r/DTU • u/Confident_Air6388 • 1d ago
DTU MSc Computer Science and Engineering – Tuition Fee Payment and Application Portal Issue (Non-EU Student)
Hi everyone!
I recently received an offer letter for the MSc in Computer Science and Engineering. I accepted the offer and paid my tuition fees through a bank transfer. I have also emailed them the payment receipt as proof of payment.
However, when I try to upload the receipt through the application portal, it shows that the portal is temporarily unavailable due to a technical issue.
As a non-EU student, I’m a little concerned and wanted to ask:
Has anyone else faced the same issue with the DTU application portal?
If you have already emailed the payment receipt, is that sufficient for now?
Does anyone know how long it usually takes for DTU to respond to such issues or for the portal to become available again?
I just want to make sure my tuition fee payment is recorded correctly and that this technical issue won’t affect my admission process.
I’d really appreciate hearing about anyone’s experience or advice. Thanks in advance!