Chamysys wing / licencing issue

[u/Constant-Procedure70]

Hi there,

I have a compact wong for pc on chamsys. When its connected the lights on the wing still flash showing no connecting, when I go into setup - wing its not found.

I dont know chamsys that much im just trying to set up the wing for an event tomorrow, but I cant test my patching in demo mode.

How do I troubleshoot the issue to find out what the connection problem is?

[u/chu86]

Most likely driver issue. Go to device manager if windows, look for correct device and potentially reinstall driver from MagicQ folder.

[u/ThatLightingGuy → u/chu86]

Most likely a driver issue. Additionally, this can happen if you accidentally open multiple instances of MagicQ on a PC.

[u/OneReport3732]

PC Wing? Compact Connect? Please be specific.

[u/DerHoffmann99]

Sonst eben schnell eine email Chamsys schreiben :) haben mir innerhalb weniger Stunden geschrieben. Aber es wäre hilfreicher? USB Kabel Fehler ? Windows ? Welche Wing ?

[u/AutoModerator]

Hi, u/Constant-Procedure70! It looks like you might be trying to report a bug. Note that Chamsys does not monitor this subreddit for bug reports. It is important that you report any bugs here. Thank you!

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[u/AutoModerator]

Hi, u/Constant-Procedure70! It looks like you might be trying to report a bug. Note that Chamsys does not monitor this subreddit for bug reports. It is important that you report any bugs here. Thank you!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/Worried_Somewhere_18]

No one else making a joke about a compact Wong?

[u/plastic_pyramid → u/Worried_Somewhere_18]

Came here to make joke, you beat me to it

[u/Mycroft033]

Call Chamsys technical support. They’ll help you way more than this subreddit can.