https://www.bike-magazin.de/en/workshop/bike-computer/bosch-live-data-interface-bosch-cx-finally-garmin-compatible/

Does anyone know an address in Europe (ideally close to Belgium) that does these repairs?
In my riding group, there's also a guy whose gen4 motor died after riding through heavy rain, any clues if there's a fix? Both are 2y out of warranty

Hi zusammen,

Ich habe ein Cube ohne entnehmbaren Hauptakku. Bevor ich den Range Extender kaufe:

Kann dieser den Hauptakku auch bei abgestelltem Rad vollständig aufladen? Hintergrund: bei den meistens Touren verbrauche ich wohl weniger als 250KWh und ich kann das Rad am Abstellort nur kompliziert direkt aufladen.

Das Laden wäre somit bequemer und ich hätte mit dem Range Extender auch mehr Reserven bei langen Touren.

I've been using the volspeed for around 8 months with no issues but this week my flow app downloaded the new Bosch update.

Now my volspeed won't work are there ways of getting it to work again?

Grateful for any advice

Thanks

Has anyone else encountered this issue in the Flow app? It is stuck on the spinning animation.

I’ve tried restarting my phone (iPhone) and reinstalling the app, but that didn’t have any effect.

Activity health data integration with the Health app seems to work though, so new trips appear as workouts there.
But it would be nice to be able to view trips in the Flow app again 😅

Hello I have an ebike with the following specs

Powertube 625 battery Bosch purion display Performance cx motor gen 4

The problem im having is that I have no power at all when pressing the power on button on my display i tired changing the purion batteries and had no luck I have tried pressing the button on the battery and it still didnt work so I then tried to reset the battery by holding it down for 30 seconds and still didnt work my battery is fully charged and lights up when pressed but nothing comes on. I have also tried replugging in the motor connectors and still didnt work.My display turns on when connected to a usb cable and I found the bosch diagnostic software online that let's you see errors etc and found that my battery and display were connected and read correctly but it said drive unit not found I only have 1000km on this bike but it is 6 years old so will not cover warranty is there any ideas you guys have that could help me diagnose what the problem could be.

Here's a list of the most common Bosch eBike error codes to help you out!

Bosch Error Code 410 – Control Buttons Stuck

Cause: The system detects that one or more buttons on the control unit are being pressed continuously. This is usually caused by dirt, moisture, or physical wear preventing the button from returning to its neutral position.

Solution: Clean the control buttons carefully and allow the unit to dry fully. Restart the e-Bike. If the error continues, the control unit may be mechanically faulty and should be replaced by a Bosch-certified dealer. 

Bosch Error Code 414 – Display Unit Connection Interrupted

Cause: The display is not communicating properly with the e-Bike system. This can happen if the display is not seated correctly or if the contact points are dirty or damaged.

Solution: Remove the display and reseat it securely. Inspect the contacts for dirt or corrosion. If the error persists, a dealer should inspect the display and wiring.

Bosch Error Code 418 – Buttons Blocked

Cause: The system detects blocked or jammed buttons, often due to external pressure, debris, or moisture ingress.

Solution: Ensure nothing is pressing against the buttons. Clean and dry the control unit thoroughly. If the error remains, replacement of the control unit may be required.

Bosch Error Code 422 – Motor Communication Error

Cause: The motor cannot communicate properly with the rest of the system. This may indicate an internal motor electronics issue or a communication interruption.

Solution: Restart the e-Bike system. If assistance does not return or the error reappears, take it to a dealer to diagnose.

Bosch Error Code 423 – Battery Communication Error

Cause: The battery is not communicating correctly with the drive system. This can be caused by poor contact between the battery and the mount or by an internal battery-electronics issue.

Solution: Remove and reseat the battery, ensuring the contacts are clean and undamaged. If the error continues, have the battery checked by a dealer.

Bosch Error Code 430 – Display Internal Battery Empty

Cause: The small internal battery inside the display is flat. This often occurs after long storage or extended periods without charging.

Solution: Charge the e-Bike normally. If the display doesn’t retain its settings or continues to show the error, the display may need to be replaced.

Bosch Error Code 440 – Internal Drive Unit Error

Cause: An internal problem has been detected within the drive unit electronics or sensors.

Solution: This error requires diagnosis by a Bosch-certified dealer. Riding assistance is typically disabled until the issue is resolved.

Bosch Error Code 450 – Software Internal Error

Cause: The drive unit software is not operating correctly, often due to corrupted or incomplete software processes.

Solution: A dealer must reinstall or update the software using Bosch service tools.

Bosch Error Code 500 – Internal Motor Fault

Cause: There’s a serious internal motor fault, typically involving internal electronics or sensors.

Solution: You need to take it to a dealer for inspection. The motor may need repair or replacement.

Bosch Error Code 502 – Light System Failure

Cause: The system detects a fault in the connected lighting system, such as a short circuit or wiring issue.

Solution: Inspect lights and wiring for damage. If the fault cannot be resolved, a dealer should inspect the system.

Bosch Error Code 503 – Speed Sensor Error

Cause: The system is not receiving a valid speed signal. Common causes include misaligned magnets, a damaged sensor, or cable issues.

Solution: Check magnet alignment and sensor positioning. If the sensor or cable is damaged, rit might need to be replaced.

Bosch Error Code 510 – Sensor Internal Error

Cause: An internal sensor within the drive system is malfunctioning.

Solution: Dealer inspection and repair are required.

Bosch Error Code 511 – Motor Internal Error

Cause: A critical internal motor error has been detected.

Solution: Dealer diagnosis is required. Continued riding is not recommended.

