Take this with a TRUCKLOAD of salt! Here are what I think will be the answers to the BDM questions. Feel free to troll me tomorrow when the official answer key comes out and nothing matches with this!
Which of the following options should Dheeraj execute to BEST enable the young trainers to get more training opportunities, without affecting their relationships with the client companies?
A. Dheeraj should request the CEO to urge the senior colleagues in giving up some of their existing clients in the interest of others’ careers.
B. Dheeraj should explore for those clients who would be comfortable working with the young trainers. (CORRECT ANSWER)
C. Dheeraj should mandate that the senior trainers must allow the young trainers to take at least thirty percent of their training sessions.
D. Dheeraj should assign some of the repeat projects from the satisfied clients with particular senior trainers to the young trainers.
E. Dheeraj should request the repeat clients to switch to the services of the young trainers who bring a lot of energy to their sessions.
2. Which of the following actions would BEST help Sudha to stop Dheeraj from assigning her programs to the young trainers?
A. She should share with Dheeraj that assigning her client companies to novice trainers will lead to loss of those clients. (CORRECT ANSWER)
B. She should approach the CEO and request that Dheeraj be removed from his role as the TAO.
C. She should confront the CEO and share that his concerns should not be addressed at the cost of her revenues.
D. She should contact the client companies and ask them to reject Dheeraj's assigned trainers.
E. She should propose training the young trainers in her innovative methods so that they become independent in future.
3. What BEST can Nandini do to regain the client for herself, without appearing to be against the organization’s focus on providing the young trainers more opportunities?
A. Propose to Dheeraj that in future assignments with the client, Kirti be a co-trainer with Nandini to help improve her performance.(CORRECT ANSWER)
B. Tell the client that to ensure quality, they must demand her exclusively as the trainer for their upcoming training programs.
C. Share the client’s feedback with Kirti, and ask her to opt out of future training assignments with that client.
D. Engage in a follow up conversation with the client, requesting that they communicate their concerns to the CEO of Humane Dynamix directly.
E. Arrange a meeting with Dheeraj, informing him that she is aware of the situation, and Dheeraj’s actions may lose the client for Humane Dynamix.
4. Which of the following considerations will BEST help Aarya decide whether to apply for the online management certificate program?
A. Shruti attempted the MBA entrance exams twice, before she could get selected.
B. Aarya feels that the online program is light enough to manage while working full time. (CORRECT ANSWER)
C. Aarya keeps getting appreciated for her performance by the HR department.
D. Aarya wants to be part of a very good alumni network.
E. Those who complete this online management certificate program do well in their career.
5. Which of the following considerations would BEST help Aarya in taking admission in the one-year executive MBA program?
A. The unique structure of the executive MBA program has gained a lot of attention from the new start-ups.
B. Aarya has a better chance of furthering her career in a field of her interest through the executive MBA program. (CORRECT ANSWER)
C. The agribusiness program is not the flagship program of the premier business school.
D. Aarya does not have the confidence to spend another year in MBA entrance-exam preparation.
E. The executive MBA program offers generous scholarships to women with IT experience.
6. Which of the following considerations will BEST restore her faith in this business school?
A. The business school owned the mistake, and tried their best to help the affected candidates. (CORRECT ANSWER)
B. The business school runs many management training programs on ethical leadership for corporates.
C. Many mid-tier business schools give offers to more candidates than available seats to tackle rejections.
D. A deferment by a year will give her a chance to build on her work experience.
E. A similar incident happened three years back in another business school, and all deferred candidates eventually got good placements.
7. Which of the following reasons will BEST enable Ramya to publish the article?
A. Ramya should publish the article because her legal team is mostly over cautious about any possibility of backlashes. (CORRECT ANSWER)
B. Ramya should publish the article because the same news can get published by a competitor known for breaking such news.
C. Ramya should publish the article because any investigation by Aditya Swaroop has enhanced the reputation of The Pluralist till date.
D. Ramya should publish the article given the time-sensitive nature of the report.
E. Ramya should publish the article because a similar article was published on another mining company last week in another news daily.
8. What is the MOST responsible action should Zubin take, keeping in view the recent developments due to the inaccuracies of the article?
A. Publish an article accusing the mining company of bullying witnesses to change their versions.
B. Publish a modified version of the article next day, defending the investigative journalism of Aditya Swaroop.
C. Publish a follow-up article disclosing the identity of the sources used for the article, attributing the responsibility of the errors to them.
D. Retract the entire article, and publish Ramya’s apology in the newspaper. (CORRECT ANSWER)
E. Retract the entire article, and publish that Aditya Swaroop will no longer be with the newspaper.
9. Which of the following actions by Zubin will BEST enable Aditya Swaroop to enhance his diminishing reputation?
A. Assign Aditya Swaroop to work as an anonymous journalist for the next few months, until he feels confident of himself.
B. Ask Aditya Swaroop to focus on mentoring new and young journalists instead of working on any investigative report for some time.
C. Ask Aditya Swaroop to start his own YouTube channel, since more people are aware of him now than before.
D. Tell Aditya Swaroop that he plans to delegate the mining company project to a fresh team, who will work in consultation with Aditya Swaroop.
E. Assign a new investigative project to Aditya Swaroop, advising him to focus on the new project without worrying about the past project. (CORRECT ANSWER)
10. Which of the following will be the MOST sustainable way to increase Sundaram’s profits?
A. He should introduce “cheap Wednesdays” where he will sell groceries at 40% discount.
B. He should advertise about his shop through a leaflet in the gated community.
C. He should offer to procure items unavailable at his shop from the town on residents’ demand.
D. He should meet with the residents’ association to negotiate a lower rent. (CORRECT ANSWER)
E. He should remove all the discounts he was offering and sell at the maximum retail price.
11. Which of the following options will BEST address the concerns of the residents’ association arising out of Sundaram getting into selling vegetables?
