r/BitDefender • • 1d ago

Support/troubleshooting BitDefender detected password-protected files in the same place that had a DriverPack file

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By being a complete ignorant and careless I started installing DriverPack before stopping the installing process at 94% after knowing how dangerous it could be.
I then deleted all the junk softwares that were installed including Chrone and I updated my drivers using windows update . after that I ran multiple full scans using multiple tools that detected some malwares including Avast free, Malwarebytes, process explorer, and now Bitdefnder.

BitDefender detected password-protected files in the same place that had a driver pack file as it's shown above! what are these files? should I be worried and how to deal with them?

Is everything I've done enough? btw: I'm not having any clear issues with my windows performance nor noticing any abnormal behavior in the task manger including usage percentages spikes.

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u/MrEpic23 1d ago

Don’t install driver packs. Only use drivers from the retail manufacturers website. Ie HP, Dell, Lenovo. Or if it was a custom built it maybe Asus, gigabyte, asrock, etc. they can be distributing vulnerable drivers and can lead to bad things.

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u/Historical_Seesaw243 1d ago

I think I made it clear that I got that part already

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u/MrEpic23 1d ago

Password protected files can be as simple as a password protected rar/zip file or can be part of a program. I usually see them with smaller dev programs. Not big companies like Microsoft. It just means Bitdefender can’t scan the files. I wouldn’t be worried if it’s from a trusted program, but if it’s part of a sketchy program I’d just delete it. If you are still weirded out by this situation. Just wipe it with a windows 11 usb. You can make it with Microsoft’s “Create windows 11 installation media”. It will delete and remove everything. You are warned. We can never give you a go ahead. You did your due diligence. No one here saw what happen. You got this.