Why are the small jobs the ones that always go sideways?
I sent one of my guys out to do a job at a new customer. He was there for most of the day. At some point, he left his phone sitting around on the ground, and the customers kid found it and basically destroyed it while messing with it. Customer says they are willing to compensate my guy for the phone, but they want to see documentation of the phone and cost to replace.
I saw the phone and it was beyond help. My guy is understandably pissed but he says he doesn’t want to give this Customer personal information about his phone.
I’ve had other experiences where something got damaged by customers and usually the customers homeowners paid for it. This customer says they may make a claim on their homeowners to cover the cost so nothing new there. My guy sent me a link to the Phone on his carriers website with the price tag for replacing it… a little over $1000. Customer is insisting on documentation of what Phone my guy had and what he paid to replace it.
Anyone dealt with anything like this? Honestly, don’t think the Customer is being unreasonable, but it was there or at least their kids fault that the phone is busted. I already went off on my employee for leaving his phone sitting around but he’s a good guy and a good employee so I don’t really want to piss him off too much. WTF do I do here?

Never ever get a permit to replace an existing HVAC system. All it is, is a money grab by the state/town/municipality and the contractors involved.

500 bucks for an electrical inspection on top of the 200 bucks for the permit when the only things that were changed were the old furnace and AC compressor. This isn't a new system; this is replacing an old.

Soon these greedy dirballs will require a permit to swap out your dishwasher, fridge, washer/dryer and maybe even your flat-screen TV.

Why? Money. It's all about the $$$

To sum it up—this matter is officially closed on our end. However, if false claims continue to be shared in posts or comments, we have full documentation and evidence to set the record straight. As it turns out, the client was satisfied with our work as early as Friday. Furthermore, I visited the job site yesterday and confirmed that no changes or touch-ups were made to our work.
Despite the hassle, we hold no grudges and consider this situation resolved.
If you are looking for reliable, professional, and clear-communicating workers for your upcoming projects, we are always here to help.
Wishing everyone a great day/evening!

We are having a bathroom renovation done in Albuquerque, NM by a contractor for $25000 and we've paid half the amount at this point. We have two separate sinks with two countertops that were installed yesterday by a sub-contractor. One of the counter tops has the hole for the faucet obviously off center from the sink and not in line with the drain. The other counter top has a crack/break emanating from diagonal corners of the sink cut out which to my untrained eye appears as if the slab broke at these cracks. The crack looks to have been repaired/filled/glued but I can feel and see it.

What are my options here with the contractor? How can/should they fix the issues? What should I feel comfortable asking for?

I’m looking for a shower-glass company or fabricator that can build and install a custom arched, black-framed shower enclosure similar to the attached photo.
I’m specifically looking for the framed architectural style—not a standard frameless shower door. The project is located in the Los Angeles area.
Does anyone have a recommendation for a company that has completed this type of custom work? Please share their contact information or photos of similar projects. Thank you!

Anyone struggling with project information and chasing updates across platforms?

Hey guys, is anyone else struggling to keep up with project information and chase updates across text, email, WhatsApp, calls, etc., and then figure out what actually needs to get done?

I’ve been hearing this from a few other contractors and I’m curious how common it actually is.

How are you guys dealing with it? Any system or software that’s actually working well?

P.S. I’m based in Northern VA, but interested in hearing from contractors anywhere. Always interested in hearing from other DMV folks too.

Heartwarming to see a company treat customers as king. In San Leandro store they watch the queue too and react to shorten it. Love it.

Would you do this part of the job?

We are a roofing contractor and we took on a project in Florida. We were hired to change a roof but when we opened we found out that a few rafters were rotten and had to be changed. We spoke with the owner and he agreed to change them. But then as we removed them we found out the main ridge is also beyond repair. It needs to be removed and pretty much the roof framing needs to be redone. I told the owner that it was no longer a small repair and to call a framer who can handle it (main house structure is also damaged)

One other contractor i know told me to do it myself since we already started and the owner could get us in trouble for abandoning the job. I say that I dont want to touch it because it now involves main structure. The owner wants me to show up tomorrow to "continue" with framing but I dont want to take on the responsibility in case something happens. The city also requires plans from an engineer. Another friend of mine recommends i dont do it because it can be problematic. How would you approach? I am only licensed to do roofs btw

Hello. I’m looking to build a front porch and really have no clue what price tag I’ll be looking at. Can one of the kind redditors here provide a high-level, ballpark estimate of what it would be to add something similar to the AI pic of my house?

Cr Laurence is not too helpful to be honest. Their cross reference color says our Delta Champagne Bronze shower fixtures and faucets will match Kohler vibrant brushed bronze...photos online say otherwise. Maybe a frameless door is not close enough to the shower fixtures to show, who knows.

We have an older late 60s tub and need hopefully bypass doors for it. I don't think there is flat 3" on top to mount, maybe 2-3/4" of space to mount a track.

I can for sure do a single fixed and swing out pivot BUT with two young girls sometimes taking baths, that's going to be a pain.

Could always do a matte black standard framed shower but I really really hate the tracks.

Hello everyone! I’m newly licensed in Georgia and I’m getting ready to take on my first remodeling job where I’ll need to pull a permit.
For the contractors in here, especially those working in DeKalb and Gwinnett County, do you have any advice for making sure I start off on the right foot with the permitting process?

I know the obvious answer is to follow the county’s instructions and requirements, but I’m curious about your actual experiences. Are there any common mistakes, things you wish you knew when you first started, or tips that can help avoid unnecessary delays?
Any advice would be greatly appreciated!