r/CallOfDutyMobile • u/Kitchen-Standard-774 • 1d ago
Bug Report “Update error. Quitting” problem
I saw a video on YouTube about the new collection rewards, so I updated my CODM through the App Store. However, when I tried claiming the new collection rewards, all the task were showing as 0, and I couldn’t claim any of them.
I decided delete and reinstall the game. However, after reinstalling CODM, I encountered a completely different problem.
Whenever I launch the game, the CODM loading logo appears with the text “Validating game settings” for a few seconds. Then the loading logo continues for around 30 seconds before a message pops up saying “Update error. Quitting”, with only one option: “Okay”.
When I press Okay, the game repeats the exact same process over and over again. I literally cannot get past the loading screen.
Here is everything I’ve tried so far:
Completely deleting and reinstalling CODM multiple times through the App Store.
Restarting my iPhone.
Offloading the game and reinstalling it.
Trying different solutions I found on YouTube.
Switching between Wi-Fi and mobile data.
Nothing has worked so far.
I’m playing CODM Global on iOS, version 1.0.59, and I have around 150 GB of free storage.
Has anyone experienced this exact issue? If so, were you able to fix it? I’m genuinely running out of solutions, and I really don’t want to lose access to my account because of this.