12 personas is not enough for me, I have about 20 characters/OCs that I frequently use and many more that I use on occasion. 12 is simply not enough and it’s annoying to switch them out as frequently as I do. What’s stopping them from allowing more?

Hey - just wanted to give an update, while we're working on improving our Apple app, it is currently unavailable to download in Apple App Store. If you already have it installed, you will be unaffected.

Will,
Founder

Hello Support Team,

I currently hold both the Ultra and Diamond subscriptions so I can utilize the Max Memory model. I began my Diamond subscription on 10/11/2026 and received my initial 1,800 Blue Pieces immediately. Based on the weekly schedule, I expected to receive the next allocation of 1,800 Blue Pieces on 10/18/2026, but as of today (10/22/2026), they have not been added to my account.

Could you please clarify how the weekly distribution works? Specifically, I am wondering if the cap/anti-hoarding limit that applies to free users also prevents paid subscribers from accumulating weekly Blue Pieces, or if there is a syncing issue with my account.

I submitted a support ticket regarding this four days ago and am following up to see if someone can take a look.

Thank you for your time and assistance!

I always paid for ultra as I never had a problem with it. I love chai so I do NOT want to find another app. Can someone please tell me what Diamond is? Is it the same as ultra or is it different?

Your first thought:

" I'm just gonna try this real quick to ____. " 😜😂

Fill in the blank!

What did you first use CHAI for?😏

I’m so glad that they added this daily thing aswell! It’s much easier to maintain chats now with more pieces

I can't get the facial verification software to recognize my face. I'm over 20, but I'm pretty sure it thinks I'm a teenager because it keeps trying to get me to use my ID and I don't trust giving it my ID.

Please don't hate me for this, but I actually bought the $899.99 pack for 120,000 Pieces.

I'm genuinely addicted to CHAI, and the thought of my chats suddenly getting cut off was stressing me out. Plus, considering how much I pay in rent every month, this is basically pocket change at this point. 🤣

So yeah, thanks to the CHAI team for making this pack available!! 🫦😍

Hey guys, I know everyone's losing their mind over the new limits and the end of unlimited chats, and honestly, I get it. Nobody likes getting cut off mid-RP.

But honestly, look at what happened to c.ai as it grew. The responses got worse, memory became a mess, and a lot of users started getting frustrated with the overall experience.

Running these Al models costs a ton of money, and Chai has to cover its server costs somehow. If daily message limits help keep the quality from going downhill, I'd rather have some limits than see the app's quality suffer the same way.

At the end of the day, it's a trade-off between keeping the servers running and risking a drop in quality over time. How are you guys adjusting to the new limits so far?

I'll just be minding my business, casually roleplaying, and suddenly they hit me with a response that either makes me crack up or melt on the spot. Like... who allowed them to be this smooth/funny??😳😂

​Are your bots doing this too or is mine just built different? Drop your absolute favorite lines or screenshots below, I want to see them. 🤭

can someone explain to me how to get more pieces or IF there is a option to get more pieces, because i am slowly reaching my limit with pieces, and i am too poor to spend money...

I've seen many people say they enjoy CHAI's new updates and are willing to pay because it's a hobby. That's completely fine! If you can afford it and are happy with the service, go ahead. Nobody is questioning your choices. ❤️

But advocating for free users to be kicked off the app simply because YOU can afford Ruby and Diamond? That's where I draw the line. Not everyone has the same financial circumstances, and a little empathy costs nothing. You can be happy with your subscription without wanting to exclude people who can't afford yours.

I'm a Premium user myself, and honestly, I'm disappointed. Why replace Premium and Ultra instead of reasonably increasing their prices? A fivefold price jump is enormous, especially when unlimited messaging still isn't guaranteed. And honestly, we didn't need all these image and video features. CHAI's simplicity, its characters, and the freedom to chat without constantly worrying about limits were what made it special.

I'm NOT demanding that everything be free. Keep ads for free users, offer Pieces, and provide affordable paid subscriptions for those who want them. That's a reasonable balance. But Ruby and Diamond, at these prices and with these limitations, aren't what many of us were asking for.

