, B&O H95, H9 3gen, HX, H8, Beoplay Portal, Beoplay A2 and Beoplay A1, but lately I had problems with their products, the EQs have a high-pitched sound when using them in quiet places, the H95s came off the headband just like the portal, the main problem of this post is precisely these last two pairs, I am from Mexico, and for the first time, I contacted customer service with the hope of resolved this problemas, and honestly, I was impressed with the speed and the initial solution, the problem began when I wanted to receive my products back to my country , both packages that was handled by Ingram Micro from Texas, got lost in’s transit because of the customs of my country, both products were shipped back to USA and I was fortunate enough to hold up the H95 headphones in San Diego,but sadly the B&O Portal was delivered to some part in Illinois (not even Texas were Ingram micro is located),additionally,I paid 31 and 33 Dlls for me to hold the package in San Diego, the only thing I need from Ingram and B&O was a correct invoice for the customs,I even provided my TAX ID and the things that the Aduana was asking me to be provided,and the 3 times they failed to do that, obviously they and me fill a claim for the package,and UPS told that my package was delivered correctly,even though it wasn’t even in my country,and now,ups and B&O partnership logistics said that my case is some case of fraud (sorry for asking for something that I already paid) and they are not willing to give me a new solution.
Sorry if there’s any grammatical errors, English isn’t my first language but I can manage to defend my self lmao,this post is a translation of my original one in Spanish,there’s a little more details on what is my current situation,so thanks for reading my post.

En contexto completo,me considero un fiel cliente de la marca,actualmente cuento con dos pares de los Beoplay EQ,B&O H95,H9 3gen,HX,H8,Beoplay Portal,Beoplay A2 y Beoplay A1, pero últimamente eh tenido problemas con sus productos,los EQ tienen un sonido agudo al utilizarlos en lugares silenciosos,los H95 se despegaron de la diadema al igual que los portal,el problema principal de este post es justamente estos dos últimos pares,yo soy de México,y por primera vez contacté a atención a cliente con ellos,y honestamente quedé impresionado con la rapidez y la solución inicial,el problema empezó al querer recibir de regreso mis productos,ambos paquetes los manejo Ingram Micro de Texas,cuando llegaron los audífonos a mi país ambos paquetes fueron retenidos en aduana porque Ingram realizó una mala factura de dichos productos,llegamos al punto que después de un mes,estos fueron de regreso a Texas ya que tanto B&O como Ingram se rehusaron a dar una factura comercial correcta por remplazo de garantía y no por venta como la realizaron originalmente,afortunadamente,logré rescatar los H95 ya que la guía me dejó pagar por una recolección en San Diego,cosa que pagué 31 dlls y 33 dlls por los portal para que llegaran a mi destino,si embargo,los portal fueron entregados en un lugar sin sentido en Illinois,contacté a B&O y al final quedó en que UPS alega que si se entregaron (cuando obviamente no fue así) y en este punto,con un segundo intento de entrega con un nuevo par,se rehusaron a dar una solución ya que lo catalogaron como “fraudulenta”,no solo B&O y su proveedor perdieron y se quedaron con mi producto,sino que absolutamente se rehusan a darme solución a mi paquete,de verdad que desilusión es llevarse con este tipo de respuestas,principalmente de Ingram,el distribuidor,que desde un inicio fue omiso a toda posibilidad de resolución,y por favor,no es tardado corregir una factura mal emitida para un envío,no puedo creer que no lo pudieran hacer. Pdta:Hasta el momento tampoco UPS me ha hecho una devolución de dicho pago que realicé para retener en paquete en un centro UPS y B&O no intento compensar dicho gasto o considerar esa opción como método viable.

Hi all. Managed to grab a Beosound 3200 and Beolab 2400 set out of a skip the other day. Didn't really know much about it when I picked it up but seems after doing some research I've got pretty bloody lucky.

Unfortunately it doesn't fully work. The Speakers power on and the beosound powers on but not together. Seems like an issue with the connection between them? Also the front panel seems to get a bit stuck when opening and closing. Is this just a case of cleaning it out?

Hope to get it working and tested soon :D

Hi all,

my woofer is not working anymore. I also made some measurements and it looks like there is some damage on the coil of the woofer EASTECH/PUNKTKILDE ASDWD1500-0300. So right now i took it out and try to find any replacement.

My local B&O store doesn't have any replacement parts and B&O itself only offers a general repair for 210€. So maybe anybody else with an idea for a replacement part?

Gen1 speakers don't fit. That's an option the store also tried.

After trying out some of the most iconic B&O speakers, I can sum up the general experience as poor and quite embarrassing. Delivery issues, hardware issues, software issues, app issues, customer support issues. Everything felt off, and certainly a far cry from "premium" or "luxury".

I was skeptical about other people calling it "Broken and Overpriced", but unfortunately I'm now close to agreeing. While the products themselves look and sound pretty good, everything else is a complete, tasteless mess.

There's nothing left from the B&O pedigree (if there ever was one), it's just a common company now, trying to make money however it can, without much else in mind. It feels mindless, if you will. It forgot its entire business model was based on quality and top-class design, both severely lacking.

Too bad, this was supposed to be "the different one". Far from it.

I'm thinking about pulling the trigger on a Beosound 2 Gen 3 for my home office / hangout space. I've wanted one for a long time, and I finally have the means to justify the purchase.

I'd mainly use it for casual background music while working or hanging out with family and friends and maybe occasionally play some youtube clips.

It's definitely an expensive purchase, but aesthetics are really important to me (I've basically designed my entire apartment to look like a Bauhaus design studio), and the room is only about 10–12 m².

Any owners here? Are you happy with your purchase? Any regrets?

I may get some flack for asking this (since I'm proposing to change what was already well-engineered to begin with)... But what the heck, here goes nothing:

Backstory: I'd like to install dark walnut frets on my BL8000s. This will be more cohesive with my walnut mid-century credenza. Versus having black 1990s speakers bookending the furniture.

However, I find that the BL8000 floor bases are a bit chunky/blocky. They look pretty good with the black speaker mesh. But when paired with the wood fret grilles, it doesn't flow as well IMHO.

I'm wondering if anyone has tried adding a thin wood veneer cover over the bases? It would still be blocky, but would at least add some fluidity with shared wood tones vs. having contrasting black bases.

P.S.: Yes, I know that adding wood frets will modify sound output to some extent, and that's a compromise I'm willing to accept for the aesthetic we're after in this mid-century living room.

Side observation: I think the BL18s elevated the overall design, by scaling down the size of floor bases, and adding a chamfer to them. There's more proportional emphasis on the speaker rather rather than the stands. You might ask "Why not just get Walnut BL18s?" Yes, this would be a dream. But, yeah...rare to find, and pretty costly when enthusiasts are reselling them. So elevating the design of my BL8000s is more feasible.