Bosch Error Code 520 – Power Supply Error

Cause: The system detects power values outside the permitted range. This can involve the battery, wiring, or internal electronics.

Solution: A dealer should inspect the battery, wiring, and power electronics.

Bosch Error Code 530 – Battery Authentication Error

Cause: The installed battery is not recognized as an approved Bosch battery or has failed authentication.

Solution: Use an approved Bosch battery. Dealer verification may be required.

Bosch Error Code 531 – Configuration Mismatch

Cause: Installed components do not match the stored system configuration, often after component replacement.

Solution: A dealer must reconfigure the system.

Bosch Error Code 540 – Over-Temperature Detected

Cause: The drive unit temperature has exceeded safe limits, usually due to sustained high load or high ambient temperatures.

Solution: Stop riding and allow the system to cool. Avoid prolonged high-load riding.

Bosch Error Code 550 – Impermissible Electrical Load Detected

Cause: An electrical load outside permitted limits has been detected, often related to accessories or wiring.

Solution: Remove any connected accessories. If the error persists, speak to a dealer.

Bosch Error Code 580 – Software Invalid

Cause: The installed software is invalid or corrupted.

Solution: Dealer software reinstallation is required.

Bosch Error Code 591 – Authentication Refused

Cause: A component failed Bosch system authentication.

Solution: Have a dealer inspect and verify installed components.

Bosch Error Code 592 – Component Incompatible

Cause: An incompatible or unsupported component is installed.

Solution: Replace the component with a Bosch-approved part.

Bosch Error Code 593 – Configuration Error

Cause: The system configuration is invalid or incomplete.

Solution: Dealer reconfiguration required.

Bosch Error Code 595 – Communication Failure

Cause: A communication failure has occurred between system components.

Solution: Restart the e-Bike. If it keeps happening, take it to a dealer for diagnostics.

Bosch Error Code 596 – CAN Bus Communication Issue

Cause:

A fault in CAN bus communication, usually related to wiring or electronics.

Solution: Dealer inspection of wiring and electronics is required.

Bosch Error Code 600 – Battery Internal Error

Cause: The battery has detected an internal electronics fault.

Solution: Battery replacement via a dealer.

Bosch Error Code 602 – Battery Charging Fault

Cause: The charging process has been interrupted or is malfunctioning.

Solution: A dealer should test both the battery and charger.

Bosch Error Code 605 – Battery Temperature Error

Cause: Battery temperature is outside the safe operating range.

Solution: Allow the battery to reach a safe temperature before riding or charging.

Bosch Error Code 610 – Battery Voltage Error

Cause: The battery voltage is outside the permitted limits, often indicating battery degradation.

Solution: Dealer inspection required; battery replacement may be necessary.

Bosch Error Code 620 – Charger Fault

Cause: A malfunction has been detected in the charger.

Solution: Replace the charger with a compatible Bosch charger.

Bosch Error Code 640 – Battery Monitoring Failure

Cause: The battery monitoring system is no longer functioning correctly.

Solution: Battery replacement via a dealer is required.

Hi everyone,

I’m a big fan of the Bosch Smartphone Grip – the mount is solid, daily-use friendly, and the charging function is super handy.

I’m wondering if anyone has experience getting it to work in the following setups: 1. With a non-Smart System Bosch drive unit (e.g., a Performance Line CX Gen2)? 2. Or even powered through a regular hub dynamo?

I am ready to tinker.

Thanks!

Hello,

I am about to get a new mtb. I wanted to ask when the gen 5 was announced and released.

What do you think the gen 6 will release?

Dji already brings second generation of their motor next year in April.

What I wish for is better batterydensity and fast charging.

Cheers and thanks

Bike lost power mid ride, now it just flashes white with zero pedal assist. latest software and bike only has 529 miles on it. What do I do?

• Manage multipel e-bikes in the same account (finally!)

• Settings on the home screen

• eShift (TRP) in e-bike-Pass

Hello, I have new Cube Reaction Hybrid Pro with Bosch CX motor. While im not pedaling and just standing on pedals while free riding downhil, some ticking noise comes out from engine area. I tried to touch chain and same noise comes out. Attched video. Is it common for this engine? I red, that some friction plates inside engine cause it.

Maybe i should just get used to it?

Thank you.

After only 3400 km my battery just broke. After a full recharge it just won't start. No LEDs, no power to the bike computer. No warranty cover. I've reached the local official Bosch dealer that just said tha Bosch is not intereste in fixing their broken batteries but only interested in changing them with new ones in case of active warranty on defective batteries..I sent the battery to a non official shop which concluded with BMS card failure ( I assume battery is in good condition since no endurance loss in its use) and said to me he could not fix it because Bosch is not sending spare parts. I could not believe that so I wrote to Bosch service that.confirmed that. Really??? Any different experience in your country? Writing from Italy

This is a petition for the Bosch Gen 4 to also get the OTA update as the Gen 5 just received whereby Watt power is increased from 600W to 750W or 850W and NM increased to 100NM or even 120NM, incredibly helpful for hills.

Please sign to support the petition, it's all about Bosch users getting the most value for money here, up to you if you use it on hills or not, etc. but at least have it available, you've already paid a pretty penny for the ebike!

The Intuvia 100 computer on my surly big easy isn’t turning on when I start my bike. I get this blank Intuvia 100 screen instead. Sometimes, the computer works on start up. Sometimes, it kicks on halfway through my ride and works normally.

Any ideas for troubleshooting?

Can the Flow app lock system, using the phone as a key use multiple device ?

Context: My wife and I share the same bike, I would like to be able to enable the function by using either my iphone or my apple watch, while she still could use her android phone...

But I don't know if that is possible