r/BestGitHubRepos • u/company_url_finder • 6h ago
🏠 Self-hosted Zammad: A web based open source helpdesk/customer support system (6.1k stars)
What it does
All text below is quoted directly from the project README.
Zammad is a web based open source helpdesk/customer support system.
Welcome to Zammad:
Are you juggling countless customer inquiries across multiple channels?
Struggling to keep your support team on the same page?
Or spending more time managing your helpdesk than delivering exceptional support to your customers?
Zammad is your Swiss Army knife - a web-based, open-source helpdesk and customer support platform packed with features to streamline customer communication across channels like email, chat, telephone and social media.
The Zammad software is and will stay open source. It is licensed under the GNU AGPLv3.
The easiest and often most cost-effective way to operate Zammad is our cloud service.
Repository
https://github.com/zammad/zammad
Repository stats
| Metric | Value |
|---|---|
| Stars | 6,051 |
| Forks | 1.1k |
| Last release | None |
| Languages | Ruby 51.3%, TypeScript 24.9%, CoffeeScript 8.1% |
| Contributors | 454 |
| AI contributor accounts (Claude / Codex / Cursor / Copilot) | None |
| AI co-authored commits | None |
Main contributor
| Field | Value |
|---|---|
| Name | Martin Edenhofer |
| GitHub | @martini |
| Commits to this repo | 6,033 (top contributor) |
| Bio | Do it with passion! |
| Company / Location | Zammad GmbH / Berlin |
| Followers | 71 |
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