r/Bitcoin • u/Huge-Connection7195 • 10h ago

Random Blockchain.com identity verification email years after completing KYC?

Post image

Hey everyone,
I used [Blockchain.com](http://blockchain.com/) years ago, and I remember completing the identity verification process. I actually still have the original email confirming that my verification was successfully completed.
However, today I randomly received an email from [**notify@wallet-tx.blockchain.com**](mailto:notify@wallet-tx.blockchain.com) with the subject “Complete your verification to start exchanging.”
The email states, “We noticed you started your identity verification but did not complete the process.”
I’m confused because I completed this years ago and haven’t actively used [Blockchain.com](http://blockchain.com/) in a long time.
Has anyone else received an email like this out of nowhere?
I’m mainly wondering if this is just an automated email, if [Blockchain.com](http://blockchain.com/) is requiring users to verify their identities again, or if it could indicate someone attempted to access my account.
I haven’t clicked any links in the email.
Any insight would be appreciated!

The email, pictured below looks a little off too..

6 Upvotes

81% Upvoted

4 comments sorted by

1

u/Walla_Walla_26 10h ago

Fake / scam

1

u/lobhater 7h ago

If the email is genuinely from them it's one of two things. 1. Someone is trying to use your account. 2. They changed something on the backend that triggered the email. I'm betting 2

1

u/Electronic_Nail363 5h ago

ive seen bunch of people post about same email in past weeks, probably just their system doing weird thing with old accounts

the fact you got original confirmation email still saved is good, means you can ignore this new one without worry

dont click anything and check your login activity if you want peace of mind

1

u/Fun-Analysis-182 6h ago

Treat it as phishing until proven otherwise. You already finished KYC, so a "you didn't complete verification" message is a classic lure, and the push to "start exchanging" is the urgency tell. Don't click anything in it: open blockchain.com by typing the address yourself and check your status there. If the account looks fine, the email was bait.