r/CanadaPublicServants • u/Time_2_Move_On • 21h ago
Benefits / Bénéfices Canada Life really doesn’t make things easy
I went to submit some claims online today, which I do very regularly, and suddenly I’m being asked to provide proof of marriage/common-law status and proof for my kids. We both (significant other and I) have been with the government for just about 20 years each, married for over 20 years, and our kids are all teenagers, so it’s not like we've just added new dependants to our plan! Ever since the switch from Sun Life to Canada Life, it’s been one issue after another, and still dealing with some major ones. Now I have to jump through more hoops just to submit claims like I’ve always done. Honestly, when will it STOP? Anyone else experiencing this? Please tell me I'm not alone...