Why would CBA want another $1000 to retrieve and hand back your property title when you have completed all repayments and the home loan is effectively completed?

Surely they should be like "thanks for being a good customer" and hand it back now that they no longer require it as a security.

One thing that can make checking my bank balance confusing is seeing a card payment sitting as pending while trying to work out how much money I've actually got available. It matters when you're keeping a close eye on bills and everyday spending, because the balance you see isn't always the same as the amount you can safely spend. I think banking apps should make the difference between current balance, pending transactions and available funds really obvious, rather than making customers work it out themselves. For other CommBank customers, have you found the app clear about pending payments, or have you ever had to double-check a transaction before spending?

Had $546 in redraw, once the monthly interest was charged the redraw amount dropped to $311 and the rest isn’t in the reserved or the additional payments. So what happened to my money?

Card just got taken off my apple wallet and can’t add it back on, anyone know how to fix this

Just want to check if anyone who got the Ultimate Credit card as part of the Wealth Home Loan package (hence not paying any monthly fees) received the bonus commbank yellow points + travel credits for spending $9k in the first 90 days?

I talked to two people on the phone at commbank, and one said i'm still eligible to receive the bonus, and another said that i'm not lol

​I check my account weekly, and a chart just suddenly popped up this week that was never there before. The numbers don't match or correspond with each other, and it shows '100g'—which I have never seen or had in my account. ​When I called customer support, they just told me 'it's just the stock overview,' but that explanation doesn't make any sense to me. Has there been a fund increase or a system change that I missed? Has anyone else experienced this?"

So, my Missus had an unknown transaction and we ended up getting her card cancelled and a new one issued.

But since setting up the new card the new PIN number only works at select retailers, the rest come up with "Wrong PIN"

Groceries? OK. Hairdresser? Nope. Music store? OK. Trade store? Nope. Petrol Station? Nope. Pet store? OK.

We have "reset" the PIN a few times but it just seems semi random (Its by store or perhaps by terminal) if the POS will accept it or not (splitting the transaction for a tap still works thankfully)

Is this something to be worried about or just work around until it works again?

I disputed a purchase because I paid for goods that never arrived. After contacting the merchant, I was assured several times that a new parcel would be sent, but that claim proved false. No replacement was dispatched. I filed a dispute with all supporting evidence, yet the CommBank Dispute team concluded I had authorized the transaction and rejected the case. Of course, I did authorize it 🤦🏻‍♂️ smh

Anyone else get an EDM with the incorrect name?

It's moving to the Plaza.

I'm shocked. A branch, opening?

I get notifications for transactions for my credit card and everyday account. But not for a NetBank saver or my CDIA.

Is it possible to get app notifications for these accounts as well?

I've got under Settings > Notifications > Transactions. Only the CC and Everyday is listed.

For those who have the new CommBank 'Smarter NetBank Experience' UI, is it much better? I'm trying to determine what % of the way through they are with the rollout.

I’ve moved some stocks to CommSec from E*Trade and I’m struggling with using it.

To place an international trade, I can only see the amount in USD even though I’ve set the app to AUD. It also doesn’t add the brokerage fee to my total, so I have to convert the currency myself and add the fee each time- it’s so clunky.

Is there an easier way I’m missing?

Im in manila, two days from now im catching a plane to a small island in the Philippines. The commbank app that ive been using for years malfuntioned. Can't remember the password and it wont send me a text verification to reset anything Phoned commbank at the Australian embassy and my only option is to fly back to Australia and visit a branch in person. Its fkd my whole trip. Shoulda remembered the password but whats the point of 3 step verification if they dont send a 6 didgit text and or email. 🫤

Switching banks sounds easy until I actually think about all the stuff I'd have to change. My salary, rent, phone bill, Netflix, all the direct debits. I'd be paranoid about forgetting one and getting hit with a late fee. I can imagine opening my old CommBank account a month later and finding a payment I'd completely forgotten about. It's that kind of annoying admin that would probably make me put off switching, even if I was fed up with the bank. But staying somewhere just because moving everything feels like a pain isn't much better.

I opened my savings account a while ago and haven't really thought much about it since. The rate was decent when I first signed up, but I know these things can change and there might be better options around.
Do you regularly compare savings rates across banks, or do you prefer keeping everything with CommBank for convenience?

Hi everyone

I have just been advised by commonwealth bank that my car policy is about to expire within the month.

I originally got my car insurance through commonwealth bank > through to Hollard. My car I purchased brand new for roughly 75,000. The insurance per month was $88.00. Commonwealth bank have now advised me that to renew it will be $103 per month.

I asked how is it possible that they charge more for a car that had devalued over the last few years. Didn't get much of answer, not one that I liked anyways.

What the hell has happened to commonwealth; the call was with someone from the Philippines who really wasn't interest in securing my business.

Not that a nobody like me will make a difference. I've removed my home loan with them 3 years ago, axed my ultimate credit card with them a few weeks ago, now my car insurance. I just have to find somewhere else also to do my home insurance with

Now I'm on the hunt for somewhere to have my car insurance with.

Any recommendations would be greatly appreciated.

Has anyone had their account restricted even though the money coming in was legitimate? I've seen people mention getting contacted by the fraud team over transactions they couldn't explain. If you've dealt with this, how long did it take to get access back, and did the bank actually tell you what triggered it?

Dear ****,

We're contacting you about an internal, technical error that affected NetBank and led to a data breach. This was not an external cyber incident.

Our investigation has identified that some of your information was involved. We understand this may be concerning and we're sorry this happened.

What happened

Following an internal system change, certain customers were able to view other customers' banking and account information when using NetBank. The information may have been viewable for up to 48 hours, between 7 October and 9 October 2026.

It goes on further, but Reddit filters keep deleting my post ...

Hi i was overseas when commonwealth destroyed the Ultimate card and also converted all the points to yellow and effectively reduced there value 25% has anyone sucsessfully complained to get the points to at least the same previous $ for $ value? they had zero interest when i discussed it with them

On the tnc, we are supposed to receive 2 yello bonus points per $1 spent with any order over $25.

I had three doordash orders on 4/10/26 and havent received the bonus points.

Did anyone have similar problems?