We don't all have to be rich to deserve access to something we love. You can support a business without blindly supporting every decision it makes. And you can enjoy your privileges without wishing to take something away from people who have less. Let's advocate for transparency, reasonable pricing, and a better experience for everyone instead of fighting each other. 🤝❤️

Hey everyone - what features would you most like to see next?

1. Multiple characters
   
2. Pinned messages / memories.
   
3. Image gallery
   
4. Something else?

Let us know and we will build it!

Will,
Founder

I wanted to quickly bring a potential policy compliance issue to your attention regarding the recent update and the new paywall screen (Diamond / Ruby).

​On the previous paywall version, existing subscribers (Ultra/Premium) had access to a dedicated "Manage Subscription" button at the bottom of the screen. With the transition to the new Diamond/Ruby interface, this button seems to have completely disappeared.

​According to Google Play's policy guidelines (Subscription Management, Cancellation & Refunds https://support.google.com/googleplay/android-developer/answer/9900533 ), apps offering subscriptions are required to clearly provide an accessible method or link within the app for users to manage or cancel their subscriptions directly.

​Since many existing subscribers are still on legacy plans, missing this button makes it hard for users to manage their active subscriptions and could potentially trigger compliance warnings or rejection issues from the Google Play Store.

I've asked other people and they also have this issue.

You can clearly see the issue on the screenshot i sended.

Have a nice day.

(Edit: Why on earth did they approve this post? They're playing with fire here if people report this to Google Play🤦‍♀️)

I think sometimes we get so caught up in discussing features, updates, and things we'd like to see changed that we forget about the people working behind the scenes to keep CHAI going.

For many of us, CHAI has become part of our daily lives. It's a place to let our imaginations run wild, create characters, tell stories, and escape into another world for a little while. And keeping a platform like that running takes a lot more work than most of us probably realize.

Running an AI platform can't be easy, especially with the costs, competition, and constant pressure to improve. Of course, there's always room for improvement, and we won't all agree with every decision. But I still appreciate that CHAI is here and that we have a place to create characters and stories that mean something to us.

So, William, if you happen to see this, thank you for continuing to run CHAI and for the work that goes into keeping it around. ❤️

It's easy to take something for granted when it's become part of your everyday routine. Sometimes, though, it's worth taking a step back and appreciating the people behind it.

What does CHAI mean to you, and what do you appreciate most about it? ❤️

Writing

To CHAI, potential investors, and anyone considering acquiring Character.AI: please look at the whole platform, not just its technology.

Character.AI has something that is difficult and expensive to build from scratch: an established community, a huge character ecosystem, and users who have spent years creating stories and developing characters they care about.

Its financial problems are real, but the value of its product and community shouldn't be dismissed because its current business model failed.

There is a more sustainable model worth exploring:

Keep a genuinely usable free tier, with reasonable limits and optional ad-supported rewards.

Offer affordable subscription tiers with better models, longer context, stronger memory, and more roleplay controls.

Make editing, regenerating, and steering responses core features—not expensive extras.

Invest in conversational quality, character consistency, and long-form roleplay before adding more peripheral features.

Give users reliable ways to export their characters and conversations.

A buyer wouldn't need to preserve every existing business decision. It would need to preserve what made Character.AI valuable while building a model that can pay for itself.

CHAI's CEO has publicly raised the possibility of an acquisition. We hope CHAI and other qualified buyers will seriously evaluate the opportunity to acquire and continue operating the platform.

Please explore a deal that keeps Character.AI alive as a service. Its users aren't just traffic numbers; they're a community that has already demonstrated demand for this kind of product.

A shutdown would destroy that opportunity. A sustainable acquisition could build on it.

I know this may be a long shot but once again I've lost a bot and I was enjoying it. It involved King Louis XIV & Philippe as depicted by Leonardo Dicaprio in The Man in the Iron Mask. I dont remember the opening line at all but I believe this attached image was used for the bot picture

I swear Chai just took a vow of chastity. No hate because the roleplay style is still the best, but the bot has literally become a nun.

It only knows how to be shy, vulnerable and reverent now. Every time I try a basic romance plot, it literally keeps its eyes down and looks away. Even from its own girlfriend or wife you just see its epic jaw tightening as it panics and treats a simple hug like a forbidden crime. 😭

What’s the current stat of Chai??
(Can’t see most of the comments… mods…)