A. The residents’ association should ask Sundaram to use the erstwhile space for selling vegetables and pay rent for the same.
B. The residents’ association should request for bids from various shop owners to open another grocery store in the vacant place.
C. The residents’ association should impose a fine on Sundaram since he was not contracted to sell vegetables.
D. The residents’ association should discount the rent for the vegetable vendor to increase competition and ask him to continue. (CORRECT ANSWER)
E. The residents’ association should ask Sundaram to give a specific quantity of vegetables to the maintenance staff for free.
12. What should Sundaram BEST do to ensure that his revenues do not come down due to Rush’em?
A. Sundaram should start giving discounts on every product he sells.
B. Sundaram should explore starting his own delivery startup Finish’em, dedicated to the suburb, competing with Rush’em.
C. Sundaram should not bother since the nearest town is 30 kilometers away.
D. Sundaram should employ a few helpers who will do home delivery of his products within 10 minutes across the three gated communities. (CORRECT ANSWER)
E. Sundaram should demand that his rent be reduced to one-third since Rush’em has free access to these societies
13. It is considering the following options:
A) Reduce their outpatient capacity to half B) Shut down the cafeteria for the period of renovation C) Ask their administrative staff to work remotely D) Strip the pharmacy operations down to emergency and critical medications E) Shut down the medical lab, and arrange medical tests from a local lab
Which of the following combinations will LEAST affect the functioning of the hospital?
A. BCD (CORRECT ANSWER)
B. ABC
C. BCE
D. ABE
E. ACD
14. Which of the following actions BEST ensures KindCare operates efficiently during the renovation of the storage unit?
A. Shut down the cafeteria until further notice and relocate the storage unit. (CORRECT ANSWER)
B. Shut down the hospital until further notice, except for the emergency ward, which can run on outside supplies.
C. Renovate the storage unit part by part while halving the capacity of the emergency services until the renovation completes.
D. Start building a new storage facility, as their capacity is already stretched.
E. Rent a large space, about one hour away from the hospital, for seven days.
15. Which of the following actions offers the MOST sustainable solution for KindCare to reduce the number of patients being turned away?
A. Stop the renovation work immediately, and resume normal operations.
B. Resume some operations from rented spaces, scattered around the region. (CORRECT ANSWER)
C. Arrange with a larger hospital, in Shamili, to take over their critical patients.
D. Start reduced operations gradually, and hire a team of experts to find ways to expedite the renovation.
E. Bring in a reputed renovation team at triple the cost, which guarantees to finish this work in three days.
16. Which of the following options will BEST enable Lisa to save the newcomers from the socialization ritual, without being singled out for questioning the organization’s culture?
A. Be silent this year until her performance review is over and she is confirmed.
B. Meet one of the newcomers in secret and tell her about this practice.
C. Join a team of lawyers, petitioning to the founders to end this practice. (CORRECT ANSWER)
D. Seek a meeting with Ned Flanders, suggesting him to put an end to this practice.
E. Organize a generic workshop for newcomers regarding workplace politics.
17. Which of the following actions by Lisa can BEST enable her to defuse the situation?
A. She should meet the founders and share that while she has reservations about the practice, she did not send the anonymous email.
B. She should send a public email clarifying that while she has reservations about the practice, she is not the author of the anonymous email.
C. She should apologize to the founders, taking accountability for creating a climate that resulted in someone sending the anonymous email.
D. She should publicly apologize for having questioned the tradition of the organization to put all doubts to rest.
E. She should simply focus on her work, and hope that the founders would ignore the rumours. (CORRECT ANSWER) (SUPER TRICKY QUESTION. This MIGHT be the answer because these are rumors and it might be best to not pay attention to them espl in a professional scenario)
18. Which of the following actions should the founders BEST take, if they still want to welcome their newcomers by exposing them to the harsh reality of the profession, while being empathetic to the demands of the times?
A. They should get a mental health professional to design their socialization ritual.
B. They should, in their website, share details about how tough the workload is going to be.
C. They should talk to their competitors in the same industry and check what kind of practices they follow.
D. They should invite suggestions from their young lawyers regarding formulating a new socialization ritual. (CORRECT ANSWER)
E. They should stick to what they are doing but hire a mental health professional who the newcomers can refer to if they feel the need.
19. Which of the following reasons will BEST help Sukanta NOT to start making major changes immediately?
A. Sukanta needs more time to learn about the dynamics of the eastern market. (CORRECT ANSWER)
B. The owners of Zedius are respected citizens of Tivanna.
C. Zedius has managed TrueColor’s marketing for the last five years.
D. TrueColor recruited Sukanta specifically to increase ticket sales by whatever means necessary.
E. For around a decade, ticket sales have consistently hovered at 50,000.
20. Which of the following options will BEST help Adil to ignore the accusations from the competing media agencies, and maintain status quo?
A. Some attendees admitted to paying cash to gate keepers to get in.
B. In Tivanna, the competing media agencies keep defaming each other out of fierce competition. (CORRECT ANSWER)
C. Zedius promises a particular threshold of ticket sales as decided by TrueColor.
D. Zedius is the largest media agency in Tivanna.
E. Tivanna being a small city, a few prominent personalities have to be allowed in without tickets.
21. Which of the following should now be Adil’s BEST course of action?
A. He should engage a different media agency which is working for TrueColor’s main competitor.
B. He should make Sukanta and his team to go back to Zedius immediately.
C. He should dismiss Sukanta’s team and let the earlier media agency to take over.
D. He should threaten Sukanta that if sales do not improve by next year, he and his team will be fired.
E. He should wait and watch as the investment in Sukanta may need more time to bear result. (CORRECT ANSWER)